Ocean Fish Bar

+44 1922 684124

London House, 57 High St, Pelsall, Walsall WS3 4LU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ocean Fish Bar

Ocean Fish Bar has received mostly positive reviews, with customers praising the food quality, portion sizes, and friendly staff. However, there are a few negative comments that mention issues with the food, such as greasy batter and flat fish. Additionally, there is a complaint about uncleanliness and finding hair in the food.

One of the strengths of Ocean Fish Bar is the excellent food quality. Multiple comments mention that the food is cooked perfectly and delicious. Customers appreciate the generous portions, with one commenter describing the fish size as "whale very big size". This is likely to be a positive factor that attracts customers seeking a substantial meal.

Another strength is the friendly and helpful staff. Multiple comments express gratitude towards the staff for their excellent service. Customers appreciate the kind and accommodating nature of the employees, which adds to the overall positive dining experience. This level of service can contribute to customer loyalty and positive word-of-mouth recommendations.

Prompt service is also highlighted as a strength by customers. The minimal wait times are appreciated by patrons who value efficiency. This quick service can cater to customers who need a fast meal, particularly for those who are on the go or making deliveries.

Cleanliness is an important factor for customers, and Ocean Fish Bar seems to have addressed this effectively. One comment mentions that the place looks clean, which can be reassuring for potential customers who prioritize hygiene. Cleanliness instills confidence in the establishment and enhances the overall dining experience.

However, there are a few weaknesses mentioned in the comments that Ocean Fish Bar should address. One common complaint is the quality of the batter. One customer describes it as greasy, and another mentions that the fish looks "ironed flat". These comments indicate that there may be inconsistencies in the cooking process or issues with the batter recipe. This weakness should be addressed to maintain customer satisfaction and uphold the reputation for excellent food quality.

Another weakness is the negative comment about finding hairs in the food. This represents a serious cleanliness issue that needs immediate attention. Ocean Fish Bar should ensure that proper hygiene practices are followed to prevent such incidents. Such lapses can tarnish the reputation of the establishment and lead to customer dissatisfaction and potential health risks.

Another criticism is the price point. One commenter mentions that Ocean Fish Bar is slightly pricier compared to other options in the area. While the portion size is appreciated, it might be worth considering a balance between price and quality to remain competitive and attract a wider customer base. Offering occasional promotions or meal deals could mitigate this concern.

In summary, Ocean Fish Bar has several strengths including excellent food quality, generous portion sizes, friendly staff, and prompt service. However, there are weaknesses that should be addressed, such as issues with the batter, finding hair in the food, and slightly higher prices compared to competitors. By addressing these weaknesses, Ocean Fish Bar can build on its strengths and improve overall customer satisfaction.

Best TL Reviews

No complaints for this place the food is excellent with generous portions

All food we had was cooked perfectly and staff were very friendly all round I'd give this place 5 star rating

Great service ????

The batter was so greasy and no fish the fish inside look like some one had ironed it flat very poor, chips were bery nice ,but when your paying £7.00 You expect an nice piece of chunky cod ,not an flat peice of fish

Nicest battered chips and fish I've ever tasted and the staff very nice people and very helpfull I highly recommend this place highly

Great food I often change the sat nav setting to make sure I can eat there whilst out on deliveries

Food is delicious no complaints the size of the fish or should I say whale very big size

Two pieces of large fish and chips for 15 pounds. Very tasty and very quick. I am satisfied :-)

It's just ok nothing to get excited about. It's fish and chips It's not the best by a long shot and it's not the worst by a long shot. Very average for the area. Plus points it looked clean and wait time was minimal. Slightly pricier than other chippies however the fish portion size was better.

Dirty horrible food hairs all over the food the man used bare hands picked hair off them put it back place needs shutting down