Chopstix - Bristol Galleries

+44 1656 760704

25 Broadmead, Bristol BS1 3XD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chopstix - Bristol Galleries

Chopstix - Bristol Galleries has both strengths and weaknesses based on the comments provided.

One of the significant strengths highlighted by the comments is the friendliness of the staff. Many customers commented positively on the attitude and behavior of the staff members, stating that they were nice and willing to help. This is an important aspect as it helps create a pleasant dining experience for customers and contributes to a positive atmosphere in the restaurant.

Another strength mentioned in the comments is the quality of the toppings. Multiple customers praised the toppings for being tasty and tender. Good quality toppings are essential in a noodle-based restaurant as they add flavor and texture to the dishes.

Moreover, a customer expressed their satisfaction stating that Chopstix in Bristol Galleries is their favorite place to eat. This indicates that the restaurant has loyal customers who appreciate the food and overall experience it provides. Repeat customers are a sign of success for any establishment.

However, there are also weaknesses that were mentioned in the comments. One common criticism is that the noodles at this particular branch were described as rubbery and unpleasant. Noodles are a fundamental component of the dishes offered at Chopstix, so it is crucial for them to be cooked properly and have a good texture. The negative feedback about the noodles suggests that there might be some inconsistency in the cooking process at this location.

There were also comments about poor service and long wait times. One customer mentioned that the opening hours were not being observed, and the staff seemed uncertain about when they would begin serving. Waiting in line for an extended period before the food is ready is a negative experience for customers and impacts their overall perception of the restaurant. Additionally, slow service and staff members appearing fed up or impatient were also mentioned, indicating a lack of efficiency and professionalism on some occasions.

Furthermore, there were complaints about the cleanliness of the restaurant. Sticky and dirty tables were mentioned, which can be off-putting for customers. A clean and well-maintained dining area is essential for a positive dining experience and can impact the reputation of the restaurant.

Another weakness highlighted by a customer was related to the handling and preparation of the food. The customer witnessed a staff member mixing old dry noodles with a freshly cooked batch, despite pointing out that it may not be sanitary. This demonstrates poor food handling practices, which raises concerns about hygiene and quality control.

In conclusion, Chopstix - Bristol Galleries has strengths such as friendly staff and tasty toppings that contribute to a positive dining experience. However, there are weaknesses in terms of rubbery noodles, inconsistent service, long wait times, cleanliness issues, and poor food handling practices. It is important for the restaurant to address these weaknesses to ensure a consistently positive experience for their customers.

Best TL Reviews

Nice staff, but place good just for a quick bite and without huge expectations. The toppings were the only good things, the noodles were quite rubbery.

Amazing food! Staff are so nice! Good quality food, definitely my favourite place to eat

We have been visiting this restaurant for the last two years. For the last two months, with the new staff, the opening hours, which are from 11 a.m., are absolutely not being observed. if you ask the staff at 12 o'clock when they open, the answer is I don't know, maybe in half an hour. waiting in line for 30 minutes before they bring you ready-made food is unthinkable, and of course the portions have been halved. We paid £30 for the meal and got small children's portions.

It was ok. We generally find chopstix a great place for lunch and very tasty however, this branch we found the worst of ones we have used throughout the country. The toppings were good, very tasty and tender yet the vegetable noodles had an unusual taste. Almost like cigarette ash? Strange but staff were very friendly and service was fairly quick so can’t fault them there.

I went on tuesday a few days ago and the service was v slow, the food was taking ages to come out, and the queue was just getting longer and longer, when it came to my turn the staff member looked fed up with me, asking about food options etc...ive been here plenty of times before and know how it works, but he had no patience at all, there really needs to be at least 2 people on the counter, and dont get me started on the tables, so sticky and dirty, i paid alot of money and got a shoddy service. Dont think ill be rushing to come back here any time soon.

We all waited for a new batch of noodles to be served as what was left in the nearly empty pan was brown and stuck to the bottom. A new batch came and then the staff member started scraping the old stuff, I asked if that was going into the new pan and she rudely said yes as it’s the same batch. I pointed out that it maybe the same cooked batch but the old stuff looks pretty arid and dry. She added it anyway - we had to just walk away. She was extremely rude and mixing the noodles was bad practice.

Lovely place, great food been coming here for ages and always find it enjoyable. Sophie is always smiley and willing to help even though she's doing most of the work alone some days! A*

Friendly staff but horrible food. Got a large box with noodles and 3 toppings, very sorry to say that there was not one thing in it that tasted good.