Kosthuree

+44 1277 624996

61 High St, Billericay CM12 9AX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kosthuree

Kosthuree Place is a restaurant that receives mixed reviews based on the comments provided. In terms of strengths, the comment mentions that the women working at the restaurant were lovely, indicating that the staff at Kosthuree Place are friendly and welcoming. Additionally, the comment states that the staff, service, and setting were pretty good, resulting in a two-star rating instead of one. This suggests that the overall experience at the restaurant, other than the specific issues mentioned, was satisfactory.

The quality of the food at Kosthuree Place is also praised in one of the comments. A customer mentions that it was one of the best curries they have had in a while and that they would consider making it their regular go-to curry house. This positive review indicates that Kosthuree Place has the potential to deliver excellent food that customers enjoy.

However, the comments also highlight several weaknesses of Kosthuree Place. One of the significant weaknesses mentioned is the issue with dishonesty and poor management. A customer ordered a bottle of wine over the phone for their mother but was not presented with the bottle until they questioned the bill. The restaurant charged them for two additional bottles on the bill, even though they should have only been charged for one. This dishonest behavior and lack of accountability from the manager create a negative experience for customers and undermine their trust in the establishment.

Another weakness mentioned is the rudeness of the manager. When questioned about the billing issue, the manager was rude and hung up on a customer, stating that he was busy and did not care. This behavior from the manager reflects poorly on the overall professionalism and customer service provided by Kosthuree Place.

In addition to the issues with management, there are complaints about the food itself. Multiple comments mention that the curry was bland and lacked proper seasoning. One customer even expressed the desire to ask for salt, which was not provided on the table. This inconsistency in the quality of the food raises concerns about the overall culinary skills and attention to detail in the kitchen.

Furthermore, the venue itself has several weaknesses. One comment mentions the need for a complete refurbishment, as the carpet on the stairs is threadbare and the handrails are sticky. These physical aspects of the restaurant create a negative impression and suggest a lack of maintenance and cleanliness.

There are also issues with the restaurant's delivery service. A customer mentions that their order never arrived, and when they called the restaurant, they were laughed at by a staff member. This indicates poor customer service and a lack of professionalism in handling delivery orders.

Based on the comments provided, it is clear that Kosthuree Place has both strengths and weaknesses. The positive aspects include a friendly staff, satisfactory service, and high-quality food. However, the weaknesses such as dishonesty from management, rude behavior, inconsistent seasoning of food, and issues with venue maintenance and delivery service significantly impact the overall customer experience. These weaknesses contribute to negative reviews and discourage repeat customers from visiting the restaurant again.

Best TL Reviews

The women were lovely but unfortunately I ordered a bottle of wine from the manger over the phone for my mum and they wasn’t actually presented with such bottle until they questioned the bill as they knew I ordered one. It was dishonest to take payment and then charge for 2 more bottles on the bill knowing they should of only been charged for one.

Manager was rude and hung up on me when questioned said he was busy and basically didn’t care. My dad managed to get one bottle taken off the bill but it is ridiculous how rude and dishonest a “manager” can be.

NO REPEAT CUSTOMERS HERE.

Curry was bland. I tried my friends, it was also very bland. I honestly felt like asking for salt which was not on the table. Genuinely not sure there was any spices added to the curry at all.

Staff, service and setting was pretty good which is why it gets 2 stars instead of 1

We were a table of 8 on a busy Saturday night. We have been going here for many years but we will not be going back. Unfortunately our food was cold and the service was appalling. The manager was rude and unapologetic. The venue itself needs a complete refurbishment. Threadbare carpet on the stairs, sticky handrails.

Went there this evening for a family members birthday and it was everything I was expecting and even more. Absolutely amazing table sever and im not much of an indian food lover but the food was devine. Great that they cater for everyone definitely recommend going there

Quality of food was excellent - one of the best curries I've had for quite a while ! First time eating here but this will probably be our regular go to curry house from now on...

Went this evening for my birthday and the food and atmosphere always great friendly and welcoming place would highly recommend

AVOID AVOID AVOID! FOOD NEVER ARRVIED AND WHEN i CALLED THE LADY LAUGHED AT ME WHEN i SAID i WAS HUNARY. SHE BLAMED THEM BEING BUSY AND THAT i WILL NEED TO CONTACT JUST EAT

Don’t order with them on just eat. They will just cancel your order 30mins before it’s meant to arrive (I ordered 5 hours before the delivery time, so no excuse)