Mangobean Castleford

Unit 32 Carlton Lanes Shopping Centre, Castleford WF10 1AD United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Mangobean Castleford

Mangobean Castleford Place has received mostly positive comments, indicating some of its strengths. One of the strengths highlighted is the quality of the coffee and drinks available. Customers have consistently mentioned the nice coffee and have recommended it. The fact that the coffee is described as excellent and half decent suggests that the quality is consistently good. This is an important strength for a coffee house as it is one of the main reasons customers visit.

Additionally, the comments mention that the cafe is lovely and clean. A clean environment is essential for a food establishment, and the fact that customers have noticed and mentioned it indicates that the cafe takes pride in maintaining a high standard of cleanliness. This is another important strength as it contributes to creating a pleasant and inviting atmosphere for customers.

The comments also highlight the friendly and polite nature of the staff at Mangobean Castleford Place. Polite and helpful staff can greatly enhance the overall customer experience. A friendly and attentive staff is mentioned several times, suggesting that this is a consistent strength. Friendly staff can create a welcoming atmosphere and make customers feel valued and well taken care of.

Another strength mentioned in the comments is the variety of choices available. Customers have mentioned the availability of cakes, scones, and biscuits, indicating that there is a wide range of options to choose from. This variety can cater to different tastes and preferences, making the cafe appealing to a larger customer base.

Additionally, the comments highlight the relaxed and unhurried atmosphere of the cafe. This is mentioned as a positive attribute as it allows customers to sit and chat without feeling rushed or pressured to vacate their tables. This can be an attractive quality for customers seeking a more leisurely and enjoyable experience.

However, despite the overall positive comments, there is also one negative comment that highlights a weakness in the customer service. The comment mentions a rude and lazy staff member who did not provide satisfactory service. This negative experience indicates a potential weakness in the consistency of customer service. It is important for all staff members to uphold the same level of friendly and attentive service to ensure a positive overall experience for customers.

Another potential weakness mentioned in the comments is that staff could be a bit friendlier. While the majority of comments praise the friendly staff, this comment suggests that there may be some inconsistency in the friendliness of the staff. Consistency in friendliness is crucial in creating a positive and welcoming atmosphere for customers.

In conclusion, Mangobean Castleford Place has several strengths including the quality of the coffee, the cleanliness of the cafe, the friendly and attentive staff, the variety of choices available, and the relaxed atmosphere. These strengths contribute to creating an inviting and enjoyable experience for customers. However, there are also potential weaknesses in the customer service, with some negative experiences indicating inconsistencies in service quality and friendliness. These weaknesses need to be addressed in order to ensure a consistently positive experience for all customers.

Best TL Reviews

Had a iced caramel frappe it was very nice would recommend it ,cafe was lovely and clean and staff very polite and helpful

Nice place good coffee with friendly staff

Nice coffee. Couldn't fault the staff nice and friendly and clean.just has nice

Excellent coffee house with plenty of choice and lovely Cake,scones and biscuits. Very friendly and attentive staff. Would highly recommend.

Lovely cafe. No sense of rush, so nice to sit and havexa chat without feeling pressured to vacate your table. Good service, no long wait for your order and everything brought to your table. Highly recommend

Very nice place for a coffee n cake ????????

Terrible experience, Some staff here are lovely and can not do enough for you. However, the last couple of times we have visited. One women in particular is rude and lazy. I asked for a highchair, when she brought it out it was filthy (obviously not cleaned from the previous child) she looked at the chair and walked off to leave me to clean it. Then after a 20 minute wait for a coffee and cake, both coffees arrived completely overflowing. Leaving a puddle in the saucer, causing a lot of mess.

When you finally get what you ordered, the cake and coffee is half decent. It’s just the customer service... or lack off!

Really nice atmosphere and we'll priced. Staff could be a bit friendlier though