Quick Facts About Lanna Thai
Lanna Thai Place has received mostly positive comments, indicating several strengths of the restaurant. Firstly, customers have praised the friendly and attentive staff, highlighting their positive attitude and willingness to engage with customers. This suggests that the staff at Lanna Thai Place provide excellent customer service, enhancing the dining experience for patrons.
Another strength mentioned by customers is the excellent menu and reasonable prices. The fact that the menu is praised suggests that it offers a wide variety of dishes, catering to different tastes and preferences. Additionally, the reasonable prices make dining at Lanna Thai Place affordable and accessible, attracting a larger customer base.
Several comments also mention the freshness and quality of the food. Customers specifically note that the food is piping hot and well-prepared, indicating that the restaurant takes care in ensuring the freshness and taste of their dishes. The positive feedback regarding the mixed starter and the portion sizes further reinforces the notion that the food at Lanna Thai Place is of high quality.
Furthermore, the restaurant has been described as a hidden gem and the best in Musselburgh. This indicates that Lanna Thai Place stands out among other restaurants in the area, potentially offering a unique dining experience that sets it apart from the competition.
Despite the overall positive feedback, there are some weaknesses that customers have pointed out. One recurring issue is the temperature inside the restaurant. One customer mentioned that it was so cold they had to wear a scarf, coat, and gloves. This suggests that the heating system may not be sufficient to provide a comfortable dining environment during colder months.
Another weakness highlighted by a customer is the color and flavor of a dish. The customer mentioned that the red Thai curry was a different color than expected and had a sickly sweet flavor. This suggests that there may be inconsistencies in the preparation of certain dishes, potentially affecting the overall taste and quality.
Additionally, one customer mentioned their disappointment in not being able to order banana fritters as part of their takeaway order. This indicates that there may be limitations or restrictions on certain menu items when ordering takeaway, potentially limiting the options available to customers.
Furthermore, there is a negative comment regarding the use of store-bought curry paste. The customer mentioned recognizing a popular brand of Thai paste that they personally use, suggesting that the restaurant may not make their own curry pastes from scratch. This could be seen as a weakness to some customers who value homemade and authentic flavors.
Lastly, there is a comment regarding poor customer service. The customer mentioned their dissatisfaction with the service they received when trying to discuss their order and seek recommendations. This suggests that there may be room for improvement in terms of communication and interaction with customers.
In conclusion, Lanna Thai Place has several strengths, including friendly and attentive staff, an excellent menu with reasonable prices, fresh and well-prepared food, and positive reviews from satisfied customers. However, there are also weaknesses, such as the temperature inside the restaurant, inconsistencies in the preparation of certain dishes, limitations on certain menu items for takeaway orders, potential use of store-bought curry paste, and reports of poor customer service. Overall, while the strengths outweigh the weaknesses, there are areas for improvement that Lanna Thai Place could address to further enhance the dining experience for their customers.
Best TL Reviews
Exceeded expectations! Friendly attentive staff. Excellent menu and reasonably priced. Food fresh and piping hot. Mixed starter was excellent! Definitely recommend!
This is a great little restaurant, the food is well prepared and tasty. The staff are lovely and friendly. I got to know one of the waiters Eugene, who is deeply missed by many regular customers.
Went with a group of 9 friends for a pre theatre dinner. Food was served in plenty time, was delicious and we all enjoyed it very much. Will definitely go again. Just wish it was open at lunch time.
Restaurant was very cold, I had to sit with my scarf, coat and gloves on, it was perishing. Ordered a red Thai curry, the sauce was a magnolia colour instead of the usual red colour. Very sickly, sweet flavour and not very spicy. Lady was very nice who served us but no friendly chat.
Little hidden gem in the middle of Musselburgh. Food was absolutely gorgeous and so fresh. Portions were substantial! Will definitely be back.
First time ordering got takeaway and it was amazing as were the staff looking forward to banana fritters but cannot get them on takeaway orders
"Why is a restaurant using a curry paste I buy at the supermarket?"
We didn't appreciate the food and especially didn't like the mean customer service.. so Lanna Thai gets a full review. We really love to support local business and make effort to always review positively, when it's deserved...
