Lale Restaurant

+44 20 8850 1462

66 Eltham High St, London SE9 1BT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Lale Restaurant

The comments provided about Lale Restaurant provide a mix of positive and negative feedback, allowing us to evaluate the strengths and weaknesses of the establishment. Overall, the strengths of Lale Restaurant include the quality of their doner kebabs, their use of fresh ingredients, and their friendly staff. However, there are some weaknesses related to the wait time for orders and the refusal of online orders.

One of the strongest points highlighted in the comments is the quality of the doner kebabs at Lale Restaurant. Multiple reviewers mention that their doner is one of the best in London and is made in-house daily. This emphasis on quality and freshness is a clear strength. In addition, the fact that they use only lamb and the right amount of seasoning adds to the positive perception of their doner kebabs.

The positive feedback is also extended to the service and staff at Lale Restaurant. Reviewers mention that the staff is lovely and that the service was good. This indicates that the customer experience at the restaurant is positive, creating a welcoming and enjoyable atmosphere for diners.

Another strength highlighted in the comments is the authentic and Cypriot style of the kebabs. The reference to this being one of the last places to sell truly authentic Cypriot style kebabs sets Lale Restaurant apart from other kebab shops in the area. This specialization and dedication to quality demonstrate their commitment to providing a unique and flavorful dining experience.

However, there are also weaknesses highlighted in the comments that should be addressed by Lale Restaurant. One of the main weaknesses is the issue of long wait times. One reviewer states that they had to wait for one hour for the main course, which was disappointing. While the food quality was praised, long wait times can deter potential customers and lead to dissatisfaction. Addressing this issue by improving their efficiency in delivering orders would be beneficial to the restaurant.

Another weakness mentioned is the refusal of online orders. A customer who had been in the hospital specifically mentioned that their online order was refused twice. This reflects poorly on the restaurant's responsiveness and customer service. To avoid disappointing customers and to maintain a positive reputation, Lale Restaurant should ensure that they are capable of accepting and fulfilling online orders consistently.

In conclusion, Lale Restaurant has several strengths, including the quality of their doner kebabs, their use of fresh ingredients, and their friendly staff. These positive aspects contribute to their reputation as one of the best kebab places in London. However, there are weaknesses related to long wait times for orders and the refusal of online orders. Addressing these weaknesses can lead to improved customer satisfaction and a stronger overall dining experience at Lale Restaurant.

Best TL Reviews

Been visiting this place for the last three years. Their doner is one of the best in London, made in house daily. They use only lamb , and the right amount of seasoning. Highly recommend! Also get their Adana with spicy sauce.

The food was really good. The service was also good. However, we had to wait for one hour for main course was a bit disappointed. We will go back next time through as the food was good.

Best kebabs in London full stop. Pity the restaurant is no longer open as that was a must visit on a monthly basis. People on here leaving one stars because their online orders are refused should note the shop was closed in August for holidays as says on their window and is now temporarily closed due to unforeseen circumstances also as says on their window. Looking forward to seeing you guys soon again! ⭐️⭐️⭐️⭐️⭐️

After coming out of a long hospital stay and stage 4 cancer I ordered from just eat twice on different days and both times you refused my order. Any ideas why as I really love and fancied your food whilst in hospital. So disappointed. From S newton

Easily the best doner Kebabs south of the river. This is one of the last places to sell truly authentic Cypriot style Kebabs. This place is not about quantity like other kebab shops; this place is ALL about the quality. Highly recommended.

Wonderful place to eat really staff are lovely too

Worth every penny, I challenge you to find a fresher or tastier kebab. As others have said, not too greasy, tonnes of flavour and prepared with obvious love. Be back in soon ⚡

Amazing and tasty meat. Best in London