MFC WATH - New Management My Fried Chicken

+44 1709 877577

95 Church St, Wath upon Dearne, Rotherham S63 6RR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About MFC WATH - New Management My Fried Chicken

MFC WATH - New Management My Fried Chicken place has both strengths and weaknesses based on the given comments.

Starting with the strengths, it is evident that some customers have had positive experiences with the food and delivery service. One customer mentioned that they have ordered from the place multiple times and cannot fault them. They appreciated the punctuality of the deliveries and praised the taste of the chicken Parmesan pizza and doner kebab. This suggests that the quality of some food items is satisfactory and can meet the expectations of certain customers.

Additionally, another customer complimented the previous management of the place, stating that they used to love the restaurant. This indicates that there may have been a period when the establishment provided a positive dining experience, and it is possible that the new management could work towards restoring that reputation.

Moving on to the weaknesses, several customers expressed dissatisfaction with the food quality, customer service, and delivery service of MFC WATH - New Management My Fried Chicken place. One customer described the pizza as being like "a slice of bread with ketchup and cheese on," suggesting that the taste and ingredients used may not meet their standards. Another customer complained about the chicken skin still having flour on it, indicating that the food may not be cooked properly.

Furthermore, there were numerous negative comments regarding the delivery service. Customers mentioned long waiting times, incorrect orders, and cold food upon arrival. One customer waited for more than 3 hours for their order and it arrived cold, while another had to wait over 2 hours and faced difficulties in canceling their order. These incidents indicate issues with the efficiency and organization of the delivery system, leading to customer frustration and dissatisfaction.

In addition, there were complaints about poor customer service. Customers reported instances of rude behavior from the staff, including hanging up the phone and arguing with customers. This reflects a lack of professionalism and customer-oriented approach from the restaurant management and staff.

Another issue raised by a customer was a discrepancy in pricing. The customer mentioned that the menu price did not match the amount they were charged and they faced difficulties in resolving the issue with the restaurant. This highlights a lack of transparency and communication regarding pricing changes, resulting in customer dissatisfaction and a feeling of being overcharged.

Overall, the strengths of MFC WATH - New Management My Fried Chicken place lie in positive experiences of some customers regarding taste and punctuality of their deliveries. However, the weaknesses are evident in issues such as poor food quality, long waiting times, cold deliveries, ineffective customer service, and discrepancies in pricing. The management of the restaurant should address these weaknesses and work towards improving the overall dining experience for customers.

Best TL Reviews

This place also known as the drip as that is what I will be doing on the toilet all night.

Absolutely shocking, pizza is like having a slice of bread with ketchup and cheese on. My partner brought it home, it was like a frozen pizza from Asda that needs to be cooked in oven.

Chicken skin still had flour on it as that wasn't cooked either.

Order wasn't correct and no refund offered, this has got to be part of a prank TV show surely.

£38 later and I just know that the 3 bits of food I did have will have me sat on the toilet all night.

Avoid at all costs

I ordered at 6:30PM and was told that it would be here within an hour. Rang up at 8PM and was told they only had one driver. I asked why they offered delivery if they only have one driver. Asked to cancel my order but he refused. Waited 20 more minutes. Decided to eat something else instead. Rang and asked for a refund. No apology. 2 hours later not heard from them or the driver but they took my money! Never ordering from here again. Do not order from here. You will not receive it.

Absolute joke, wrong order, very poor food and very poor customer service!!! I would never order from here again, which is a shame because I used to love this place!! Called up from the menu I had in the draw and I worked out the price and just over £10. I ordered and when it arrived was charged £18 instead. After questioning myself, I rang the takeaway to question them only to have the phone put down on me 3 times before I had an opportunity to fully explain why I wasn't happy. I did eventually say that the price didn't match the menu, they said it was new menu and prices had gone up. I told them that no menu was sent through to me with my meal and that £8 more than the expected price wasn't good enough!! They said they would drop me a new menu at which point I said I wanted my money returning too. But they never came back to my house.

The food was extremely poor and definitely not worth the disgusting £18 I was charged, plus the order was wrong.

This is the third time I’ve ordered from these guys and I cannot fault them. My food is always either early or on time. My favs are always chicken Parmesan pizza and the doner kebab which honestly taste amazing! Thank you guys!

What a joke! 3 hours waiting for our order! Then came cold!

We ordered food around 12:45 , the estimated waiting was 1:30-1:50. By time 2:30 came round we still hadn’t received order rang up the place and asked where food was they told us “ it is out on delivery”. Over 45 minutes later at 3:20 still no food had arrived. Called the shop 15 times an no answer to any of the calls! So set off to the shop to go find out what happened to my order as soon as I go to the shop at 3:45 it was delivered cold an not fit to eat!

Disappointed again with the service and quality of food,,, staff disinterested when called for answers, one star is generous! I'll be waiting till the 'bew management' moves on before I order from them again

More than 1.5 hour awaiting time for delivery. Cold food. £3 delivery charge for about 1mile distance (few mins away from restaurant) with Staff didnt told when I placed my order. When I asked delivery driver didnt knew nothing because he said he is Just delivery boy. Avoid this place.

First experience of ordering from this company 21.05.2021 and what a terrible experience, go elsewhere is my advise. Called the shop before I ordered online to ask if the burgers came with fries and was advised they did. Our food turns up we paid cash and suprise suprise no fries. Called the shop and was passed around three times, the man argued with me then cut me off/put the phone down. AVOID AVOID AVOID take your money elsewhere terrible service, money grabbers and run that's all they are!