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Manny's Fish and Chips

+44 28 9084 0036
290 Antrim Rd, Glengormley, Newtownabbey BT36 7QN United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 10:00 PM

Quick Facts About Manny's Fish and Chips

Manny's Fish and Chips place has a number of strengths and weaknesses based on the comments provided.
One strength mentioned by multiple customers is the good portion sizes provided by Manny's. This indicates that customers feel they are getting a satisfying amount of food for their money. Combined with the comment about the clean environment, it suggests that Manny's takes pride in their food preparation and presentation.
The recommendation of the fish-supper also highlights a strength of Manny's. It shows that they have a popular and well-liked menu item that customers enjoy. This could be seen as a signature dish for Manny's, which can attract customers and create a positive reputation for the restaurant.
Efficient service is another strength mentioned by customers. They describe the staff as quick, friendly, and up to the task. This indicates that Manny's has a well-trained and competent staff who are capable of handling the busyness of the restaurant while still providing good customer service.
Variety in the menu is also mentioned as a strength. This suggests that Manny's offers a diverse range of options for customers to choose from, catering to different tastes and preferences. This can increase the appeal of Manny's to a wider range of customers.
However, there are also a number of weaknesses highlighted in the comments. One recurring issue is poor delivery service. Customers complain about long wait times, incorrect orders, and an inability to reach the restaurant by phone. These incidents indicate a lack of organization and communication within the delivery system of Manny's. This can lead to customer dissatisfaction and frustration, potentially resulting in lost business.
Another weakness mentioned is the inconsistency in the quality of food. Some customers report having received cold or poorly cooked food. This inconsistency can indicate a lack of attention to detail and quality control in the kitchen. It is important for a restaurant to consistently deliver high-quality food to maintain customer satisfaction and loyalty.
In addition, there are comments about staff members not prioritizing customers and instead engaging in conversations with each other. This suggests a lack of professionalism and customer focus. Customers want to feel valued and attended to when dining out, and staff members should prioritize their needs over personal conversations.
Overall, while Manny's Fish and Chips place has strengths such as good portion sizes, a clean environment, and efficient service, there are also weaknesses in the form of poor delivery service, inconsistency in food quality, and lack of customer focus. Addressing these weaknesses can help Manny's improve customer satisfaction and ultimately succeed in the competitive restaurant industry.


Best TL Reviews

Good portions provided in a clean environment. Their fish-supper is recommended.
Michelle gave me my dinner Free today as a wee treat and I want to thank her very much it tasted nicer because it was a special gift.
First class chip shop. Lots of variety. Great efficient service. Usually busy but the staff are quick, friendly and up to the task.
Ordered for delivery tonight. Delivery was to be between 2110 and 2130....it's now 2200 and I am still waiting despite the just eat app saying to enjoy my food! Tried to call Manny's , no answer. Very disappointed, have always had great service and food from here. Plus my bank balance is £13 lighter with nothing to show for it. Update: tried several times to call without success, it is now after midnight. No food delivery and shop now closed.
Ordered a simple fish supper (delivery). My fish arrived essentially unbattered. Chips entirely unseasoned (who orders plain chip?). Call them and they send another one out. Waited 30 minutes and ended up with the exact same. Mannys is a fish and chip shop that can neither make fish nor chips. Don't waste your time. Sphinx, captains table or cod house instead.
Don't bother if your in a hurry. Order is taken without payment, you then wait 20 mins to be asked what you ordered. Happened before, gave benefit of the doubt, 2 weeks later happens again, only ordered Gravy Chip, 25 minutes, go to Captains Table instead
Been twice, both times food was cold. Food is nice but having to wait twice for 1 order is off putting. The staff are talking to each other than serving customers
Disappointed. My husband had been looking forward to a fish supper. Fish was either poor quality or over cooked. Would not be in a hurry back.

Place Pictures

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Manny's Fish and Chips Info

Amenities

From the business
  • Identifies as women-owned
Service options
  • Delivery
  • Takeaway
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Kids' menu
  • Quick bite
  • Vegetarian options
Dining options
  • Lunch
  • Dinner
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Family friendly
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 02:00 AM - 10:00 PM
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 10:00 PM
Friday 02:00 AM - 10:00 PM
Saturday 02:00 AM - 10:00 PM
Sunday Closed

How to go there

Location