Michael Chaus

+44 141 779 9338

100c Cumbernauld Rd, Muirhead, Chryston, Glasgow G69 9AB United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Michael Chaus

Michael Chau's place has several strengths that make it a popular choice among customers. Firstly, the portions are appreciated by customers, indicating that the restaurant offers generous servings of food. This is important because it ensures that customers feel satisfied and that they are getting value for their money.

Secondly, the taste of the food is praised by customers who mention that it is fine and has the right amount of salt and oil. This suggests that the restaurant has mastered the art of flavoring its dishes effectively, resulting in a satisfying dining experience for customers. The ability to balance flavors is a strength that sets Michael Chau's place apart from other Chinese restaurants.

Another strength of Michael Chau's place is its punctual delivery service. Customers have mentioned that their orders arrived on time, indicating that the restaurant values efficiency and strives to meet its promised delivery times. This is crucial in ensuring customer satisfaction, as prompt delivery means that customers can enjoy their meals at the desired time without any delays.

Additionally, the restaurant's ability to provide freebies, such as the salt and chilli box, is seen as a strength by customers. This gesture not only surprises and delights the customers but also incentivizes them to order from Michael Chau's place again in the future. Offering complimentary items creates a positive impression and builds customer loyalty.

Furthermore, customers have praised the friendly and chatty service provided by the staff at the restaurant. This highlights the importance of customer service and the staff's ability to create a welcoming and pleasant atmosphere. The staff's friendly demeanor adds to the overall positive dining experience and encourages customers to return.

The restaurant also has standout items on its menu, such as the Mongolian Beef, which customers have described as "out of this world." This indicates that Michael Chau's place offers unique and delicious dishes that are worth trying. Having standout menu items sets the restaurant apart from its competitors and attracts customers seeking a memorable dining experience.

Affordability is another strength of Michael Chau's place, as customers have commented positively on the prices of the food. This suggests that the restaurant offers competitive prices, making it an attractive option for customers seeking value for money.

Despite these strengths, Michael Chau's place does have a few weaknesses. One customer mentioned that the restaurant uses ketchup instead of tomato sauce, which can be misleading. This could be seen as deceptive advertising and may disappoint customers who were expecting a more authentic or traditional Chinese flavor.

Another weakness mentioned is the difficulty in contacting the restaurant due to busy phone lines. Customers have expressed frustration in not being able to place orders or get through to the restaurant to inquire about their deliveries. This highlights a potential issue with the restaurant's phone system and customer service, as customers should be able to easily reach the restaurant to place their orders.

Additionally, one customer mentioned that the delivery wait times can be as long as two hours. This is a significant downside as long wait times can lead to customer dissatisfaction and may deter potential customers from ordering from Michael Chau's place. While some customers may be willing to wait due to the quality of the food, others may find the wait times unacceptable.

Overall, Michael Chau's place has several strengths that contribute to its popularity, including generous portions, flavorful food, punctual delivery, freebies, friendly service, standout menu items, and affordable prices. However, the restaurant should address its weaknesses, such as the use of ketchup instead of tomato sauce, difficulty in contacting the restaurant, and long delivery wait times, in order to improve the overall customer experience and maintain its positive reputation.

Best TL Reviews

1. We are grateful for and appreciate the portions

2. The food tasted fine with the right amount of salt and oil.

3. The order came on time :)

4. A little misleading to say "tomato sauce" while it was ketchup..

Thank you for the great time still!

I love this Chinese and so does everyone else in my family, it's my son's favourite. Great food never had a bad meal

Really enjoyed our meal from here. Was a very large order for a family gathering and we even got a freebie (salt and chilli box - amazing!)

Really impressed with the food though.

Service was great too. The 2 people on the desk were really friendly and chatty.

Thank you.

Outstanding meals from this ‘takeaway’. The owner is passionate about cooking and I cannot recommend highly enough.

The “specials” are out of this world - especially the Mongolian Beef!

Easily our favourite takeout food. Worth the drive!

Great food and prices.

Food great only down side trying to get through on phone busy line

The food is amazing, especially the gravy! But the delivery wait is absolutely shocking. The time can be between an 2 hours. The ladies who work keep the phone off the hook so it is very difficult to contact to place an order. I have mention on a Facebook review and I didn’t get w reasonable answer and do not care to fix this issue on delivery :/ poorly

Best Chinese takeaway in the area hands down. Some comments mention the wait times and not being able to get through on phones. This is due to the high volume of orders coming in, they don’t take the phones off the line (it’s just everyone else ordering) and the 2 hour wait is worth it.