The Red Lion

+44 191 649 6158

Milbanke Cl, Ouston, Chester-le-Street DH2 1JH United Kingdom of Great Britain and Northern Ireland

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Quick Facts About The Red Lion

The Red Lion place has received mostly positive comments from customers, indicating several strengths that make it a desirable establishment. However, there are a few weaknesses highlighted as well. In this analysis, we will examine the strengths and weaknesses of The Red Lion place based on the comments provided.

One of the main strengths that customers appreciated about The Red Lion place is the quality of the food. Many comments mention that the food was delicious and even compared favorably to other pubs in the area. This suggests that the pub is known for serving high-quality meals, which can be a significant draw for customers.

Another strength mentioned by multiple commenters is the affordability of the food and drinks at The Red Lion place. Customers mentioned that the prices were reasonable, and in some cases, even better than other local pubs. This can be a significant advantage in attracting customers who are looking for good value for their money.

The service at The Red Lion place is also mentioned as a strength. Commenters praised the staff for being friendly and accommodating. One customer specifically mentioned that the server went above and beyond to ensure their group, which consisted of two ladies and four children, had a pleasant experience. Good service can greatly enhance a customer's overall experience and can lead to repeat visits and positive word-of-mouth.

The Red Lion place seems to offer entertainment options, as mentioned in one of the comments. The pub held a quiz night, which was well-received by customers. The commenter appreciated the support shown by the staff and mentioned that the event was fun. This indicates that The Red Lion place goes beyond just serving food and drinks and provides additional activities for customers to enjoy.

The cleanliness and ambiance of the pub are also highlighted as strengths. One commenter mentioned that the lounge area was immaculate, and there was enough space between tables to ensure comfort. A clean and comfortable environment can greatly enhance the overall dining experience and make customers feel more at ease.

Furthermore, The Red Lion place seems to cater to specific dietary needs, such as gluten-free options. One customer mentioned that the pub had a varied menu that included gluten-free options, and the staff even offered alternative gluten-free desserts when requested. This shows that the pub is attentive to the needs of its customers and strives to provide inclusive dining options.

Despite these strengths, there are a few weaknesses mentioned in the comments. One customer mentioned that The Red Lion place no longer serves nice food, suggesting a decline in the quality of their menu options. Another comment stated that they had a bit of a wait for their main meal after finishing the starter, indicating a potential issue with the speed of service. Additionally, a customer mentioned that carrots were missing from their steak and ale pie, suggesting a potential oversight in food preparation.

Another weakness brought up is the pub's limited food serving hours. One commenter mentioned that the sign outside indicated that food is only served until 6 pm. However, when they arrived at 7 pm, they were pleasantly surprised to find that food was still available and of excellent quality. This suggests that there may be a discrepancy between the pub's advertised hours and its actual availability, which could lead to confusion among potential customers.

In conclusion, The Red Lion place has several strengths that make it an attractive establishment. The quality of the food, affordability, excellent service, entertainment options, cleanliness, and accommodation of dietary needs were all highlighted as positive aspects. However, there are also a few weaknesses, such as a potential decline in food quality, slow service, oversights in food preparation, and discrepancies in advertised hours. Overall, the strengths seem to outweigh the weaknesses, making The Red Lion place a favorable option for customers seeking good quality food and attentive service.

Best TL Reviews

The food here was really good quality and compared to the other pubs in close proximity, a lot better for the wallet too!

We both had the hot beef baguette, couple of pints and was just over £20.

The food was great the service was perfect.Sam went above and beyond to make my group of 2 ladies 4 children happy! Thank you

New land Lords are still finding their feet but we went for the first quiz night and it was great. Full House and it was lovely seeing the support. Food was supplied with quiz entry and it was a fun night. Well done

A quiet and enjoyable afternoon. The lounge area was immaculate with enough space between tables to feel comfortable. Delicious food from a varied menu, which even catered for gluten free. Staff were very welcoming and even offered to provide alternative Gluten Free desserts when there was nothing I fancied. Food was delivered quickly with no time expectations applied or pressure to finish. Super pub, would definitely go again.

Great pub for just a drink because they no longer do nice food

11 of us went in today, excellent host who managed us all well. All orders came in a timely manner and all were very nice. Mains were also excellent and obviously freshly home cooked. All for £10 for two courses, you simply can’t go wrong. Thanks for the hospitality and we’ll be back.

Food was nice and hot when brought out. Did have a bit of a wait for main meal after finishing starter. Could have maybe had carrots to add to steak n ale pie. But other than that good food. But since this was our 1st visit in a long time even the Coors light was just so nice.

Sign outside says they only serve food till 6pm. We arrived about 7pm and asked on the off chance. So glad we did because the food was fantastic - chips were to die for. Staff were very friendly too. Recommend a visit.