Quick Facts About Monolos
Monolos place, as described by the comments, has a mix of strengths and weaknesses.
One of the strengths mentioned by multiple commenters is the play area for kids. It is described as nice, good, and fantastic, and is appreciated by families with children as it keeps them occupied while adults can socialize. Additionally, there is a separate eating area, which ensures that the noise and activity from the play area does not disturb the dining experience of other customers.
The staff at Monolos place is generally praised for being friendly and helpful. They are described as extremely friendly and the staff member who served a group of 8 people and 8 kids was particularly helpful. This positive impression of the staff contributes to a good customer experience.
In terms of the food, there are both positive and negative comments. One commenter states that the steak size was good and well-cooked, while another mentions that there are lots of choices and options on the burgers. The wings portion is also described as good and delicious. However, there are some negative comments as well. One commenter mentions that the peppercorn sauce was too salty and they couldn't enjoy it. Another complains about being given raw vegetables instead of steamed or boiled ones. There is also a mention of the food taking too long to get ready, which can be seen as a weakness in terms of service efficiency.
One of the weaknesses highlighted in the comments is the price of the food. One commenter states that the prices are high, specifically mentioning that a steak portion costs £12.99. This may be seen as a deterrent for some customers, especially if they are expecting budget prices with quality food, as mentioned by another commenter.
Another weakness mentioned in the comments is the state of the play area. The free games section is not actually free, as customers are charged £1 per go. Additionally, the play area is described as worn out, ripped, and really dirty. These negative aspects of the play area can contribute to a negative overall impression of the restaurant and may lead to a decrease in customer satisfaction.
Other weaknesses mentioned in the comments include the tatty menus, lack of wheelchair/pram accessible entrance, dysfunctional restroom locks, and overall poor maintenance of the establishment. These issues can contribute to a negative customer experience and may discourage potential customers from returning to the restaurant.
In terms of additional amenities, Monolos place offers parking at the rear and has a designated area for prayer, which is appreciated by some customers. However, there is also a mention of the music being too loud, which may be seen as a negative aspect by some.
In conclusion, Monolos place has several strengths, including a play area for kids, friendly staff, and positive comments about certain food items. However, there are also weaknesses, such as high prices, issues with the play area, poor maintenance, and lack of accessible entrance. These weaknesses can negatively impact the overall customer experience and may lead to a decrease in customer satisfaction.
Best TL Reviews
This time m not very impressed with the service n staff. Food took too long to get ready. My steaks with side orders all were packed in same box which was annoying as they all were mixed up by the time i reach home.
Steak size was good n well cooked. Peppercorn sauce was too much salty, couldn't enjoy that...
Instead of steamed/boiled vegetables i was given raw vegetables which was again a -ve side. Prices are high . £12.99 for each steak portion.
Wings portion was good as usual .v yummy. U get 7 wings for £4.30 (prices have gone up).
Parking at rear.
Play area was closed ,why , i don't know :)
We always preferred this place for budget prices with quality food but now i m expecting fewer trips to monolos. Sorry monolos... you r losing v regular customers :(
Food is spot on, lots of choices & options on the burgers.
What let's this place down is the "free games" section of the play area. It's not free as they charge you £1 a go. Also the play area is worn out & ripped. The play area is really dirty (see pics) this place needs a deep clean. Hopefully the management see this & make changes.
My favourite place to go for a steak. This place is loved by many of my family members and it’s a favourite of theirs too. The staff are extremely friendly and even though it has a play area for kids, I’ve never had a problem with that as it’s downstairs and there’s a separate eating area, too.
The beef steak is hit and miss in my opinion but the lamb steak is always spot on.
I never get asked how I like my steak but I just mention it myself and it gets cooked how I like it.
Great local venue for a meet up and catch up if you have kids as kids will remain occupied in the play area while you socialise. There were 8 of us and 8 kids the staff member who served us was very helpful. There is also a place to pray and parking at the back.
Nice food, good play area for the kids, we enjoyed it.
Tastless and overpriced food. Menus are tatty and there is no wheelchair/pram accessible entrance. Restrooms are a joke, locks don't work and the place is falling apart. Would never return.
Very nice place for kids and delicious food
Fantastic place to go with kids on a bad weather day. Stuff little bit unprofessional and music too loud but overall great place
Place Pictures
Monolos Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Accessibility
Offerings
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Halal food
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Kids' menu
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Late-night food
Dining options
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | Closed |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
Places
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