Quick Facts About McHenry Nails & Spa
McHenry Nails & Spa place receives mostly positive comments, highlighting its strengths in terms of customer service, quality, cleanliness, and skill of the nail technicians. However, there is one negative comment that points out some weaknesses in the form of poor service and unprofessional behavior. Overall, the strengths of the McHenry Nails & Spa place include excellent customer service, skilled and attentive nail technicians, a clean and pleasant environment, and a variety of nail design options. On the other hand, weaknesses include inconsistent service and unprofessional behavior displayed by some nail technicians.
One of the strengths mentioned in the comments is the excellent customer service provided by the staff at McHenry Nails & Spa place. The customers feel welcomed, appreciated, and treated like family. They appreciate the kind and friendly nature of the workers, which contributes to a positive and comfortable experience at the salon. This is an important strength as good customer service builds trust and loyalty, and increases customer satisfaction.
Another strength of the salon is the high quality of service provided. Customers mentioned that they received a sublime job, the nails were done perfectly, and the acrylic nails were excellent. The attention to detail and the ability of the nail technicians to master any design is also highly praised. This showcases the skill and expertise of the staff at McHenry Nails & Spa, which is a strong selling point for the salon.
Cleanliness is also mentioned as a strength of the salon. One comment highlights a picture as proof that the place has changed and become clean and perfect. This is an important factor for customers when choosing a nail salon, as cleanliness ensures a safe and hygienic environment. A clean and well-maintained salon contributes to the overall positive experience for customers.
The variety of nail services offered by McHenry Nails & Spa is another strength. Customers mention getting a full set, pink and white, a nail fill with a Cat eye, and various other designs. The ability to cater to different design preferences and offer a range of services gives customers more options to choose from and satisfies their individual nail needs.
However, there is one comment that highlights a negative experience at the salon. The customer mentions a nail technician who smelled like cigarettes, did not follow their requests, was on the phone the entire time, rushed through the service, and left the customer's nails ruined. They express their disappointment and frustration, vowing to never come back to the salon. This negative comment indicates a weakness in terms of inconsistent service and unprofessional behavior from some nail technicians.
In conclusion, McHenry Nails & Spa place has several strengths, including excellent customer service, skilled and attentive nail technicians, a clean and well-maintained environment, and a variety of nail design options. These strengths contribute to a positive overall experience for customers. However, the salon also has weaknesses, as highlighted by one negative comment, pointing out inconsistent service and unprofessional behavior. It is important for the salon to address these weaknesses and ensure that all customers receive a consistent and professional service.
Best TL Reviews
Hands down the best place to get your nails done in McHenry County! Everyone is so kind and friendly, they really treat you like family here. Not only that, but they also provide absolute quality service! I went in for a full set today, and Chi is phenomenal - she pays so much attention to detail and can master any design you may try to stump her with! I’m so obsessed with my nails, she did such a sublime job. Any time I’m looking to treat myself, I know I’m in the best hands here. Thank you so much, in love!!
I would follow Queenie where ever she worked! This girl is amazing!!! Absolutely love my acrylic nails. I highly recommend if you are looking for an excellent nail place!!
PICTURE TO PROVE THIS PLACE HAS CHANGED! Clean and perfect! I hadn’t been here in years, beginning of February I stopped in to give the shop a shot at my nails. Angela, who helped me, was amazing! Listened to what I wanted and her sister did the heart design I wanted perfectly! They both explained how they are under new management at the store and things have been looking up. I stopped back in today without an appointment and Angela was busy but said to come back in about 30 minutes and she could fit me in! Once again, I wasn’t let down with another amazing nail fill and Cat eye! Don’t look at the bad reviews over 6 months ago because that’s not this place anymore!
I decided to give them another try, the last time being over a year ago. I was pleasantly surprised! It looked much nicer than I remembered & the staff was friendlier too! Very clean! Chi did my nails & I love them!! I will definitely be going back!
First time here for me and my daughter. The workers are all friendly! They have a little girl pedicure chair that was perfect for my daughter. I got the pink and white by Angela and she did a wonderful job! Definitely coming back!
THE WORST EXPERIENCE EVER!! My nail tech smelled like straight up cigarettes and didn’t do a thing I asked for. I asked for glitter and he put none. He was on the phone the entire time and rushed through the entire thing. My nails are ruined and have glue all over. He over filed my nails so I can see my nail poking out underneath. I will NEVER come here again. My advice? Stay the HELL away from here. And for $66?? Are you kidding me??
Sent my wife to get her nails done on her early day. She came home happy with the quality,color and time given by Angela to her. Thanks for making a happy wife ????
Great experience and staff! I got mine done from Chi and I am so happy with them. Will definitely come again.
Place Pictures
McHenry Nails & Spa Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places