Rocks Fryer

+44 1462 682050

33 Leys Ave, Letchworth Garden City SG6 3EE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rocks Fryer

Rocks Fryer has a number of strengths and weaknesses based on the comments provided. Starting with the strengths, it is noted that the shop is the only one that offers onion vinegar, which is a positive point for customers who enjoy that particular condiment. Additionally, the food is described as what one would expect from a chip shop, indicating that the quality of the food meets customers' expectations. The service is also generally seen as friendly, with comments including "good service" and "great service" indicating that the staff is pleasant and efficient.

Another strength mentioned is the generous portion of cod and delicious taste, which is complemented by the fact that some customers have used the place multiple times without ever being disappointed. This suggests that the food is consistently good and fulfilling. Moreover, one customer specifically mentions the excellent quality of the chips and curry sauce, stating that it is the best they have had in years.

Another strength mentioned is the location of the shop, which is described as handy. This could imply that the shop is in a convenient and accessible area, making it easy for customers to visit. The fact that one customer notes that the price has not increased despite rising fuel and fish prices is also seen as a strength. This indicates that the shop has maintained affordable prices for its customers despite external cost pressures.

Now moving on to the weaknesses, one comment states that the shop is basic, which can suggest that it lacks any unique or special features that would set it apart from other fish and chip shops. Another weakness mentioned is the small portion size, with one customer feeling like they were "robbed" due to the lack of quantity. This suggests that the portion sizes may not be as satisfying as some customers would expect.

Another weakness highlighted is the quality of the chips. Comments mention that the chips were day old, lukewarm, some were uncooked, and felt robbed due to missing items. These criticisms indicate that there may be inconsistencies in the quality of the chips, which is a significant aspect of a fish and chip shop.

Customer service is also seen as a weakness, with comments stating that it is not great or that there is not much conversation with the staff. This suggests that the staff may not be providing a high level of customer service or engagement, which can impact the overall customer experience.

In summary, Rocks Fryer has strengths such as providing onion vinegar, meeting expectations for food quality, friendly service, generous portions of cod, and positive reviews from repeat customers. However, there are weaknesses such as basic atmosphere, small portions, inconsistent chip quality, and subpar customer service that must be addressed in order for the shop to improve overall.

Best TL Reviews

Basic. Small portions. Day old chips luke warm and some uncooked. It's potatoes, shouldn't be difficult. Not impressed.

Customer service not great.

1 star if wasn't so quick.

This is the only fish and chip shop I can find that actually had onion vinegar! The food is what you'd expect from a chip shop and the service is good however you don't get too much of a conversation from the people up front taking your money.

Good experience overall when I go here

Handy location, great food and friendly service! Generous portion of cod and it was delicious. Thank you!

Great fish and chips. Have used so many times and haven't ever been disappointed

The best chips and curry sauce I’ve had in years. 5 STARS.

Nice friendly man in the chip shop.

Lovely fresh haddock and large chunky nicely fried chips. Decent portion.

Considering the hike in fuel prices and fish prices they've not hiked the price of these yet.

Went in today great service great fish and chips

Small portion, felt like a robbery

Missing a large chips, battered sausage and plain sausage

Despite this, it was delivered quickly and was hot