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Moda Affair

+44 1582 481007
11 New Bedford Rd., Luton LU1 1SA United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 06:30 PM

Quick Facts About Moda Affair

Moda Affair has several strengths that contribute to its positive reputation. Firstly, customers praise the salon for its exceptional customer service. The staff is described as incredibly friendly, approachable, and attentive. This creates a welcoming and relaxed atmosphere where customers feel comfortable and valued. Additionally, the staff is accommodating to customers' preferences and listens attentively to their needs, ensuring that their vision for their hair is understood and executed.
Another strength of Moda Affair is the expertise and skill of the stylists. Multiple comments mention the exceptional work done by Chloe, highlighting her talent in both color and cut. Customers rave about their hair and express satisfaction with the results. This indicates that the stylists at Moda Affair possess the necessary skills and knowledge to deliver excellent hair styling services.
The salon is also praised for its attention to detail and focus on the customer's overall experience. Comments mention the senior stylist's willingness to listen and the effort put into creating the desired outcome. The stylists take the time to understand the customer's vision and work collaboratively to achieve it. This personalized approach demonstrates a commitment to providing a positive and tailored experience for each customer.
Furthermore, the availability of additional services, such as coffee, adds to the overall experience at Moda Affair. This attention to detail creates a holistic experience that goes beyond just hair styling.
However, despite these strengths, there are a few weaknesses mentioned in one comment. One customer expressed disappointment with their haircut, stating that their hairline was pushed back, the shave was not clean, and the hair was not level. They had to fix their hair themselves and clean their face due to the leftover hair. This indicates a lack of attention to detail in this particular instance. The customer suggests that the salon should focus more on understanding the customer's desired style and recommend appropriate hairstyles rather than making mistakes.
In conclusion, Moda Affair is highly regarded for its exceptional customer service, friendly staff, and talented stylists. The salon creates a welcoming atmosphere where customers feel valued and their needs are listened to. The expertise and attention to detail exhibited by the staff contribute to positive experiences and satisfying results. However, there is room for improvement in terms of consistency and attention to detail, as indicated by one customer's negative experience. Nevertheless, the majority of comments reflect highly positive experiences at Moda Affair.


Best TL Reviews

I had the absolutely best experience in this salon! I was there for 6 hours getting my hair done (balayage, treatment, cut, styling) and it did not feel like 6 hours at all. The customer service from everyone there is excellent and the atmosphere is very relaxed and welcoming. Chloe did a phenomenal job with both colour and cut and was an overall joy to have as my stylist. I can't speak highly enough of her and her work and I will definitely be coming back!
P.S.: Great coffee too. :D
Best salon I’ve ever had my hair done in. The staff are incredibly friendly and I would highly recommend this place for hair styling. Special Thanks to chloe she got a professional experience and best service I ever had so far.
Amazing salon, I LOVED my hair. Thank you Chloe :) xxx
Amazing place and friendly staff. I have been getting my hair cut from Carly since 4 years and shes on point with the cut every single time !
Very approachable and friendly staff. I was very satisfied with my haircut and the service was great!
I had the haircut from senior stylist female. She was friendly and did listened to me, I had a great experience.
This experience was a perfect harmony - we shared our vision, we listened and we worked together to create Magic in my hair!!!
I went to Moda affair for the first time to get my long over due hair cut and to get something different done.
I had a vision in my head - however I wasn’t sure how it would suit me or how my vision would look like in reality. I expressed to Chloe - the star who did my hair that I wanted to get rid of 2021 and feel completely new and try something different. She listened to everything I wanted to do with my hair. She shared her thoughts and ideas too. She reassured me and talked me through every single step of the six hour long process. She was probably the most attentive hair stylist I’ve ever come across who portrayed so much attention to detail while doing every single strand of my hair.
I’ve never had bangs in my life before as I never knew how to style them or thought they wouldn’t suit me. However this time I was going for it and I wanted to get curtain bangs. I asked Chloe if she could show me how to style them if possible and how to maintain my hair. Without any hesitation and a lot of enthusiasm she responded “of-course I will show you how to style them and I’ll show you how to curl them and etc” - and she did.
I was really surprised with the whole Moda affair experience as everyone was so welcoming, warm and Chloe was always willing to listen to your ideas, sharing along her ideas and experience without any hesitation or judgement. I left the building feeling like a BRAND NEW WOMAN and finding my new favourite local & expert hair salon ????????‍♀️????????‍♀️????.
Had appointments for hair cut after ages came back to try out new style….
very upset with the hair cut had my hairline was pushed back and didn’t get clean shave left hair on my face and my hair wasn’t level… other then that was pleased with the hospitality and service that was given to me. Would just say he should focus on more on the hair and understand the customer recommend hair instead of making mistakes… I had to go home and fix my self and clean my face with the hair that was still left. I have to deal with my hair line to grow back also but other then that very nice gentleman.

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Moda Affair Info

Amenities

Health and safety
  • Appointment required
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 06:30 PM
Tuesday 09:00 AM - 06:30 PM
Wednesday Closed
Thursday 09:00 AM - 06:30 PM
Friday 09:00 AM - 08:30 PM
Saturday 08:30 AM - 06:30 PM
Sunday Closed

How to go there

Location