La Villa Restaurant

+44 20 8642 0022

26 Ewell Rd, Cheam, Sutton SM3 8BU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About La Villa Restaurant

La Villa Restaurant has several strengths and weaknesses based on the comments provided.

One of the strengths of La Villa Restaurant is the enjoyable and decent portion sizes of their tapas. Customers have mentioned that the tapas were tasty and the portion sizes were generous, allowing for sharing among diners. This is a positive aspect as it enhances the overall dining experience and value for money.

Another strength is the ambiance of the restaurant. The comments indicate that the restaurant was buzzing with diners, creating a lively and vibrant atmosphere. This is an important factor for many customers as it can contribute to a positive dining experience and enhance their overall enjoyment.

Price is another strength mentioned in the comments. Customers have stated that the restaurant offers value for money, indicating that the prices are reasonable in relation to the quality and portion sizes of the food. This is a significant strength as many customers consider affordability when choosing a restaurant.

Customer service is also mentioned as a strength. One comment specifically mentions the fantastic service provided by the lady who owns the restaurant. This indicates that the staff are attentive, friendly, and provide a high level of hospitality. Good customer service is crucial for a successful restaurant as it can greatly impact the overall dining experience and customer satisfaction.

On the other hand, La Villa Restaurant has a notable weakness in the quality and flavor of their paella. Several comments mention that the paella was a letdown and lacked flavor. This is a significant weakness as paella is a well-known Spanish dish and customers may have high expectations when ordering it. The disappointment in the paella could negatively impact customer satisfaction and repeat visits.

Furthermore, it is mentioned that the paella at La Villa Restaurant did not live up to the paella from their sister restaurant in Ewell. This comparison highlights a potential inconsistency in the quality and preparation of the dish. Inconsistency can be a weakness for a restaurant as it may lead to a lack of trust from customers.

Overall, La Villa Restaurant has strengths in terms of enjoyable tapas with decent portion sizes, a buzzing ambiance, reasonable prices, and good customer service. However, they have a weakness in the quality and flavor of their paella, which may need improvement to meet customer expectations.

Best TL Reviews

We had a selection of tapas which were all enjoyable and decent portion sizes.

However, the Paella was a real let down. We tried both the chicken and seafood and neither had any flavour whatsoever. If a supermarket microwave paella is a 5/10, this would be a 4.

It was very disappointing because when I last went to their sister restaurant in Ewell, albeit 5 years ago, the paella was the highlight.

Our old Spanish restaurant has now sadly closed however, looks like La Villa has stepped up to take its place

It was a good experience.

The restaurant was buzzing with diners. We went there particularly for Paella which wasn’t great. However the tapas compensated for it.

Portion size: great! You can share the tapas

Price: Value for money

Ambiance: Good

Customer service: Ok

We ordered a mixed paella for takeaway and it was delicious. The portion size and the amount of ingredients were very generous. The rice was in its right cooking point. Will definitely reorder it.

Lovely authentic tapas restaurant. Excellent dessert menu including Churros and Creme Catalan. We had tapas including freshly grilled sardines and octopus in garlic. Delicious

Great food, but more importantly fantastic service. Me and my friend spent an afternoon eating lovely food, and drinking wine and gin and tonics. The lady who owns the restaurant is a very generous host, and she bought us a shot each at the end of our meal. (I don't think that we were meant to drink the black sambuca that quickly ????????). Thank you for your wonderful hospitality and see you soon xx

Thé tapas was totally outstanding, the freshest and tastiest we've had outside of Spain and the service was excellent

Excellent tapas and paella! Make sure u order some fresh sangria too... u wont be disappointed.... great customer service...