I did ring the restauant before ordering and tried to discuss the order, I asked about the dishes being cooked "Thai style", the woman said that "Western style" was "richer" and the curry was "thicker" but was reluctant to discuss or, recommend any variations to the dishes and so the conversation ended.
This should have been a red flag. ????????
We ordered 4 main dishes with x2 sticky rice, which we collected for takeaway, came to approx £45
The Good:
- The drunken noodles (Pad Kee mao): was good enough, it had little bit of warmth, the noodles stuck together, but was quite dry compared to the stirfried/streetfood dish as it's known, but the flavour was good ????
- Spicy basil stirfry (pad kra prow): the quality of the beef was good, it was richer and sweeter in flavour than we had eaten before & very mild in flavour. We still enjoyed it. It would suit any palate. You will like this if you really like Cantonese chinese cuisine.
- The sticky rice was typical & very nice, alas, if only we had curry to go with it....
The Bad:
- Green curry and the "chef special" duck curry.
These were so sweet, they would have made a good cheesecake filling.
Both curry dishes, like PUDDING.
We barely had started tucking in, and we decided we couldn't eat the curries. Insipid flavour, overcome by sweet.
Hold up tho, we didn't just sit on keyboards and complain about the food afterwards, without giving them an opportunity to discuss it with us.
We walked a mile from our accomodation and returned the curries to the restaurant next day. We would have gone sooner, but collected at closing, they were closed by the time we finished with our meal.
We asked for a refund (only) for the two curries. We got an awful response when we went back, which is why we voted 1 star for the #NegativeDrama ????
The unexpected:
Hot day, back kitchen door was half open to the street, i had a view into the kitchen.
I recognized two pots of the same, very popular brand of Thai paste that I use in the UK, on the work station.
In Thailand you can buy homemade, very, very good curry pastes by the half kilo at the local market. It confirmed our experience that they cut corners, sadly.
The Customer service:
My husband returned x2 curries in person the next day, he went in by himself to discuss the food, he was generally pleasant and diplomatic about the food, explained why the curries were not enjoyed or usual of our experience of Thai cuisi at all.
That should have been enough.
But she argued. And argued.
#1 argument made, "this *was* Thai style". Although over the phone when we placed order, "Thai style" was discouraged, we accepted to recieve the order how they usually cook it "Western style".
Thai food is a balance of salty, sour and sweet. This was not "Thai style"
#2 She raised her voice and then tried to deny a full refund for the curry because we had sampled the green curry, a 1/4 of sauce was gone.
In a very accusatory tone "YOU HAVE EATEN SOME, ITS LOWER"
Hey lady, we really tried to like the dish before we both agreed it was not very nice and left it.
The (much more expensive) duck curry was still full when it made it's return journey to where Thai food goes to heaven, except for a spoon or two.
#3 She demanded both our names, we don't know why. It was so extra and intrusive. She remembered me from the phone call I had about the food.
My husband hates confrontation and that's why they get one star and ruined a birthday celebration. The food was 2* at best.
I've been home cooked for by, and dined out with, Thai friends from Thailand living in the UK. The food is always bright, balanced and punchy, this is what I've been accustomed to eating, and it's my favorite.
This food did not live up to the reviews or our expectations of Thai food.
Probabably the best restaurant in Musselburgh. Absolutely fantastic food and great service. Highly recommended.
Place Pictures
Lanna Thai Info
Amenities
Service options
-
Delivery
-
Takeaway
-
Dine-in
Health and safety
-
Mask required
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair-accessible entrance
Offerings
-
Healthy options
-
Late-night food
Dining options
-
Dessert
Amenities
-
Good for kids
Atmosphere
-
Casual
-
Cosy
Crowd
-
Groups
Planning
-
Accepts reservations
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | 04:30 AM - 10:00 PM |
| Thursday | 04:30 AM - 10:00 PM |
| Friday | 04:30 AM - 10:00 PM |
| Saturday | 04:30 AM - 10:30 PM |
| Sunday | 04:30 AM - 10:00 PM |
How to go there
Location
Places