My Favourite Cafe

+44 20 7424 5982

310 Essex Rd, London N1 3AX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About My Favourite Cafe

Strengths:

1. Good food: Multiple comments mention that the food at My Favourite Cafe is lovely, fresh, and great in taste. The bacon baps/rolls specifically are highly recommended and considered the best by some customers. This indicates that the cafe has a strong menu and quality ingredients.

2. Reasonably priced: The cafe is praised for providing affordable breakfast options. This is a strength as it attracts customers who are looking for good food at a reasonable price. It implies that the cafe offers value for money.

3. Clean and tidy: Customers appreciate the cleanliness and tidiness of the cafe. This indicates that the management pays attention to hygiene and cleanliness standards, creating a pleasant and welcoming environment for customers.

4. Friendly staff: The staff at the cafe is described as friendly, providing good service and customer interactions. This is a positive aspect as it enhances the overall dining experience and makes customers feel welcome.

Weaknesses:

1. Incorrect order and cold food: One customer had a negative experience where their specific order requests were not fulfilled, and the food that did arrive was cold. This suggests a lack of attention to detail and quality control in the kitchen or during the delivery process. It indicates a weakness in the cafe's ability to consistently deliver accurate and hot food.

2. Unsatisfactory handling of complaints: The customer who received the incorrect order did not have a positive experience with the cafe's response. They felt that their complaint was not adequately addressed and were unhappy with the way the situation was handled. This reflects a weakness in customer service and problem resolution.

Overall, My Favourite Cafe seems to have several strengths that contribute to its positive reputation, including good food, reasonable prices, cleanliness, and friendly staff. However, there are weaknesses in terms of order accuracy, food temperature, and customer complaint handling. To improve, the cafe should focus on enhancing its quality control processes, ensuring accurate and hot food delivery, and implementing effective protocols for addressing customer complaints and resolving issues promptly.

Best TL Reviews

Good food, reasonably priced, clean and tidy, with friendly staff ???? ????

Great bacon baps / rolls. Highly recommend for an affordable breakfast. Proper “greasy spoon” in the best way. Good cappuccino too.

I really love this cafe. Food is lovely and fresh. Bacon rolls are just the best. Staff and service is very good. ????????

It's a shame that I have to select 1 star minimum here because this café doesn't deserve a rating at all.

Our order had some specific requests so we called the café after ordering online and spoke to the staff to confirm they understood our order. She read it back to us and all seemed fine.

1 out of 2 of our breakfast orders were not even included when the food arrived. On top of that the food that did arrive was cold. We had stated on the online order and on the phone that we want pots of sauce and instead we received small amounts of sauce squirted on the food.

The worst part was the handling of the situation when we called to explain what had happened with the missing breakfast. Instead of agreeing to send another order, we were told that they were too busy because their manager is absent. We were asked "what can I do?" by the staff.

Really bad experience and really ruined our bank holiday morning, avoid this place at all costs.

Friendly service, nice comfort food for a weekend breakfast. Would recommend

Nice breakfast served quickly and staff were great thank you

I love it here, great food, great service, amazing people. Cant wait for covid to end their food is the best. So fresh, i love the milkshake, nothing can beat this cafe. Food is perfection.

Amazing, absolutely amazing,2years ago I had an bacon and egg bap and it was the best I've ever had .I wanted to relive that memory by getting another today,and let's just say ,it was amazing.Nice customer service and a warmly feel to the restaurant.i would 100% recommend to go to it.And definitely get the egg and bacon Bap!!!!