Quick Facts About Luxe Appeal Studios
Strengths:
1. Skilled and talented stylists: Multiple comments mention the expertise and skill of the stylists at Luxe Appeal Studios. Customers appreciate the quality of their work and the results they achieve, such as healthy, beautiful hair and flawless silk presses. This demonstrates that the salon has a strong team of stylists who are capable of delivering excellent service.
2. Flexibility and convenience: Tanya, one of the stylists, is praised for her flexibility in accommodating appointment needs. This indicates that the salon is willing to work with customers to find suitable appointment times, which is a strength in terms of customer service. Additionally, the comment about being able to get a same-day appointment without prior booking shows that Luxe Appeal Studios prioritizes convenience for their clients.
3. Welcoming and clean environment: Several comments mention the welcoming and calming atmosphere of the salon. This suggests that Luxe Appeal Studios creates a pleasant environment for customers, making them feel comfortable and at ease during their visit. The mention of the shop always being clean also indicates that the salon prioritizes cleanliness and hygiene.
4. Positive word-of-mouth and customer loyalty: Multiple comments express satisfaction with the services received and state that the customers will be returning to Luxe Appeal Studios. This demonstrates a level of customer loyalty and indicates that the salon has built a strong reputation among its clients. Positive word-of-mouth recommendations can bring in new customers and contribute to the salon's success.
Weaknesses:
1. Inconsistent service: One comment mentions a negative experience where the customer was unable to receive a haircut despite making arrangements beforehand. This indicates that there may be inconsistencies in the availability of services or communication within the salon. Inconsistent service can lead to customer dissatisfaction and may tarnish the salon's reputation.
2. Lack of punctuality: The comment about the stylist not showing up for the scheduled appointment raises concerns about punctuality and reliability. This reflects poorly on the salon's professionalism and can result in customer frustration and disappointment. Punctuality is crucial in maintaining customer trust and satisfaction.
3. Limited variety of services mentioned: Some comments only mention silk presses or haircuts, indicating that the range of services offered by Luxe Appeal Studios may not be widely known or communicated. This limits the salon's potential to attract customers who may be seeking other treatments or services. It would be beneficial for the salon to showcase and promote their full range of services to attract a diverse clientele.
4. Lack of specific stylist names: While some comments mention the stylists by name, others simply refer to "the owner" or "Ms. San." This lack of differentiation may make it difficult for potential customers to know which stylist has received positive feedback and which ones to request for specific services. Providing more information about the individual stylists and their expertise could help build trust and assist customers in making informed decisions.
In conclusion, Luxe Appeal Studios has strengths in terms of talented stylists, flexibility, a welcoming environment, and positive word-of-mouth recommendations. However, there are weaknesses related to inconsistent service, punctuality issues, limited service variety mentioned, and the lack of specific stylist names. Addressing these weaknesses could further enhance the salon's reputation and customer satisfaction.
Best TL Reviews
Tanya is the best. She keeps my hair healthy and beautiful. She is a sweet person and I enjoy her flexibility in meeting my appointment needs. She is the only person I will ever let touch my hair. She has growing hands. My hair is beautiful and the shop is always welcoming and clean. I love my stylist Tanya ❤️ She is the best!!!!
This is my first time getting a silk press. I literally was calling all around trying to find a hair salon that would take me same day without an appointment for a party I had to go to. Not only was 1 impressed, 2 this Salome exceeded my expectations. Very welcome very calming environment they did a great job making me feel welcome. Ms. San was the one who was working on my head and let me tell you… popppin all my friends a family ask me where I went ! This will definitely be my regular go to ????
Zaneta was AMAZING. First time going to a salon in Phoenix & Im so happy I picked Luxe Appeal. I was in and out of her chair in no time & my hair came out flawless! I’ll definitely be back.
I'm really skeptical when it comes to my hair and have a new people do it but the owner of the shop was the one who did my hair I don't even want to pronounce her name to mess it up but she wasn't amazing her staff was friendly the atmosphere was just welcoming definitely will be back from my 2 week maintenance. I watched another young lady do a silk Press and a cut and it was beautiful.
I really don't like for just anyone to touch my hair and was a little scared but I stop by for a silk press on my natural hair and Ms.San hooked me up and made me feel so welcome I will be back ????????????
I booked Zaneta for a hair color change, a trim, and a silk press and baybay...it came out poppin’! I’ve never altered my hair chemically with dye before and I wanted a new change, so I went for a midnight blue themed look. Zaneta and her staff made me feel comfortable and at ease color treating my hair, I didn’t even realize I was there all day lol. Changing your hair color from an already dark shade to another dark color is not a quick process! I love the results and can’t wait for my next appointment!
I sent in to get a hair cut and the lady said she didn't have anyone to do it. I asked her if she was open the very next day on a Sunday and she said yes she week be there at 9am so I told said I will be they're at 9:30am. Well guess what, she never showed up. I wasted my time for a service I couldn't get. I'm very disappointed..
Highly recommend Zaneta! I’m always satisfied with my hair! Very good service and friendly!
Place Pictures
Luxe Appeal Studios Info
Amenities
Accessibility
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Payments
-
Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 06:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places