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Ocean's 11 Fish & Chips

+44 1420 571166
Unit 2 Draymans Way, Alton GU34 1AU United Kingdom of Great Britain and Northern Ireland
Open Today: 11:00 AM - 09:30 PM

Quick Facts About Ocean's 11 Fish & Chips

Ocean's 11 Fish & Chips has received mostly positive feedback from customers. They have been praised for their friendly and welcoming staff, quick service, and delicious food. The strengths of Ocean's 11 Fish & Chips can be summarized as follows:
1. Excellent customer service: Multiple customers have mentioned the friendly welcome and attentive staff. This indicates that the staff at Ocean's 11 Fish & Chips are welcoming and provide good customer service.
2. Prompt service: Customers have reported that their orders were taken swiftly and that they did not have to wait long for their food. This suggests that Ocean's 11 Fish & Chips provides quick service to their customers.
3. Fresh and tasty food: Several customers have praised the quality of the food, particularly the haddock and chips. They have mentioned that the fish is fresh, the batter is crisp, and the chips are well-cooked. This indicates that Ocean's 11 Fish & Chips pays attention to the quality of their food and ensures that it is delicious.
4. Variety of menu options: Customers have mentioned that Ocean's 11 Fish & Chips offers more than just fish and chips. They have mentioned options like Pukka meat pies and different styles of chicken. This suggests that Ocean's 11 Fish & Chips provides a diverse menu to cater to various tastes and preferences.
5. Clean and pleasant surroundings: Some customers have commented on the cleanliness and brightness of the shop. This indicates that Ocean's 11 Fish & Chips maintains a clean and pleasant environment for their customers to dine in.
However, there are a few weaknesses that have been pointed out by customers:
1. Mistakes in orders: One customer mentioned that they received the wrong type of fish despite specifically requesting haddock. This suggests that there may be occasional errors in taking and fulfilling orders.
2. Location: One customer mentioned that the shop's location is not the nicest. This implies that the area where Ocean's 11 Fish & Chips is situated may not be aesthetically pleasing.
Despite these weaknesses, the strengths of Ocean's 11 Fish & Chips, such as their excellent customer service, prompt service, and delicious food, outweigh the weaknesses. Overall, based on the feedback received, Ocean's 11 Fish & Chips appears to be a popular and recommended place to enjoy fish and chips.


Best TL Reviews

Outstanding. Friendly welcome from all the people serving, particularly the owner who indulged my elderly Father 'showing off' by speaking the little bit of Greek he knows. Our order was taken swiftly, with a smile from the young gentleman at the till. A short wait and our piping hot Haddock and chips were ready. There is more on offer besides fish, four types of Pukka meat pies and various styles of chicken, (see picture of chicken menu). There is seating to eat in and the surroundings are pleasant. Our haddock was delicious, so fresh and had a lovely crisp batter. The chips were well cooked, chunky and crisp on the outside. My parents and I would highly recommend Oceans 11 and next time I visit from East Sussex, I'll be making sure we order from here again. Thank you ????
Ordered through Deliveroo - quick delivery and really warm food! Recommend the burger!
Fish and chip perfection,
Superbly cooked, you can taste its fresh.
Big portions, too, friendly attentive staff.
Clean and bright shop, absolutely top notch, ????
Great portion good fish. Always receive warm welcome by Marta. Nice to sit in too for the freshly cooked food.
Fantastic place with very nice food. Service and prices were great. Highly recommended!!!
Just been in to buy haddock and chips. Got home, I’ve been given Cod and a separate portion of large chips. Paid £12.30 and didn’t get what I asked for. I know the difference between cod and haddock because of the colour of the line in the fish. So disappointing as I made it clear I wanted Haddock.
The fish n chips and scampi are excellent, not greasy: 1st time I pick them chips from my husband's plate ! Staff is friendly. There's a toilet. Enough room to eat (at least when we were there). Not the nicest place due to the location but that's convenient and enough for me to eat safely with caring staff.
I’ve worked In front of this shop for years and it’s the first time I’ve actually had anything from them and I wish I went in sooner 10/10 food the chips the battered sausage absolutely tasty and chicken wings brilliant and the boneless chicken really good I recommend this place to anyone absolutely fantastic the service was very quick was waiting less then 3mins and food was nice and hot couldn’t ask for better service.

Place Pictures

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Ocean's 11 Fish & Chips Info

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Offerings
  • Kids' menu
  • Quick bite
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 11:00 AM - 09:30 PM
Tuesday 11:00 AM - 09:30 PM
Wednesday 11:00 AM - 09:30 PM
Thursday 11:00 AM - 09:30 PM
Friday 11:30 AM - 09:30 PM
Saturday 11:00 AM - 09:30 PM
Sunday Closed

How to go there

Location