Quick Facts About LK NAILS
LK NAILS has received mainly positive comments, highlighting their strengths as a nail salon. The strengths include cleanliness, welcoming atmosphere, friendly and patient staff, good selection of products, excellent service, and reasonable prices. On the other hand, there are a few negative comments that indicate weaknesses such as poor quality of gel acrylic, lack of variety in nail polish colors, and unprofessional behavior.
One of LK NAILS' key strengths is their cleanliness, as mentioned by multiple customers. A clean environment is essential for a nail salon, as it ensures hygiene and a pleasant experience for customers. The positive comments regarding cleanliness indicate that LK NAILS pays attention to maintaining a high standard of cleanliness, which can be a major factor in attracting customers.
Another strength highlighted in the comments is the welcoming atmosphere and friendly staff. Customers appreciate the warm and friendly attitude of the staff, which creates a positive experience from the moment they enter the salon. This welcoming environment sets a positive tone for the entire visit and contributes to overall customer satisfaction.
Customers also appreciate the patience of the staff, especially when dealing with elderly customers or individuals who require more time. This patient approach indicates that the staff at LK NAILS understands the importance of catering to individual needs and ensuring that every customer feels comfortable and valued.
The selection of products available at LK NAILS is also mentioned as a strength. Having a great variety of products allows customers to choose from different options and find what works best for them. This variety can also cater to various preferences and nail types, ensuring that customers can achieve the desired results.
The positive comments about the service quality at LK NAILS further strengthen their reputation. Customers appreciate the excellent job done by the nail technicians, such as Maria, who demonstrates skill and attention to detail. Good service is vital for customer satisfaction, and the positive experiences expressed in the comments indicate that customers are happy with the service they receive at LK NAILS.
Affordable pricing is also mentioned as a strength of LK NAILS. Providing reasonably priced services can attract customers and ensure that they feel they are getting value for their money. This affordability factor may contribute to customer loyalty and repeat visits.
Some comments also emphasize that LK NAILS is a family-owned business, which customers appreciate. Family-owned businesses often provide a more personalized experience as they prioritize customer satisfaction and maintain a strong relationship with their customers. This aspect may contribute to a sense of community and loyalty among customers.
While LK NAILS has many strengths, there are a few weaknesses mentioned in the comments that the salon should address. One of the weaknesses highlighted is the poor quality of the gel acrylic. One customer mentioned that their gel polish came off within a week, despite paying a significant amount. This indicates that the durability and quality of the gel acrylic may be subpar, which can be a major drawback for customers looking for long-lasting nails.
Another weakness mentioned is the lack of variety in nail polish colors. Customers have expressed disappointment in the limited color options available, with some commenting that the nail polish bottles were nearly empty and dried out. Providing a wide range of nail polish colors is important as it allows customers to choose according to their preferences and keep up with current trends.
One negative comment mentions unprofessional behavior by the staff. The incident involved the salon charging customers full price despite ending their pedicures early due to dissatisfaction. This was followed by the salon calling the police to report non-payment. Such unprofessional behavior can damage the salon's reputation, as customers expect fair treatment and a willingness to address any issues or concerns they may have.
In conclusion, LK NAILS has several strengths that contribute to their positive reputation, including cleanliness, a welcoming atmosphere, friendly and patient staff, good product selection, excellent service, and reasonable pricing. However, there are a few weaknesses that should be addressed, such as the poor quality of gel acrylic, limited nail polish color options, and unprofessional behavior. By addressing these weaknesses and building upon their strengths, LK NAILS can further enhance their reputation and continue to attract and satisfy customers.
Best TL Reviews
What a awesome nail salon!! Clean & welcoming! Made appointment & was greated very nicely! Great selection of products! My mom (92) had a beautiful gel manicure. He was very patient with her! Highly recommend & we will be back !
Maria did an excellent job on my acrylic nails today. I made an appointment a few days ahead and she was on time when I arrived. I brought a photo of what I wanted and she nailed it, no pun intended. The pedicure was also superb, and all prices are reasonable. I do recommend making an appointment.
I really enjoyed LK nails and the services I received. The staff was very kind, patient, respectful, and professional. My nails always come out the exact way I want them and last at least 3 weeks! Overall, LK Nails provides great customer service, affordable pricing, and customer satisfaction. (Also love that they are family owned)
Disappointed in the quality of the gel acrylic in less than a week my gel polish came off, all together I paid $70 and I will not return. The young lady who did my nails took her time but it’s just not worth it in my opinion.
Maria is beyond amazing!!! I can only say great things about this place since coming and moving into the area. She takes her time and the nails always look amazing. Great experience every time.
Worst Ever! My husband and I went to have pedicures here on our honeymoon and we asked if they had a filer for his toes and they said they did but his lady never used it for his pedicure - the man that did my pedicure hurt me so bad by pushing way too hard on my cuticles and I had to tell him to stop - then proceeded to
cut and pulled all the skin around my nails off in a terrible way - they have no colors of polish to choose from and the scarce selection they did have ; the bottles were nearly empty and dried out. We ended our pedicures early and they still charged us full price then called the police to state we didn’t pay. We were blown away at their unprofessionalism and lack of responsibility to even try to make things right with us .
Great neighborhood nail salon. Very friendly and efficiently run family business. Reasonable prices, no loud music or TV, which I appreciate. Nice selection of colors and options.
This is the best nail place around. It is family owned and everyone is so pleasant. I'm always very pleased with the results. My daughter loves coming here :)
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Opening Hours
Monday | 10:00 AM - 06:30 PM |
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Tuesday | 10:00 AM - 06:30 PM |
Wednesday | 10:00 AM - 06:30 PM |
Thursday | 10:00 AM - 06:30 PM |
Friday | 10:00 AM - 06:30 PM |
Saturday | 10:00 AM - 06:00 PM |
Sunday | Closed |
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