Sweet Palace

+44 1254 261640

28 New Bank Rd, Blackburn BB2 6JW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sweet Palace

Sweet Palace has several strengths as mentioned in the comments. Firstly, the service on the phone is great, indicating that the staff is friendly and efficient in dealing with customers. Good service is always a positive aspect of a dining experience as it contributes to customer satisfaction. Additionally, the food at Sweet Palace is praised in several comments. The Desi kebabs, samosas, and sweets are all highly recommended, suggesting that the taste and quality of the food are excellent. This is a significant strength as it is the core aspect that customers seek when visiting a restaurant.

Another strength of Sweet Palace that is highlighted in the comments is its reputation as the best place in Blackburn for sweets and Desi kebabs. This indicates that the restaurant has established itself as a go-to destination for these specific food items, which is likely to attract a loyal customer base. Additionally, the positive comments about the taste of the sweets and kebabs, along with the mention of the value for money, indicate that Sweet Palace offers good quality food at reasonable prices. This combination of factors is likely to attract customers and ensure their satisfaction.

The cleanliness of the shop is also mentioned as a strength. The comment states that the shop looked clean and tidy, which is an important aspect for maintaining a positive dining experience. A clean environment helps to create a pleasant atmosphere and ensures the hygiene of the food being prepared and served.

However, there are also weaknesses that have been mentioned in the comments. One comment states that while the samosa chaat is good, the sweets are just "ok" and that there are better places in Blackburn for sweets. This suggests that Sweet Palace may not excel in the dessert category compared to other options in the area. This weakness could potentially deter customers who specifically seek out exceptional sweets.

Another weakness highlighted in the comments is the inconsistency in the quality of the kebab rolls. One comment mentions that the kebab rolls purchased had hardly any salad and that the naan was very thick, making it difficult to enjoy. The kebabs inside were described as shrunk and burnt. This indicates that there may be inconsistencies in the preparation of the food, leading to a negative dining experience for some customers. Issues with food quality and preparation could potentially undermine the overall reputation of the restaurant.

Another weakness mentioned in the comments is the recent slow service experienced by a customer. This suggests that there may be issues with the efficiency of the staff or the overall management of the restaurant. Slow service can be frustrating for customers, especially if they have to wait for a prolonged period of time to receive their food.

Furthermore, one comment mentions that the size of the samosas has drastically reduced while the prices remain high. This indicates a negative change in portion sizes, which can be perceived as a lack of value for money. Customers may feel that they are not getting their money's worth, leading to dissatisfaction and a potential loss of business.

In conclusion, Sweet Palace has several strengths, such as great service, delicious food, and a reputation as the best place in Blackburn for sweets and Desi kebabs. However, there are also weaknesses, including inconsistent quality of the food, slow service, and potential lack of value for money in terms of portion sizes. Overall, these strengths and weaknesses should be taken into consideration when evaluating Sweet Palace as a dining option.

Best TL Reviews

Cannot comment about atmosphere as I didnt visit them, but the service on the phone was great and food is good.

Best Place in Blackburn for Sweets and Desi kebabs ❤️

Always love having food from here.

Must try their Sweets, Kebabs and Samosas.

You gonna absolutely never regret being there ????

The taste of sweets looks amazing. Keep it up Shafqat Brother...

Very good customer service and very tasty food and value for money too.

The samosas chaat here was great. The spice wasn't over the top and seemed liked the man serving behind the counter prepped the food with care. Shop looked clean and tidy. Kebab rolls are awesome too. Overall fantastic savoury choice and tasty too.

I usually come here for the Samosa Chaat which is very good and freshly made. Sweets on the other hand are just OK (There are better places for sweets in Blackburn) Prices are very reasonable.

Bought 2 kebab rolls today. Hardly any salad in it at all literally a couple of shreds of lettuce. Naan was very thick hurting my teeth as I bite and kebabs inside had shrunk massively and were burnt.

Food is ok. But lately the service has been very slow ....definitely not worth the wait. Also the size of their samosa's has drastically reduced ..what are they playing at !! ...wont be going back for them at the price they charge :(