Quick Facts About Le's Nails & Spa
Le's Nails & Spa has received a mixed set of comments, with some customers expressing satisfaction with their experiences and others expressing dissatisfaction. In this analysis, we will examine the strengths and weaknesses of this establishment based on the comments provided.
Starting with the strengths, several positive aspects are highlighted in the comments. Firstly, many customers appreciate the quality of the pedicures offered by Le's Nails & Spa. One customer describes it as the "best pedicure ever," praising the thorough treatment that includes scrubbing, oiling, massaging, and hot towels. This indicates that the staff at the spa are skilled in providing a high-quality service and prioritize the satisfaction of their customers.
Additionally, the cleanliness of the establishment is another strength mentioned by customers. Several comments mention the cleanliness of the spa, emphasizing its professionalism and contributing to a positive customer experience. A clean environment is essential in a nail salon to ensure customer safety and comfort, so this is a significant strength for Le's Nails & Spa.
Cost is also mentioned as a strength by customers. The affordability of the services provided by Le's Nails & Spa is highlighted positively, with one customer stating that the prices are lower than other places they have visited. This can attract customers who are looking for quality services at reasonable prices.
Another strength mentioned is the willingness of the staff to fix any issues that may arise within 48 hours. This demonstrates the commitment of Le's Nails & Spa to customer satisfaction and their willingness to rectify any mistakes or damages that may occur during or after the service.
Furthermore, the availability of a nail technician who can create customized nail designs is seen as an advantage by one customer. This shows that Le's Nails & Spa offers a variety of services to cater to different customer preferences and desires.
Turning now to the weaknesses identified by customers, one recurring issue is the inconsistency in the skills of the nail technicians. Some customers report having great experiences with certain technicians, while others mention unimpressive results and encounters with rude staff members. This inconsistency in service quality can be considered a weakness for Le's Nails & Spa as it can lead to a lack of trust and uncertainty for customers.
Another weakness indicated in the comments is the difficulty in making appointments and having them honored. One customer mentions not being on the books despite calling to make an appointment, which suggests poor communication or organizational issues within the establishment. This can be frustrating for customers who make the effort to schedule their visits in advance, and it may deter them from returning.
In conclusion, Le's Nails & Spa has several strengths that contribute to a positive customer experience. These include excellent pedicures, a clean establishment, reasonable prices, a willingness to rectify issues, and the availability of customized nail designs. However, there are also weaknesses mentioned by customers, such as inconsistency in service quality and difficulties with making and honoring appointments. Le's Nails & Spa has the potential to further improve its services by addressing these weaknesses and ensuring a more consistent and reliable customer experience.
Best TL Reviews
Best pedicure ever--scrubbed, oiled, massaged, hot towel. Very clean, professional & reasonable cost. Will definitely go again.
I've been here a times before. Each time I try a new nail tech. Some do really good nails while others will get help if they don't understand you. They have lower prices than other places I've been to. Don't forget to bring your own nail file or they will charge you extra. Also they will fix your nails if you get a chip or something happens within 48 hours. I find it best to go between noon to 3pm to get in without an appointment Monday to Thursday. There is only girl there who will do a design of your choice if you show her before you start.
I’ve been going here for over 15 years and the last few times I’ve called to make appointments and showed up they said I wasn’t on the books. I drive all the way from south Salem and I’m not going back. I’ve never walked out of a place
Got a fantastic pedicure at Le's! So worth the money. Reasonably priced and the polish stayed nice for weeks with no chips!
Le did my pedicure and foot massage!! It was so wonderful!!! I so needed it! such kindness, and gentleness! Thank you so much Le for dealing with my awful feet. They feel and look so wonderful ????
Very disappointed! They did a horrible job on my nails by this one guy who was very rude!!!!!!
Great nail place! Staff is nice and establishment is clean. I like the fact that they take their time and the foot massage is perfect. ????
My daughter and I got our pedicures done together, no appointment, with very little wait time. They were very good with her and made her first experience wonderful.
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Le's Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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