Ki Ban

+44 121 422 8333

510 Hagley Rd W, Oldbury B68 0BZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ki Ban

Ki Ban Place has received both positive and negative comments from customers. In order to provide a comprehensive analysis of its strengths and weaknesses, we will examine the various aspects mentioned in the comments.

Starting with the strengths, several customers praised the quality of the food. One customer described it as "excellent quality" and another stated that it was "very tasty." This indicates that Ki Ban Place is able to deliver delicious dishes that satisfy customers' taste buds. Furthermore, the generous portion sizes were also appreciated by customers, with one stating that it was "definitely worth a visit." This suggests that Ki Ban Place offers value for money by providing ample servings of their dishes.

Another strength mentioned by a customer is the option to request food to be cooked in rapeseed oil as a healthier alternative. This shows that Ki Ban Place is adaptable and caters to different dietary preferences or needs. By offering this option, they demonstrate a commitment to customer satisfaction and ensuring a healthier dining experience.

Moving on to the weaknesses, the most common complaint from customers was the change in management and a subsequent decline in the quality of the food. One customer stated that the "food tasted bland" and another complained of feeling sick after eating there. This suggests that there may have been a lack of consistency in the taste and overall quality of the dishes. Additionally, the mention of a stomach bug raises concerns about food safety and hygiene standards.

Another weakness highlighted by customers is the staff's attitude. One comment mentioned that the staff were "not very approachable" and "quite impolite." This indicates a lack of good customer service, which can greatly impact the overall dining experience. Unfriendly or rude staff can discourage customers from returning and may contribute to a negative perception of the restaurant.

Another significant weakness is the unavailability of a full menu to view. This may be seen as an inconvenience for customers who like to peruse the options before deciding on what to order. By not providing a full menu, Ki Ban Place may potentially be losing out on potential customers who prefer to have a comprehensive view of their offerings.

In summary, while Ki Ban Place has strengths such as excellent quality food and generous portion sizes, it also has weaknesses including a decline in quality after a change in management, unapproachable staff, and the absence of a full menu for customers to view. These weaknesses, particularly the decline in food quality and unsatisfactory customer service, should be addressed in order to improve the overall dining experience and regain customer trust and satisfaction.

Best TL Reviews

Been told about this place for a few years. Finally made it and it did not disappoint.. not your standard greasy Chinese.

Excellent quality, generous portion sizes. Definitely worth a visit

Full Menu not available to view. Staff are not very approachable and can be quite impolite.This was such a good place up to 2 years ago.Obviously change of Management have taken it down.

Really good food great menu . Very tasty food. Would recommend to anyone

The best this side of Brum hands down! Plus you can ask for your food to be cooked in rapeseed oil as a healthier option. Fresh and tasty food, has not yet failed to impress me or misses.

Poor! This used to be the best Chinese not sure what’s happened but it’s gone down hill. The food tasted bland and we all ended up with a stomach bug won’t be ordering here again. Such a shame as it used to be the best

Not sure what's happened to Ki Ban, must have changed management but the food's nowhere as quality as it used to be. This is my second meal over the last year and it's been extremely disappointing. Food very greasy, bland, leaving me with a feeling of nausea and my son was very unhappy with the mixed meat curry..what a crying shame, been using this Takeaway for years. Wasted my money but it won't be happening again!!!!!

What happened here! Absolutely gutted with my mixed meat curry and fried rice. Used to love this place. I’m done now. Feel sick and didn’t finish my food. I’m going maccies!