Chilli Masala

+44 28 3883 2553

14 Dunbarton St, Gilford, Craigavon BT63 6HJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chilli Masala

Chilli Masala is a restaurant that has a mix of strengths and weaknesses, as evident from the comments provided. It is important to consider these different perspectives in order to get a comprehensive understanding of the restaurant.

Starting with the strengths, one customer describes the food as "wonderful" and "fantastic." They were pleased with the preparation and presentation of the dishes, indicating that Chilli Masala pays attention to the quality and overall experience of their meals. Another comment highlights the "crispy" texture of their food, suggesting that they excel in creating dishes with a desirable texture. Furthermore, the comment about their mixed kebab being the "best around" reinforces the notion that Chilli Masala is known for their kebabs and potentially excels in that area.

Another strength mentioned by a customer is the customer service. They specifically mention that the service was great, indicating that the staff at Chilli Masala is attentive and helpful. Good customer service can greatly enhance the dining experience and leave a positive impression on customers.

Moving on to the weaknesses, one customer mentions that the donor meat in their mixed kebab looked unappetizing and tasted bad. They also criticized the steak for being tough and rubbery. This feedback suggests that the meat quality and preparation might be inconsistent at Chilli Masala. Additionally, another customer complained about the chips being almost black and suggested that the fryer oil should be changed more regularly. This indicates a potential issue with the kitchen's maintenance and cleanliness, which can greatly impact the quality of the food.

In terms of delivery, one customer mentions that their food was two hours late. While they acknowledge that their location might have contributed to the delay, it still reflects poorly on the restaurant's ability to manage timely deliveries. Another comment highlights a series of issues with a recent delivery order, including wrong ingredients, burnt chips, and oily curries. This suggests a lack of attention to detail and quality control in their delivery service.

Lastly, a comment implies that the overall quality of Chilli Masala has declined over time. They mention multiple issues with recent orders, such as incorrect ingredients and excessively oily curries. This feedback suggests a potential decline in the restaurant's standards and indicates a lack of consistency and attention to detail.

In conclusion, Chilli Masala has strengths in their food quality, customer service, and specific dishes like their mixed kebab. However, they also have weaknesses in terms of inconsistent meat quality, issues with kitchen maintenance, and problems with delivery service. Addressing these weaknesses and improving consistency will be crucial for Chilli Masala to maintain a strong reputation and provide a consistently positive dining experience for their customers.

Best TL Reviews

Got a mixed kebab ' the donor meat looked like it had been hacked off the pit with a sword ' big chunks instead of nice thin strips . Plus it didnt taste good . The bits of steak in it also was like chewing rubber . The chips were almost black ' I would consider changing your oil in the fryers more often . Disgusting . It's like no one cares . Will never order again. Massive improvements needed in that place.

Food was two hours late getting to us but we are in the next town so that's understandable! Customer service was great and food is fantastic but I was disappointed to find that on one of the peppers in my meal there was still a sticker attached. So 3 stars.

Wonderful meal that was perfectly delivered.

The food was absolutely wonderful, from preparation to presentation, very pleasing. We especially enjoyed the special PIZZA

I had the wedge salad - it was delicious.

In a nutshell, Chilli Masala have a Great FOOD. Crispy,,,,

Best Takeaway of the Town, Chilli Masala

Really good tapas, a really nice mix of classic southern and modern fare. The dishes are cooked and served immediately so everything is piping hot and each has a secret sauce that the dishes are smothered in. Green peppers are one that I'm still craving today. Same with falafel. Fish was incredible something everyone should try.

Seems to have went downhill of late. We have had two delivery orders recently. In the first, the vegetable korma contained chicken. In the second there was no almond paste in the peshwari naan, the chips were burnt, the curries were just overly hot oily messes, and it took nearly 2 hours for the delivery to arrive because the driver went to a town in completely the wrong direction first.

It's a real shame, used to be one of our favorite Indian takeaways, but it's like they just don't care any more.

Super spot,always great food and fresh generous portions. Their mixed kebab is one of the staples on the menu and is the best around.

My girlfriendand i live in gilford so its handy for us, but we all know how far you would travel for good food, double cheese burger is enough for a horse to eat and cooked so well, i love and meaty pizza, ohh yeah, you should try his steak and kabab pizza, believe me id travel 50mile for it

Takeaway Chili Masala.

I only give five stars when five stars are due and If you can make it here... You should stop looking and just order.

Delicious FOOD