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Maxim's

+44 28 9267 1745
78 Antrim St, Lisburn BT28 1AU United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Maxim's

Maxim's place has several strengths based on the comments provided. Firstly, customers consistently praise the quality and taste of the food, describing it as incredible, tasty, and fresh. This indicates that Maxim's place prioritizes the use of high-quality ingredients in their dishes. Additionally, customers appreciate the good portion sizes offered by the restaurant, stating that they fill up their bellies and provide good value for the price. The inclusion of free prawn crackers with orders is also mentioned as a positive aspect, enhancing the overall dining experience.
Another strength highlighted by customers is the excellent customer service provided by Maxim's place. The lady answering the phone is consistently described as pleasant and patient, addressing customer inquiries and taking orders efficiently. The quick order fulfillment is also appreciated, with customers reporting that they never had to wait more than 10 minutes for their orders.
Moreover, Maxim's place offers a diverse menu with extensive options, ensuring that there is something for everyone's taste. This shows that the restaurant aims to cater to a wide range of preferences and dietary requirements, further enhancing customer satisfaction.
Furthermore, Maxim's place has established a loyal customer base over the years, indicating the consistency and reliability of their food and service. Customers express their satisfaction with the meals they have had over the years, stating that they have never had a bad experience. The availability of a delivery service is also mentioned as a convenience for those who prefer to dine at home.
On the other hand, there are a few weaknesses that can be identified. One customer mentions that they had difficulty reaching the restaurant by telephone, with continuous engagement leading them to visit the shop instead. This indicates a potential issue with their phone system or insufficient staff to handle phone calls during peak hours. Additionally, the customer describes the shop as poorly organized, especially regarding customer flow and COVID-19 safety measures. This suggests that Maxim's place may need to improve their organization and customer service protocols to ensure a smooth and safe dining experience.
Another weakness pointed out by a customer is the quality of the chips in their takeaway order. The chips were described as hard and having been refried multiple times, which indicates a potential issue with the consistency of food preparation. This suggests that Maxim's place should pay closer attention to the cooking process to ensure that all elements of the meal meet their quality standards.
In conclusion, Maxim's place has several strengths that contribute to its positive reputation. The exceptional food quality, good portion sizes, customization options, and excellent customer service are all mentioned as positive aspects. However, there are a few weaknesses to address, such as difficulties reaching the restaurant by phone, organization issues, and inconsistent food quality. By improving these areas, Maxim's place can further enhance their strengths and maintain their loyal customer base.


Best TL Reviews

Genuinely the best Chinese takeaway in Lisburn! Food is incredible and so tasty, portions are good and they are always willing to slightly customise dishes to your liking. The ingredients always taste so fresh and I don't experience the dry mouth, hangover feeling after eating at Maxims!
Second time ordering from here...very good portion sizes and reasonable prices...free prawn crackers both times...travel 20 minutes to get there.....lady answering phone is always very pleasant and patient too. I've never had to wait more than 10 minutes for my order either ????
Tried this a few times a while ago and food was good. I’d order more often
if you were on Just Eat. There’s not a lot of choice on just eat in Hillsborough at the moment.
Portion sizes are the best in Lisburn area .order over phone and collect or you may wait for walkin order
Been a Maxims customer for many years. Never had a bad meal, not over priced and a delivery service if you need it. The menu is extensive and we've always been happy with quality and portion sizes.
They fill up the belly with heir cost efficient food. Good amount of meat is used in their dishes. Although the thin noodles don't fit my pallet. The big noodles were a perfect match to my hungry belly.
Tried for nearly half an hour to get through by telephone-continuously engaged!
Decided to visit shop. Will not do that again.
In these times of COVID-19 the staff are well protected but poorly organised for customers .
Some are waiting on an order, others are wanting to place an order and some others want to collect a telephone order. Very confusing and too many people in the shop- not all of whom were wearing masks.
Food good as usual.
Spent almost £50 on a takeaway the chips were refried at least twice and were hard. I won't be back

Maxim's Info

Amenities

Service options
  • Delivery
  • Takeaway
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Late-night food
Atmosphere
  • Casual