The New Inn

+44 1757 291730

4 Gowthorpe, Selby YO8 4ET United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The New Inn

The New Inn is a popular pub with a number of strengths that make it an attractive choice for customers. Firstly, it is praised for its traditional and authentic feel, with one customer stating that it is "one of the last real pubs." This suggests that The New Inn has managed to maintain the qualities that people look for in a traditional pub experience, which can be a unique selling point in a market where many pubs have been modernized or commercialized.

Additionally, the bar staff at The New Inn seem to be highly regarded by customers. One comment states that the staff are friendly and welcoming, treating customers like old friends. This is a strength because good customer service can greatly enhance the overall pub experience and encourage patrons to return. Building personal relationships with customers can also foster a sense of loyalty and community, which can be important in developing a strong customer base.

Another positive aspect of The New Inn is its atmosphere. One customer mentions that it is a nice pub for a quiet pint while waiting for a bus. This suggests that the pub provides a relaxed and comfortable environment for customers to enjoy their drinks. This can be a strength because it caters to customers who are looking for a quiet and peaceful place to relax, which may be lacking in other pubs that are often busy and noisy.

The New Inn also receives praise for its staff, specifically mentioning one employee named Jade who is described as "lovely" and "a cracking laugh." This suggests that the pub has staff members who are not only efficient in their service but also friendly and personable. This can be a strength because customers often appreciate interactions with staff members who have a positive attitude and make their experience enjoyable. Having staff members who are seen as a "real asset" to the pub can also contribute to a positive reputation and encourage word-of-mouth recommendations.

Furthermore, one comment mentioned that The New Inn is a great venue for karaoke, both in the bar and in a club located at the back. This suggests that the pub offers entertainment options that can attract a diverse range of customers. Providing additional activities such as karaoke can be a strength because it enhances the overall pub experience and can attract a wider customer base.

However, despite its strengths, The New Inn also has some weaknesses that could potentially impact customer satisfaction. One comment mentions that the pub does not sell crisps, which can be seen as a drawback for some customers who may expect and enjoy the availability of snacks. While not a major issue, it is a minor inconvenience that some customers may notice.

Another comment criticizes the quality of the Carling beer, describing it as "absolutely awful." This negative feedback can be a potential weakness for the pub, as customers may have certain expectations for the quality of the drinks served. This particular comment also suggests that there may be concerns with the staff's knowledge or willingness to address customer concerns about the quality of their drinks. This lack of accountability can impact customer trust and satisfaction.

It is also worth noting that one comment highlights that the pub can get crowded. While this may suggest popularity and a bustling atmosphere, it can also be seen as a weakness for some customers who prefer a quieter and more spacious environment.

In conclusion, The New Inn has a number of strengths that contribute to its appeal as a pub. These strengths include its traditional and authentic feel, friendly and personable staff, a relaxed and comfortable atmosphere, as well as entertainment options such as karaoke. However, it is important to address the weaknesses, including the lack of snack options, concerns about the quality of certain drinks, and potential crowding.

Best TL Reviews

one of the last real pubs, with the bar staff to go with it. first time i have been in and got talking to the lady behind the bar like we were old friends, a real asset to the pub and we ended staying for a lot longer than intended. thanks

Nice pub for a quiet pint while waiting for a bus, but it's the only pub I've ever been in that doesn't sell crisps!

Jade was loverly and a cracking laugh with great service. Looking forward to going again

I work the door and its great place to relax and some times sing

Carling absolutely awful. Already asked about the Moretti and was told it was dubious,having tried a week or two previously I knew it was more than dubious. Asked the barmaid to check herself but she said she wasn't allowed,more like she knew how bad it was. Do yourselves a favour and bypass

It's ok can get a bit crowded tho

Busy town pub great karaoke venue

Good lovely weekend venue with karaoke in bar and club through the back. Good value, decent drinks and lovely staff.