Banbury Kebab & Burger House

+44 1295 253166

7 Market Pl, Banbury OX16 5LG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Banbury Kebab & Burger House

Based on the comments provided, there are several strengths and weaknesses that can be identified for Banbury Kebab & Burger House.

Strengths: 1. Good and fresh food: The reviews consistently mention that the food at Banbury Kebab & Burger House is really good and fresh. This is a significant strength as it indicates that the establishment focuses on quality and uses fresh ingredients in their preparations. 2. Friendly staff: Many reviews highlight the friendly nature of the staff at the restaurant. This is an important strength as it contributes to a positive dining experience and makes customers feel welcome and valued. 3. Excellent customer service: The fact that the restaurant held the food for a customer who had to retrieve cash from home is an example of great customer service. This kind of attention to the customer's needs and willingness to accommodate them is a strength that can set the establishment apart from competitors. 4. Long-standing reputation: Several reviews mention that Banbury Kebab & Burger House has been serving kebabs for over 25 years. This longevity indicates that the establishment has built a loyal customer base and has managed to sustain its business over time.

Weaknesses: 1. Cash-only policy: One reviewer mentions that Banbury Kebab & Burger House only accepts cash as a method of payment. This can be seen as a weakness, especially in a modern context where many people rely primarily on card or digital payments. This could potentially inconvenience customers who do not have cash readily available. 2. Food poisoning incident: While the majority of reviews praise the quality of the food, one reviewer mentions experiencing food poisoning after having a kebab from the restaurant. This is a significant weakness as it raises concerns about food safety and hygiene practices at Banbury Kebab & Burger House. 3. Rude staff members: Another reviewer mentions encountering rude staff members who did not listen to the customer. This is a weakness as it indicates a potential issue with the restaurant's customer service. Rude staff can create a negative atmosphere and lead to an unpleasant dining experience.

In conclusion, Banbury Kebab & Burger House has several strengths, including good and fresh food, friendly staff, excellent customer service, and a long-standing reputation. However, there are also weaknesses to consider, such as the cash-only policy, the food poisoning incident, and instances of rude staff members. It is important for the establishment to address these weaknesses in order to maintain and improve their overall reputation and customer satisfaction.

Best TL Reviews

Food is really good and fresh. Staff are lovely. Cash only and had to run home to get my card to get cash out and they held my food for me and it was still hot. Definitely recommend

This is by far the best Kebab house in Banbury, possibly the world! Green Watch, Banbury Firestation give this a rating of 5 Stars.

Best kebab in the town. It's always fresh, delicious, and cheap The staff is incredibly friendly.

The BEST Kebab house in Banbury, Brackley and Bicester (because they run the one in the market place there too!)

Forget Royal Kebab, Master Kebab and all the other ones in Banbury - these guys have been serving up the best kebabs for over 25 years.

Pro tip - large chicken shish with their homemade chilli sauce.

Get on it!

Have been using this kebab house for 30 plus years...

I'm a satisfied customer.

Friendly staff and very tasty kebab.

Can't fault the staff, really friendly.

However after having a kebab on Saturday evening, I've had horrendous food poisoning

Some staff members really need to learn to listen to the customer and not be rude.