Starbucks Coffee

+44 1494 670643

Maxwell Rd, Beaconsfield HP9 1QH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

The strengths of Starbucks Coffee place can be seen through positive comments such as "Nice enough lads working there. They were doing well" and "The barista named 'Ellie' did a great job with customer service." These comments highlight the presence of helpful and friendly staff members who provide good customer service. Additionally, the fact that the store is always busy can be seen as a strength, as it indicates that Starbucks is a popular and well-known brand. The availability of a wide range of menu options, including hot chocolate and food items, can also be seen as a strength.

However, Starbucks also has several weaknesses based on the comments provided. One major weakness is the inconsistency in the quality of service. Comments such as "The lady making the coffee skipped my order...she made me wait over 10 min when I was in front of all those other orders" and "I often get the opposite of what I asked for, unless I repeat myself several times at least!" highlight instances of poor service and mistakes made by the staff. This inconsistency can lead to frustration and dissatisfaction among customers.

Another weakness mentioned in the comments is the high prices of Starbucks products. The comment "Pricey these days. £4.60 hot chocolate" indicates that the cost of items at Starbucks can be expensive. This can be a deterrent for some customers, especially when there are alternative coffee shops or cafes that offer similar products at lower prices.

The cleanliness and condition of the store is also a weakness according to some comments. One comment states "Tabletops not cleared, dirty, and food bits everywhere too. No sign of anyone making an effort to clear or clean it all either." This suggests that the maintenance and cleanliness of the store is not up to standard. A clean and well-maintained environment is important for customers to feel comfortable and enjoy their experience at Starbucks.

Additionally, language barriers and staff attitudes are mentioned as weaknesses in the comments. One comment describes a staff member seeming uninterested and annoyed when dealing with a customer who spoke English as a second language, while another comment suggests that the staff members engage in inappropriate conversations instead of focusing on their work. These attitudes can create a negative atmosphere and contribute to poor customer experiences.

In terms of weaknesses specific to this particular location, comments highlight long queues and a lack of attention to customer orders. One comment mentions "long queues on a weekday" and another states "they made me wait for 20 min and then said they didn't have the ingredients for my cocktail." These comments suggest that this location may struggle with efficient customer service and inventory management.

In conclusion, while Starbucks has strengths such as friendly staff, a wide range of menu options, and popularity, it also faces weaknesses including inconsistent service, high prices, cleanliness issues, language barriers, and staff attitudes. These weaknesses can impact the overall customer experience and may need to be addressed by Starbucks management.

Best TL Reviews

I don’t like leaving bad reviews. This is the first 1 star I give ever and I wish I can select 0 stars for this location. The lady making the coffee skipped my order by like four or five orders… she made me wait over 10min when I was in front of all those other orders. My Uber had arrived and I had to leave without a drink, even though I ordered it with plenty of time in advance.

Coffee is Starbucks coffee… no nothing special to mention in that matter!

Definitely last visit I pay to this location.

Pricey these days. £4.60 hot chocolate. Of course I did select it from the menu so it was my choice. But the hot chocolate wasn't overly enjoyable. I'm sure the food was fine but that wasn't what I went for.

Nice enough lads working there. They were doing well.

Не дуже смачний напій, великі черги в будній день. Зовсім не уважний персонал, переплутали замовлення, потім сказали, що немає інгредієнтів для коктейлю. Це після 20 хв. очікування.

Діти люблять цей заклад, але виправдано це чи ні. Більше ні.

As usual the Starbucks Cafe area located within Sainsburys Beaconsfield, was in a state ! To say the least. Tabletops not cleared , dirty and food bits everywhere too. No sign of anyone making a effort to clear or clean all either. Even though there seems to be lots of staff behind serving counter ? Then the service is always bad too! I often get opposite of what I asked for , unless I repeat myself several times at least ! But it’s lack of concentration by female staff mostly , as they prefer to carry on with their lurid and detailed conversations of what they did the night before ! So it’s all really a bad experience attending this cafe at any time. But if it’s a relative of someone they serve who they know, has same foul mouthed disposition as them , then they seem to get better service. Zero points on all fronts for this dirty , bad staff attitude Starbucks cafe !!

Bought coffee at 7.30. Staff already closed off all the chairs. Fought my way to sugar etc. either you’re open or you’re not . Make up your mind

Just visited and came across a guy struggling to order. - English was clearly his second language and yet the cashier seemed uninterested and annoyed by him. After trying to express what he wanted she told him to read the writing on the sign - cantankerous much. I helped by merely communicating what he wanted and instead of saying cheers the woman gave me a deathly stare and I'm sure called me noisy. Ha! What a shame. Child. Hospitality isn't hospitable here. Coffee was good so thank you at least for that! But clearly someone needs to change professions as early mornings aren't her thing.

The barista named “Ellie” did a great job with customer service

Busy Busy Store

Seating is poor

Que today of over 15 people waiting for drinks …