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The Coffee Lounge.

+44 7963 518190
14 South St, Lancing BN15 8AN United Kingdom of Great Britain and Northern Ireland
Open Today: 07:00 AM - 05:00 PM

Quick Facts About The Coffee Lounge.

The Coffee Lounge, based on the comments provided, appears to have several strengths that contribute to its positive reputation. These include excellent coffee, friendly and welcoming staff, a pleasant atmosphere, delicious food options, and a convenient location. However, there are also some weaknesses mentioned, such as a lack of free parking and occasional slow service.
One of the main strengths highlighted by customers is the quality of the coffee at The Coffee Lounge. Comments such as "the best cappuccino I've ever had" and "great coffee" indicate that the establishment excels in this area. This suggests that the baristas are skilled and knowledgeable in their craft, and that the coffee is consistently of a high standard.
Another strength that is consistently mentioned is the friendly and helpful staff. The comments describe the employees as "very friendly" and note that they provide "exceptional service." This is crucial to creating a positive customer experience and encourages patrons to return to the cafe. Additionally, the comment about the staff allowing customers to stay even after finishing their drinks, despite being busy, demonstrates a willingness to accommodate customers and create a welcoming atmosphere.
The atmosphere of The Coffee Lounge also receives praise. The comments mention that it has a "nice local coffee house" vibe and a "friendly cafe" feeling. This indicates that the establishment has successfully created a warm and inviting environment where customers feel comfortable spending time. The mention of a "lovely outside area" also suggests that there are options for customers to enjoy their drinks and snacks outdoors, which can be appealing, particularly during warmer weather.
The comments also highlight the delicious food options available at The Coffee Lounge. Customers mention enjoying items such as raspberry cake, white chocolate cookies, and tuna melt paninis. This indicates that the cafe offers a range of tasty treats to accompany their drinks, catering to different preferences. The positive feedback on the food suggests that it is of good quality and adds to the overall appeal of the establishment.
A strength that may be appealing to many customers is the café's location near a train station. This can be advantageous for those who rely on public transportation, as it provides convenient access to the coffee shop. Consequently, individuals may choose to visit The Coffee Lounge due to its proximity to public transit options.
Despite these strengths, there are a few weaknesses that customers have identified. One mentioned is the absence of free parking. While this may not be a deterrent for customers who do not need a vehicle to reach the café, it could pose an inconvenience to those who prefer to drive or have limited access to public transportation. This limitation may discourage some potential customers from visiting the cafe.
Another weakness mentioned is the occasional slow service. One comment recounts a frustrating experience where the customer had to repeatedly inquire about their order, which was not promptly prepared. The delay in receiving the food and the lackluster response from the staff resulted in dissatisfaction and a negative perception of the cafe's customer service. Slow service can be a significant disadvantage, particularly for those who are time-sensitive or have commitments after their visit to the café.
In conclusion, The Coffee Lounge is praised for its excellent coffee, friendly staff, enjoyable atmosphere, delicious food options, and convenient location. These aspects contribute to its positive reputation and appeal. However, the cafe may need to address the issue of limited parking and occasional slow service to enhance the overall customer experience. Through addressing these weaknesses, The Coffee Lounge can further solidify its position as a highly recommended establishment.


Best TL Reviews

Der beste Cappucchino, den ich bisher hatte. Sehr freundliches Personal und ein netter Inhaber. Kuchen, leckere Kleinigkeiten und ein lockeres Innenleben. Möglichkeiten vor dem Geschäft zu sitzen, oder im eigenen hinten gelegenen Garten. Toll ... Sehr empfehlenswert.
Einziger Nachteil : Keine kostenfreien Parkplätze. Vorteil : In absoluter Bahnhofsnähe.
Nice little cafe, love the atmosphere.
Loved the raspberry cake and their coffee, too. Thank you! Keep going back, as these are two good reasons for me and seems that many locals have found theirs as well - sometimes it gets so busy....sitting not always available
Ordered a tuna melt panini with my tea, order atill hadn't appeared 20 minutes later, so I asked if it was coming, I was told they had forgotten about it and they would make it straight away, 10 minutes later it still hadn't appeared and I was told it would just be a couple of minutes, I had to be somewhere so after 5 minutes I said that I would need it to take away, then minutes later I approached them and said that I had to leave, I was already late leaving and said that It would be 2 minutes, the girl slowly walked out the kitchen after being told where it was going, and took her time walking to me to give me the panini and slowly handed it over saying sorry... I don't understand how it can take 20 minutes to make a panini! Clearly customers do not matter to this cafe as it took a good few minutes after going in to be acknowledged, forgetting about my order, then taking their time with it. The food was average, if you choose to risk this place then set aside a good few hours for their slow service if you sre lucky enough to be remembered. I will not be returning and will find somewhere that they actually care about their customers!
The coffe lounge was great, i met a very old friend there and nobody tried to move us on even though they were busy and we had finished our very large coffees, which was lovely and they do decaf coffee. Staff were very friendly.
We were here on a Sunday morning and it was quite empty - which almost made us decide to move on. I'm glad we did end up going in. The coffee was magnificent. We both had an Americano - one black, one white (with oat milk) to take away. It was just right, really good, I say this as a coffee lover. I also had the white chocolate cookie and it was absolutely fabulous. We were offered cup sleeves, too, to make it easier to carry the coffee. It was a lovely experience, highly recommend this place!
Lovely friendly cafe with an amazing outside area. Lovely food and drinks, welcoming atmosphere. The Cleanest toilet I've been in despite it being outside!
Great coffee, great staff, great (warm) atmosphere. Nice local coffee house that's worth a detour to visit
Come here for exceptional service and good drinks.

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The Coffee Lounge. Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Highlights
  • Fast service
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Offerings
  • Coffee
  • Kids' menu
  • Quick bite
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 07:00 AM - 05:00 PM
Tuesday 07:00 AM - 05:00 PM
Wednesday 07:00 AM - 05:00 PM
Thursday 07:00 AM - 05:00 PM
Friday 07:00 AM - 05:00 PM
Saturday 07:00 AM - 05:00 PM
Sunday 08:30 AM - 02:00 PM

How to go there

Location