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Charlie's Cafe

+44 1606 330630
85 Witton St, Northwich CW9 5DR United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 04:00 PM

Quick Facts About Charlie's Cafe

Charlie's Cafe has several strengths that contribute to its popularity and positive reputation. Firstly, it is a popular place with a constant flow of customers. Many people are visibly coming and going, enjoying their food and the ambiance of the cafe. This is evidence of its popularity and indicates that it has a strong customer base. Additionally, the cafe is known for its good food, friendly service, and reasonable prices. These qualities lead to happy customers who are likely to return for more.
The cafe also has a decent size, which allows for a good number of customers to be accommodated. However, one weakness is that it can sometimes be difficult to get a table due to its popularity. Some customers have commented that they were unable to find a table, which can be a negative experience for those who are turned away. This suggests that the cafe may need to consider expanding its seating capacity or implementing a reservation system to address this issue.
Another weakness that has been mentioned is the horrible illumination of the cafe, which makes it look kind of creepy. This can create an unpleasant atmosphere for some customers and may deter them from revisiting. Improving the lighting conditions and creating a more inviting ambiance could potentially attract even more customers.
In terms of the food, there have been mixed comments. While many customers praise the quality of the food, there have also been a few instances where orders were not prepared as requested. For example, one customer asked for a children's cheese on toast but received an adult one instead. Attention to detail and ensuring that orders are accurate is important in providing a consistently positive dining experience.
The speed of service at Charlie's Cafe has been praised by many customers. They have commented on the quickness of both drink delivery and food preparation. This speaks to the efficiency of the staff and their ability to meet the expectations of customers who are looking for a prompt dining experience. Fast service can be a major strength of the cafe, as it allows customers to get their meals quickly and efficiently.
The staff at Charlie's Cafe have been described as lovely, friendly, and welcoming by multiple customers. This demonstrates that they provide good customer service and contribute to the overall positive experience of dining at the cafe. However, there have been a few instances where the staff did not appear happy or welcoming. It is important for the staff to maintain a consistent level of friendliness and customer service in order to ensure a pleasant dining experience for all customers.
One additional strength of Charlie's Cafe is its gluten-free options. One customer mentioned that the cafe offers amazing gluten-free options, which are lacking elsewhere. This shows that the cafe is attentive to the needs of customers with dietary restrictions and is able to provide a diverse menu that caters to different dietary preferences.
Overall, Charlie's Cafe has strengths in its popularity, good reputation, good food, friendly service, reasonable prices, and efficiency. However, it faces weaknesses in regards to table availability, illumination, accuracy of orders, and staff consistency. By addressing these weaknesses and continuing to build on its strengths, Charlie's Cafe can further improve its customer experience and maintain its positive reputation.


Best TL Reviews

Popular place. A lot of customers are visibly coming and going enjoying their food and the ambience, proving it's popularity. Unfortunately, a few
move on due to being unable to get a table. It lives up to its good reputation. Good food, friendly service, and reasonable prices, which leads to happy customers returning for more.
Decent size a cafe with horrible illumination that makes it look kind of creepy. Good sausage and egg, but I asked for a children's cheese on toast and they brought an adult one.
Ordered the big breakfast plus hash browns, a bacon and egg sandwich which I asked for the egg to be scrambled so was a side of scrambled eggs, apple juice and a decaf tea. I sat back down and it wasn't long until our drinks came and then wasn't much longer until our food came. We were amazed at the quick service and great food! Will definitely be visiting again!
Breakfast with the lovely thick bread was spot on !
Second time I went i had cheese bacon mushroom on toast.
Gorgeous jacket potatoes and breakfasts. Lovely staff, fast service.
Used to go to Charlie's often. I knew the owners and always alway excellent service and food quality. Visited again after living in Scotland for 14 years. Met an old friend. Looked forward to visiting Charlie's again. Sadly the staff taking my order didn't look too happy, no smiles or welcome. The waitress looked very busy and overall, it wasn't as I remembered. This was a quiet time so not to busy. But I guess it is the way of things. The food was good. And I will enjoy visiting again.
My new favourite cafe, food is beautiful and the staff are really friendly. Amazing gluten free options which is lacking every where else. Will be back again and again.
Food was great and staff were incredibly friendly and welcoming. The interior was very cozy and stylish. Would definitely recommend and will be returning myself!

Place Pictures

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Charlie's Cafe Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Coffee
  • Healthy options
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups

Today

Opening Hours

Monday 09:00 AM - 04:00 PM
Tuesday 09:00 AM - 04:00 PM
Wednesday 09:00 AM - 04:00 PM
Thursday 09:00 AM - 04:00 PM
Friday 09:00 AM - 04:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday 10:00 AM - 03:00 PM

How to go there

Location