Quick Facts About Peppercorn
Peppercorn Place, a popular and busy cafe, seems to have a number of strengths and weaknesses based on the comments provided. In this analysis, we will explore the various aspects of the cafe to understand these strengths and weaknesses.
One of the greatest strengths of Peppercorn Place, as mentioned by many customers, is their excellent service. Despite being a busy cafe, the staff is consistently praised for providing great service. This demonstrates their commitment to customer satisfaction and their ability to handle the high volume of customers efficiently. Additionally, the fact that they offer pensioner rates further shows their dedication to providing value to all customers, including those on a fixed income.
Another strength highlighted by multiple comments is the quality of the food. The majority of customers praise the food at Peppercorn Place, with specific mention of their delicious french fries. The food is also described as great and even better at a good price. This indicates that the cafe offers high-quality meals at affordable prices, making it an attractive option for many.
The positive customer experiences and recommendations indicate that Peppercorn Place is a great option for those in the vicinity. The "great wee cafe" comment suggests that the cafe has a pleasant and cozy atmosphere, making it a comfortable and enjoyable place to visit. This positive ambiance further contributes to the overall positive experience for customers.
However, it is important to address the weaknesses mentioned in the comments as well. One customer had a negative experience with a delivery order through Just Eat. The comment indicates that the food did not arrive, and when the customer went to collect it, they were met with unhelpful customer service from Peppercorn Place. This highlights a weakness in their coordination with third-party delivery services and their handling of customer complaints. It would be important for the cafe to address these issues and improve their communication and coordination with delivery partners to prevent such incidents in the future.
Another comment voiced dissatisfaction with the food delivery service through Uber. The customer stated that their order was over 35 minutes late and arrived cold and damaged. The lack of concern from the Uber driver also left the customer furious. This highlights another weakness in the cafe's delivery service, as they are reliant on external delivery partners. Peppercorn Place may need to review and monitor their relationships with these partners to ensure the delivery of quality food and prompt service.
In conclusion, Peppercorn Place has several strengths, including great service, delicious food, and affordable prices. The positive comments from satisfied customers demonstrate the cafe's ability to consistently deliver a pleasant experience. However, weaknesses related to their coordination and communication with third-party delivery services were also highlighted. Addressing these weaknesses would be essential for Peppercorn Place to maintain and improve their reputation in the market. By focusing on their customer service and ensuring efficient deliveries are made, they can continue to provide high-quality food and excellent service to their patrons.
Best TL Reviews
Always a great service from all the staff for such a popular and non stop busy cafe. The best frys around-made to order.
Pensioner rates available.
Brilliant service and even better food at a really good price.
Don’t order off just eat as it doesn’t turn up to your door went to collect it n said that it’s none of there problem n to take it up with just eat as it’s there drivers. Food really is nice tho just bad customer service ????
Great food and great prices
Great wee cafe if your over this way recommended
Always lovely, great food, good portions comfortable space
Usually love the food from here but was over 35 mins late the food was absolutely freezing and all busted up the uber woman didn't give a toss was absolutely furious
Love the food ????
Place Pictures
Peppercorn Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 03:00 PM |
|---|---|
| Tuesday | 09:00 AM - 03:00 PM |
| Wednesday | 09:00 AM - 03:00 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 08:30 AM - 03:00 PM |
| Saturday | 08:30 AM - 03:00 PM |
| Sunday | 09:00 AM - 02:30 PM |
How to go there
Location
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