Momo's Express

+44 1902 424606

26 Market St, Wolverhampton WV1 3AG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Momo's Express

Momo's Express, according to the comments provided, has both strengths and weaknesses. The strengths of Momo's Express can be summarized as follows:

1. Delicious and Spicy Food: One customer mentions that they had a half chicken with rice and found it to be super and beautifully spicy. This suggests that the food at Momo's Express is flavorful and well spiced.

2. Large Portions: Another customer acknowledges that the portion sizes at Momo's Express are good. This indicates that customers can expect generous amounts of food when dining at this establishment.

3. Peri Peri Chicken: A customer comments that Momo's Express offers peri peri chicken like no other. This indicates that the restaurant has a unique and tasty version of this popular dish.

4. Excellent Customer Service: A customer recounts a positive experience where the owner of Momo's Express was concerned about their treatment at a nearby restaurant and promptly made them fresh grilled chicken, free fries, and drinks. This suggests that the staff at Momo's Express values their customers and goes above and beyond to ensure their satisfaction.

5. Affordable Prices: A customer mentions that the price at Momo's Express is reasonable. This indicates that the restaurant offers good value for money, with tasty food at affordable prices.

Now, onto the weaknesses of Momo's Express:

1. Order Delays and Cancelations: One customer mentions that their order through Uber Eats was delayed and ultimately canceled because of driver cancelations. They also state that the restaurant was unwilling to reprepare the order or allow them to pick it up themselves. This indicates a potential issue with the restaurant's ability to handle delivery orders and a lack of flexibility in resolving such issues.

2. Inconsistent Taste: Another customer comments that the taste at Momo's Express does not match other similar fast food outlets. This suggests that the quality and flavor of the food may not consistently meet customer expectations.

3. Poor Customer Service: One customer recounts an experience where they received rude and unprofessional treatment from a staff member at Momo's Express when their order was wrong. The staff member even hung up the phone on them. This indicates a lack of professionalism and poor customer service skills within the restaurant's staff.

4. Dry Chicken and Missing Order: Another customer mentions that they received dry chicken and that half their order was missing. This suggests a lack of attention to detail in food preparation and order fulfillment.

In conclusion, while Momo's Express has strengths such as delicious and spicy food, large portions, unique peri peri chicken, excellent customer service, and affordable prices, it also has weaknesses including order delays and cancelations, inconsistent taste, poor customer service, and issues with food quality and order accuracy. These weaknesses need to be addressed to ensure a consistently positive dining experience for all customers.

Best TL Reviews

Ich habe ein halbes Hähnchen mit Reis gegessen, super. Schön scharf. Da gehe ich noch öfters hin.

Order delayed due uber eat drivers cancelling. Spoke to Resturant who prepared the food and not willing to re prepare the order when food could be picked (have orders from them several times - no customer food will). Uber eats then canceled the order with charging full monies for the food. Contacted the restaurant who were unwilling to help in anyway. Not even willing for the order to be picked by myself. Utterly awful customer service! You have lost a long term customer! Ps last order was soggy and inedible due to Uber eat delays, hence the debacle.

Not a big fan, portion sizes are good but taste doesn't match other similar fast food outlets.

Their peri peri chicken is like no other!! After visiting No1 Pizza next door and blood dripped out of the chicken when I bit into it

i complained and walked out.

I went to MOMO's Express. Told him what happened to us and he was disgusted at the way we had been treated. He made us fresh grilled chicken, free fries and drinks and was genuinely concerned for how we had been treated and aggressively spoken to at No1 Pizza.

I will only use MOMO's in future. Great staff, great food and customer important to them. Thanks MOMO's ????

food is brilliant and the peri peri chips are so good definitely recommend this place!!!

New Momo's really yummy and tasty food ever I had . More quantity less price with good customer service. Every one needs to try,

Very nice food,clean and good place. price was reasonable???????? 4 starts????

Ordered through Uber Eats. My order was wrong. Called to get it sorted and person was rude and unprofessional and didn’t care about any level of customer service then cut the phone on me. Definitely not going there again and don’t recommend!! Burger was ok but chicken was dry and half my meal was missing.

Pepe’s is first class service and order is right.