Quick Facts About Zara Hair & Beauty
Zara Hair & Beauty place has several strengths based on the comments provided. Firstly, the staff is described as friendly, professional, and accommodating. They help customers choose the right colors for their hair and provide excellent service. This shows that the salon has knowledgeable and skilled staff who prioritize customer satisfaction.
The owner, Zara, is also highlighted as a kind and wonderful lady who goes the extra mile for her customers. This suggests that she is actively involved in managing the salon and takes a personal interest in ensuring that customers have a great experience. Her presence and dedication contribute to the positive atmosphere of the salon.
Customers express their trust and loyalty towards Zara Hair & Beauty, with some mentioning that they have been going there for years. This demonstrates that the salon has built a strong reputation and has developed long-term relationships with its customers. Repeat business and customer referrals indicate that the salon consistently delivers satisfactory services.
Another strength mentioned is the express service provided by the salon. One customer had to visit without an appointment and was still able to receive a quick hair makeover. This suggests that the salon is capable of accommodating last-minute requests and offers efficient services. The positive feedback regarding the express service shows that it is appreciated by customers.
Additionally, the salon receives praise for its threading services. Customers mention getting their eyebrows and face threaded, with one customer stating that the salon staff were the best and took extra care. This indicates that the salon's threading services are of high quality and cater to individual needs. The attention to detail and sensitivity shown to customers further contribute to the positive experience provided by the salon.
However, there are also some weaknesses mentioned in the comments. One customer encountered a hairdresser who was talking to other employees while cutting their hair. This shows a lack of professionalism and attention to the customer's needs. The customer also expressed that their hair was spoiled, indicating a subpar service in this instance.
Another customer witnessed an employee crying due to overtime, suggesting that the salon may have staffing or scheduling issues. This can create a negative atmosphere and impact the overall customer experience. Additionally, the customer advises others to avoid the salon, asserting that they had a negative experience and would not recommend it.
While the majority of the comments are positive, these negative experiences should not be ignored. The salon should address the issues of unprofessional behavior and lack of attention to ensure consistent service quality. Furthermore, staffing and scheduling concerns should be addressed to prevent employees from becoming overwhelmed or stressed.
In conclusion, Zara Hair & Beauty place has numerous strengths, including friendly and professional staff, an accommodating owner, long-term customer relationships, and efficient express services. The salon receives positive feedback for its threading services and the owner's polite and friendly demeanor. However, there are weaknesses highlighted such as unprofessional behavior by a hairdresser and staffing/scheduling issues. It is essential for the salon to address these weaknesses to maintain a high level of customer satisfaction and improve upon any areas of concern.
Best TL Reviews
I got my hair coloured and spa from. Zara and I absolutely loved the experience. The staff is pretty friendly and professional, helped me choose my colour and it turned out beautiful, definitely recommend 100%.
Always loved their service, come here every month to get my eyebrows threaded. The ladies are very polite and accommodating to your individual needs. Zara, the owner is a wonderful-kind lady who goes the extra mile for her customers.
10/10 would recommend!!
I have been going to Zara Hair and Beauty since I was 15 years old. I have always had a wonderful experience with all the employees. I refuse to go anywhere else as I trust the care and services they provide.
I have recommended a number of friends to go here and would happily encourage anyone else to go too.
It was an express service. Had to pop in at last minute without an appointment. But Angel and Afsana were amazing! Loved the quick hair make over! Thank you guys!! Totally worth it!
First and last time to this place. The main lady cut my hair and while doing that she was constantly talking with two other females. Absolutely no focus on the job she was doing. She not only spoiled my hair but was extremely unprofessional. While she was cutting my hair, I told her twice that I am getting worried with the way my hair is being cut really short. But she paid no attention to that. I should have looked at the reviews before going there. Ladies avoid this place if you can. The staff doing eyebrows of other customer started crying while I was there because she was made to do overtime. I would not recommend this place at all.
I got my eyebrows and upper lip waxed and the lady saw to it that she gave a perfect shape by threading at the end! Excellent service and the owner Zara was very polite and friendly! I would highly recommend it especially since it is just meant for ladies!
I go every month to get my eyebrows threaded and got my face threaded twice and because my skin is really sensative i told the lady to be extra careful, honestly she was the besttt!! She gave me time to wipe my tears (LOL) and kept asking if am ok, definately recommend this place
I had my permanent hair straightening omg now i am in love with my hair ???? The staff were very professional. Had a very great experience there. The owner of salon Zara aunti is very hamble and friendly. Whenever i go zara salon they always statisfied me with their service ????????
Place Pictures
Zara Hair & Beauty Info
Amenities
Health and safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
Payments
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Debit cards
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NFC mobile payments