Coffee On The Square

+44 151 650 2222

14 Grange Pavement, Grange Precinct, Birkenhead CH41 2RD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Coffee On The Square

Strengths:

1. Great coffee: Multiple reviewers mention that the coffee at Coffee On The Square is of high quality and has a smooth taste. This indicates that the establishment prioritizes the taste and quality of their coffee, which is a crucial strength for a coffee shop.

2. Friendly and professional staff: Many comments highlight the friendly and polite nature of the staff. This shows that the employees at Coffee On The Square prioritize good customer service, which contributes to a positive overall experience for customers.

3. Comfortable seating: The presence of new cream leather chairs in the cafe is praised in one comment. Comfortable seating is important for customers to relax and enjoy their coffee in a cozy environment. It also enhances the overall atmosphere of the cafe.

4. Outdoor seating: Customers mention that the cafe offers covered seating outside for rainy days. This is a strength as it allows customers to enjoy their coffee outdoors even when the weather is not ideal.

Weaknesses:

1. Toilet out of order: One comment mentions that the toilet has been out of order during their visits. While it is acknowledged that the issue will likely be resolved, the fact that the toilet is not in use during some visits is a weakness as it inconveniences customers who may need to use the facilities.

2. Slow service: One reviewer mentions that the service can be a bit slow. Slow service can be a weakness as it could lead to customers becoming impatient and dissatisfied, especially if they are in a hurry.

3. Lack of mention of food variety: While some comments mention biscuits, paninis, and kids' boxes, there are no specific comments about the variety or quality of the food options. This suggests a weakness in terms of the cafe's food offerings, as customers do not appear to be particularly impressed or excited about the food.

4. Limited information about accessibility: While one comment mentions that the staff happily helps disabled customers, there is no information provided about the cafe's accessibility features, such as ramps or accessible bathrooms. This lack of information may be a weakness for potential customers with disabilities who prioritize accessibility when choosing a cafe.

In conclusion, Coffee On The Square possesses several strengths, such as great coffee, friendly and attentive staff, comfortable seating, and outdoor seating options. However, there are also weaknesses, including occasional issues with the toilet being out of order, slow service, a lack of mention of food variety, and limited information about accessibility. By addressing these weaknesses, the cafe can further enhance the overall customer experience and solidify its reputation as a great place to enjoy coffee in Birkenhead.

Best TL Reviews

Great coffee & biscuits - nice new cream leather chairs. Staff very attentive

A great café overlooking St Werburgh's Square in Birkenhead. The staff are friendly and professional. The coffee is a great and smooth taste. There are snacks on offer and covered seating outside when it's raining. The toilet hasn't been in use when I've been but I'm sure they'll sort it out. Suzanne is extra helpful, friendly and polite.

had a coffee outside with my wife, very nice and very pleasant staff.

Me and my hubby absolutely love this place. The coffee is always good, the baristas are all legends in their own right and service is always with a smile, whatever the weather ???? Their cheesy paninis are loaded and their kids boxes keep my two little ones busy with colouring so I can relax and watch the world go by (this place is great for people watching).

Many thanks to the wonderful staff who have seen my family grow, I will continue to shun all high street brands for our little corner of tranquility ???? x

Every single time I come to Birkenhead for a little retail therapy, I always stop here for a small mocha. I wouldn't consider anywhere else....the staff are really friendly, it's quiet and cosy with really comfortable chairs and exceptionally clean. I always overlook the square and I can people watch as I tend to be alone when visiting.......I would highly recommend this place. Very good value too.

A bit slow but coffee very good. Worth the wait.

I have just visited this coffee shop and is popular but what makes it the staff ????

One lady in particular I saw was just amazing with customers and was so friendly x

Watched the help this frail man to his seat and help him with what he needed.

This is why your amazing keep up the good work xx

Smashing little cafe,plenty of outdoor seating,great coffee,delicious variety of cake or muffins, staff are very helpful and friendly,if your disabled they will happily help you