Kiln Bar

+44 1595 880296

Main St, Shetland ZE1 0TR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kiln Bar

Kiln Bar has received mostly positive feedback from customers, highlighting its strengths in terms of delicious food, friendly staff, and a great atmosphere. However, there are a few weaknesses mentioned that should be taken into consideration as well.

One of the major strengths of Kiln Bar, as mentioned by multiple customers, is the quality of the food. The chowder and seafood pie are highly recommended, with customers praising the generous portions, perfectly cooked potatoes, and creamy broth. The presentation of the meals is also appreciated, with beautifully plated dishes. This implies that Kiln Bar excels in providing delicious and well-prepared food that is visually appealing.

The staff at Kiln Bar are repeatedly described as delightful, attentive, and polite. They are commended for their great service, always checking if customers are happy and making sure they are well taken care of. This positive interaction with the staff plays a significant role in enhancing the overall dining experience.

The ambience of Kiln Bar is also praised by customers. The interior is described as very nice, with pews as seating, creating a unique and comfortable atmosphere. Customers mention that it is a great place to visit with friends, offering the opportunity to play pool or watch sports games. This suggests that Kiln Bar provides a welcoming and enjoyable environment for social gatherings.

In terms of weaknesses, one customer mentions a disappointing experience with the buttered fish dish, describing it as pale, soggy, and greasy. They also had issues with the taste and texture. This suggests that the quality and consistency of certain dishes might be inconsistent, which can detract from the overall dining experience. It is important for Kiln Bar to ensure consistent quality across all their dishes.

Another weakness reported is the lack of attention or response from the waitress when a customer expressed dissatisfaction with their meal. The customer felt unheard and experienced poor customer service as the waitress did not show any interest in the situation. This lack of attentiveness and response can create a negative impression and should be addressed by the management to ensure all customers feel valued and their concerns are properly addressed.

Additionally, one customer mentioned that it was a bit cold inside Kiln Bar, indicating potential issues with temperature control or insulation that could affect the comfort of the customers. This should be addressed to ensure a comfortable dining environment.

Lastly, there was a comment about the noise from a hoover interrupting the playing of a favorite song for a customer's children. This indicates that the management should be mindful of any disruptive noises or activities that could impact the overall experience of their customers, especially families with children.

In conclusion, Kiln Bar receives mostly positive feedback for its delicious food, friendly staff, and great atmosphere. However, there are some weaknesses mentioned that should be considered, such as inconsistent quality of certain dishes, lack of attentiveness from staff, potential temperature control issues, and disruptive noises. Addressing these weaknesses will help Kiln Bar further improve and ensure a consistently excellent dining experience.

Best TL Reviews

Lecker!

I was staying on Trondra and came across for dinner on Monday.

The staff were delightful, the food excellent.

I had the chowder and the seafood pie, I intended to have the famed sticky toffee pudding, but after the chowder could tell it wasn't going to happen.

The chowder was the best I have ever eaten, chunks of fish too big to fit in your mouth and perfectly cooked potatoes in a delicious creamy broth

The pie was served with parsnips, carrots and broccoli. Large chunks of fish, a nice creamy sauce and piped potatoes browned perfectly. My only complaint was that I couldn't eat it all!!

If you are in the area please give it a try. The separating of the bar and dining area worked well.

Great location, great food and wonderful staff.

Very nice inside, loved the pews as seating!

Will be coming back again. 100%

I been at KB with my family for a birthday meal. First strange thing I noticed when they brought a buttered fish for my child and fish was pale, oily and soggy (when breaded fish served for my second child looked great). When they brought my buttered fish I seen the same- A very pale, soggy, greesy thing on my plate :( Taste was not good eaither..butter was not crispy, but greesy and also had a taste of old flour, not sure what was wrong but I ate less than half. When waitress came to collect plate (she probably seen I ate no much of it) she asked "if all was ok?"..I honesty said that I didnt like my buttered fish and... waitress just replied "Thats ok", turned around and gone with my plate. She show NO interest in situation at all.. and I had no even a chance to explain why I did no ate my dinner.

Next thing I did not like, it when my kid's favourite song starts to play, some gentelmen appeared from kitchen with a hoover in his hands and without asking anybody around he turned his hoover ON and instead of music we listened a sounds of hoover for a few minutes. Kids were so upset. They said "we didnt hear our favourite song" :(

Now, after I came back home from KB I had a very upset stomack and it still sore, child who had buttered fish too complained about sore tummy too. So..not very good experience for 70 pounds we paid. Probably would not go back to KB again :-(

Excellent meals, well cooked, ample portions and beautifully presented. Attentive and polite waitresses .

My team and I had a brilliant evening at The KB last night, I phoned last minute to book a table for 26 people after being let down by another restaurant and was very relieved when they said they were more than happy to take the reservation!

The food was excellent - there was something for everyone and the service was the best we’ve had in Shetland so far - polite, quick and always checking that everyone was happy.

We highly recommend The KB - the team are already talking about booking again in the future! Thank you so much for a super evening - we will be back!

First time I've been there and the service was very good, food was lovely, value for money, will be going again

Nice place to visit with your friends. You can play pool or watch sport games. Was bit cold inside, probably not enough beer...