Rhapsodiz

+44 1992 700544

74 High St, Waltham Cross EN8 7BU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rhapsodiz

Rhapsodiz Place has a number of strengths based on the comments provided. One of the main strengths is the quality and quantity of the food. Customers mentioned that the taste and spice of the dishes, such as the okra stew, were always on point. The food also consistently arrived steaming hot, which indicates that the kitchen pays attention to ensuring the food is served at the right temperature. In addition to the taste, the Afro-Caribbean food at Rhapsodiz Place is described as delicious, which suggests that the flavors are well-balanced and appealing to customers.

Another strength mentioned is the excellent customer service. Customers praised the waitstaff for their politeness and willingness to accommodate requests. This indicates that the staff is attentive to the needs of the customers and strives to provide a positive dining experience. Additionally, the customer service extends to the takeaway service, as one comment mentioned that the restaurant dealt with a missing item in a timely manner.

The atmosphere of Rhapsodiz Place is also highlighted as a strength. Customers enjoyed the cozy and romantic leather seating, which adds to the overall dining experience. The restaurant also plays beautiful Afrobeats and classic old school pop music, creating a pleasant ambiance. The presence of a large modern smart TV that shows premier European football and American NBA games is mentioned as an added bonus for sports enthusiasts.

The presentation of the food is mentioned as another strength. Customers appreciated the jaw-dropping presentation of the dishes, which suggests that the restaurant puts effort into making the food visually appealing. This attention to detail can enhance the overall dining experience and leave a lasting impression on customers.

In terms of weaknesses, there are a few areas that could be improved upon. One comment mentioned that the wait time for food was over an hour, which suggests that the restaurant may struggle with timely service during busy periods. Another customer mentioned that the bill sometimes contains errors, indicating potential issues with the accuracy of the billing system. Furthermore, the comment about the poor condition of the restaurant's toilet suggests that there may be cleanliness and maintenance issues that need to be addressed.

There were also a few negative comments about the restaurant. One customer mentioned that the food was not up to their taste, suggesting that the flavors may not appeal to everyone. Another comment criticized the restaurant staff for being rude and unprofessional. This highlights a potential issue with the quality of service and the need for better training and communication among the staff.

Lastly, one comment mentioned that the restaurant should improve its external appearance by keeping the shutter fully opened to make it look more welcoming and open for business.

In conclusion, Rhapsodiz Place has several strengths, including the quality and quantity of the food, excellent customer service, a pleasant atmosphere, and jaw-dropping food presentation. However, there are also areas that need improvement, such as reducing wait times, ensuring accurate billing, addressing cleanliness and maintenance issues, and improving professionalism and communication among the staff. By addressing these weaknesses, Rhapsodiz Place can enhance the overall dining experience and attract a wider range of customers.

Best TL Reviews

I've ordered from here several times and the quality and quantity of the food is perfect. I order the okra stew everytime, there's a variety of different meat- goat, tripe & cows foot etc but the taste and spice is always on point for me. The light soup spice is just enough to make your nose run lol so perfect!! Food always comes steaming hot! I've had fried yam with pepper sauce on another occasion and would definitely order it again. My new restaurant to order African food from when I can't be bothered to cook it myself.

Excellent customer service, delicious Afro-Carribean food served with jaw-dropping presentation in a cosy romantic leather seating restaurant. Large Modern Smart TV showing top premier European football and American NBA games and beautiful Afrobeats and classic old school pop music ???? are icing on the cake. Variety of alcoholic drinks and cocktails are available. I love Rhapsidiz ❤️

Visited this restaurant two weeks ago with a group of friends. It was a very lovely evening. The atmosphere was very nice and the DJ was fantastic. Food was good but check your bill especially if you are not paying as stuff is given to you as the poor waitresses sometimes gets mix up but they were very polite and nothing was too difficult to do. I will highly recommend this place esp. if you want to let your hair down and dance the night away.

Not your favourite place if you're not of African or Carribbean descent. Waited over an hour for the food and everything tasted... Muh

Not sure we'd go again. Toilet was really bad as you had to walk past it to get to restaurant. Also, should consider making it look like it's open rather than keeping shutter half closed

Absolutely adore this restaurant!

Their food is delicious and so lovely.

Their customer service is exquisite.

The music is great and brings a lovely touch to the restaurant. Sometimes there is a live band who play music.

This restaurant is a crowd pleaser and is a wonderful place for family celebrations.

On 2 occasions, my takeaway order was missing plantain. After waiting an hour for the food to be delivered, I then had to wait another hour and a half for the plantain to be delivered. After calling to let them know, they didn’t seem bothered. The food is tasty but not worth the hassle.

If there was a possibility to give 0 stars then I would. Restaurant staff are beyond rude and unprofessional. I stood in the shop for 10 minutes shouting hello and no one came only to find somebody sitting there making no headway to get up. I came out to collect at the requested time and the food was no where near ready. If I hadn’t paid online I would have walked out of the shop with how rude this girl was. Don’t waste your time ordering from these people.

Brilliant atmosphere, good service and exquisite food