Mermaid Fish Bar

+44 1608 651391

23 High St, Moreton-in-Marsh GL56 0AF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Mermaid Fish Bar

The Mermaid Fish Bar has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the place.

Starting with the weaknesses, one recurring complaint is the quality of the food. Several customers mentioned that the portions are consistently small and expensive. This could be a major drawback as customers expect value for their money and the size of the portions may impact their overall satisfaction. In addition, one customer specifically mentioned that the fish and chips were not cooked properly, with one fish being overcooked and the batter being hard. This can greatly affect the taste and enjoyment of the meal.

Another weakness mentioned by customers is the poor customer service. One customer stated that the staff did not want to talk to customers and another experienced a situation where they were made to wait unnecessarily and judged based on their appearance. This kind of behavior can leave a negative impression on customers and deter them from returning.

The fact that the Mermaid Fish Bar is cash only is also seen as a weakness by one customer. In an era where cashless payments are becoming more common and convenient, having to carry cash can be seen as inconvenient and may discourage potential customers.

Moving on to the strengths, several customers praised the quality of the food. One customer specifically mentioned that the fish was fresh, perfectly cooked, and had a light batter. Another customer called the fish and chips "absolutely incredible." These positive comments regarding the taste and preparation of the food highlight one of the major strengths of the Mermaid Fish Bar.

Additionally, the convenience and location of the fish bar are mentioned as strengths. One customer commented on the easy parking and another stated that the fish bar is located in the middle of town. These factors contribute to the accessibility of the place and make it a convenient option for locals and tourists alike.

Moreover, some customers praised the efficiency and organization of the fish bar. One customer mentioned a short wait time and another appreciated the fact that the food was fresh. These comments indicate that the Mermaid Fish Bar is able to handle a large number of customers and still serve quality food in a timely manner.

In conclusion, the strengths of the Mermaid Fish Bar include the quality of the food, convenience, and efficiency, while the weaknesses include small portion sizes, expensive prices, poor customer service, and accepting only cash payments. Despite the positive aspects of the fish bar, the negative feedback regarding the food quality and customer service should be addressed in order to improve overall customer satisfaction.

Best TL Reviews

Visited several times over the last couple of years. I've always wanted to like the food from here as it's conveniently local but unfortunately it's just not very good. Portions are consistently small, expensive and despite my best effort to say hi and be friendly, the staff simply just do not want to talk to their customers. One of the many places around here which succeeds because of the tourist trade. Also - cash only which is just inconvenient these days. Better off going to shipston or even better Kineton.

Fish and chips looked great in the shop and a good size to. In reality one of the fish was old and over cooked especially at one end which was all hard batter. An obvious old re cooked fish. The 2nd was fine but again one end was all batter. Such a disappointment for 18 quid. A real let down. Mushy peas and curry sauce and the chips were great.

SHOCKING CUSTOMER SERVICE AVOID THIS DIRTY PLACE.

I walked in no one was in there I said to the guy could I please have 2 pieces of chicken and chips which was available in the tray. So the lady didn’t let him to gave them to me instead she kept one for a client who walked in after me and kept me waiting while they was serving the other client who had come into the shop after me, and they told me the 2 pieces of chicken isn’t available anymore. Absolutely poor customer service and they judge people by their look ???? so I would avoid them and give my money to someone who treats people walking through the door with respect.

Your attitude in your reply says it all ???????? get a grip and provide a good customer service.

According to Google we first visited this fish and chip shop 9 years ago, I have to be honest I can't remember that occasion but I can remember visiting it yesterday, Saturday the 25th Feb 2023 and it was fabulous. My wife and I thought about calling into a cafe or pub on our way down to our Hotel for a bite to eat, we popped into a cafe that was busy and charging £9.50 for a jacket potato, we queued for a short while, looked at each other and collective said, let's share fish and chips, so we popped a few doors down and ordered haddock and chips with mushy peas. We sat in the car and with our little wooden folks and thoroughly enjoyed perfectly cooked fish n chips. I'm an Englishman so I can't pretend not to know my way around fish and chips and these were beautiful. If you're looking not to be ripped off by the Cotswolds tourist traps then I couldn't recommend this lovely little shop more.

The wait was definitely worth it. Honestly the best fish I’ve had in the UK. Lovely fresh fish, perfectly cooked and a light batter. Absolutely incredible ⭐️⭐️⭐️⭐️⭐️

Chip shop, so you'd think it would be difficult to mess things up but most do, fortunately these guys don't and that's why they have cues out the door. Great chips, great sausages and goooood fish.

A great fish and chip shop in the middle of the town.

Parking was easy.

Queue was longer than expected and was 12 people long on a Friday and Saturday evening.

Food was good

Staff were friendly and helpful.

Wow beautiful surprise, been through here loads never spotted this place,we were all starving,well organised,all nice fresh,

Food,very short wait amazing food,will defo call in here again