Kelly's Caribbean Cuisine Ltd

+44 1923 234374

167 St Albans Rd, Watford WD24 5BD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kelly's Caribbean Cuisine Ltd

Kelly's Caribbean Cuisine Ltd is a place that has received a mix of positive and negative comments. In order to analyze the strengths and weaknesses of the establishment, it is important to consider the following aspects: food quality, staff attitude, service, variety, and price.

Starting with the positive comments, several customers praised the food quality at Kelly's Caribbean Cuisine Ltd. They mentioned dishes such as jerk chicken, fried chicken, curry chicken, and stew chicken as being delicious and authentic. Additionally, customers appreciated the portion sizes and the inclusion of traditional sides like plantains and rice and peas. The positive comments also highlight the affordability of the food, with one customer mentioning that the price is good for the quality of food received.

Another strength mentioned by multiple customers is the friendly and helpful staff. They describe the staff as lovely, brilliant, and accommodating. This positive interaction with the staff contributes to an enjoyable overall experience.

On the other hand, negative comments suggest weaknesses in the establishment. One customer had a negative experience due to rude staff members. They felt unwelcome and left without ordering. Another comment implies a decline in the quality of service and food under new ownership. The comment suggests that the current owner, Kelly, does not maintain the same level of service and food quality as the previous owner, Rose. Another negative comment mentions cold food, poor taste, and upset stomachs after consuming the food, which indicates potential issues with food preparation and quality control.

In terms of variety, there is not much information provided by the comments. However, one customer mentions trying stew chicken and enjoying it, suggesting that there are multiple options available on the menu.

In terms of pricing, positive comments suggest that the prices at Kelly's Caribbean Cuisine Ltd are reasonable for the quality of food offered. However, no specific details about the menu items' prices are mentioned, so it is difficult to make a comprehensive assessment of the pricing.

Based on the comments and analysis, the strengths of Kelly's Caribbean Cuisine Ltd include the delicious and authentic food, friendly staff, and reasonable prices. These factors contribute to a positive dining experience for many customers. However, the weaknesses include potential issues with staff attitude, decline in overall service and food quality under new ownership, and inconsistent food preparation leading to cold, poor-tasting food.

Overall, Kelly's Caribbean Cuisine Ltd has the potential to provide a positive dining experience for customers looking for Jamaican and Caribbean cuisine. However, the establishment should address the weaknesses mentioned in the negative comments to ensure consistent quality, customer service, and overall satisfaction.

Best TL Reviews

Have driven past this place so many times and have said we have to try it, and today I’m so glad we finally did. We were so so happy with the food. We had jerk chicken, fried chicken, curry chicken, plantains, dumplings & rice and peas. Food was lovely, staff were lovely too. Honestly cannot fault the experience at all. If you’re in the area I highly recommend you give Kelly’s kitchen a try ????

Im so glad that this caribbean had opened up in watford. The price is so good for the quality of food you get here. I love curry goat and jerk and theres no better place in the whole area to get your Jamaican. The staff are brilliant, super friendly and everyone should try it!

So rude. Attitude of the staff is terrible. Walked out of the shop without ordering, due to how they looked at me and spoke to me. It’s like they are the sales prevention team. After reading through reviews here, seems the good reviews are from back when Rose was the owner. Then consistently after, lots of bad reviews due to lack of service and bad food. I agree, this place is a long way from how Rose ran it. Didn’t get to try the food but from what I have now read about the food as well, I’ll be going out of town for my curry goat from now.

Our first visit today and we found it to be a very good quality and enjoyable take away meal. We'll definitely be back.

The food is better and taste more authentic than previous shop. I ordered stew chicken...it was so delicious and really good portion size with a bit of plantain in it...well done Kelly's! Keep up the good work, keep the portion sizes hearty, and authentic jamaican flavours. Can't wait to come back and try more.

I am not one to write a review, but I had to on my experience on this place. We used to come to Rose’s years ago when there was two ladies here and a lovely gentlemen who used to be so nice and polite. I am not to sure was has happened to this place now but my experience and food was just awful. I went here yesterday for the first time in a long time, and was very much looking forward to it.

Firstly the lady who was serving needs to improve on her people skills and have some lessons in customer service, because it’s shocking. She is just so rude.

Secondly, there was no steamed veg or plantain to go with the meal that cost me £25 (for 2 meals).

Thirdly, my food was stone cold, so I gathered it wasn’t fresh. Not only was it cold, it tasted AWFUL. I don’t know what I was served, but it was not authentic brown stew chicken.

Fourthly, me and my partner had a terrible bad stomach this morning, and we know it was caused by the food here.

I will NEVER ever return here even if you paid me too.

Where do I even start ! We had our traditional engagement in watford ( Jamaican x nigerian) and unfortunately we had a mishap with some of the Caribbean food with our original caterers resulting in considerably less food being available for our guests. I called Kelly spice in desperation to be honest having no prior knowledge of the company and 5 hrs before the event was to start. I explained the situation and not only did they provide the food it was absolutely insane ! Had so many compliments from the guest about the quality of the food and I am grateful for the swift action take in a high pressure situation meeting the owner was also a blessing helped reassure us that it will be done on time and embraced the challenge with a smile. They have definitely earned some new regular customers !!!!! KELLY SPICE FOR THE WIN ????

I would add a picture but all you would see is the empty containers ????????

Needed to some to get some nice soul food after dropping my Mrs at the train station, and came across this lil spot. And wow I had jerk chicken rice n peas, Mac n cheese and freshly made plantain. 10/10 I will defo be back.