Quick Facts About Mr Chu China Palace
Mr Chu China Palace has received mixed reviews from customers, with a range of strengths and weaknesses identified. In order to analyze these comments and provide a comprehensive evaluation of the restaurant, strengths and weaknesses will be discussed in separate sections.
Strengths:
1. Stunning building: The restaurant is praised for its visually appealing building, indicating that it creates a positive first impression for customers.
2. Friendly staff: Multiple comments highlight the friendly nature of the staff members, suggesting that they provide good customer service.
3. Quick service: A customer mentions that the food arrived quickly, which is a positive aspect for those seeking efficient service.
4. Delicious food: Several customers appreciate the taste and quality of the food, with compliments given to its freshness and flavorful nature.
5. Excellent value for money: Despite some criticisms regarding prices, one customer is satisfied with the value provided by the restaurant, indicating that the prices are reasonable in their opinion.
Weaknesses:
1. Wait time: One customer mentions a 20-minute wait, which suggests that the restaurant may experience delays in service during busy periods.
2. Price of spring rolls: A customer expresses dissatisfaction with the price of spring rolls, implying that some menu items may be overpriced.
3. Quantity of food: Another customer mentions that a dish lacked meat, highlighting a potential inconsistency in portion sizes or ingredient distribution.
4. Payment options: A reviewer notes that the restaurant only accepted cash, which may inconvenience customers who prefer alternative payment methods.
5. Lack of atmosphere: A comment suggests that the restaurant's atmosphere has declined, indicating that it may not provide a vibrant or enjoyable dining environment.
6. Poor quality food: One customer describes the food as poor and overcooked, indicating a lack of consistency in food preparation.
7. Lack of certain menu items: A visitor mentions the absence of prawn crackers and draft ale, which can be disappointing for those expecting a full range of options.
8. Empty and cold environment: A customer reports that the restaurant was almost empty and cold, which may indicate a lack of popularity or issues with temperature regulation.
Based on the comments above, Mr Chu China Palace's strengths are highlighted by its stunning building, friendly staff, quick service, delicious food, and value for money. However, weaknesses such as wait times, pricing issues, inconsistent portion sizes, limited payment options, declining atmosphere, poor food quality, lack of menu items, and an empty, cold environment are also evident. These strengths and weaknesses should be taken into consideration when evaluating the overall dining experience at Mr Chu China Palace.
Best TL Reviews
Stunning building and friendly staff. We had a table of 7 who all ordered different dishes. To create a more cosy atmostphere they are now situated where Bar Jack's was to the right entrance but was great, clean tidy and suprisingly a nice feel.
The food came quickly, hot and tasted lovely, we all agreed to book again in the before Christmas and in the New Year.
One star taken off for the 20 min wait, one for the price of spring rolls. Another for quantity & with no meat at all. The two stars are for the friendliness of the staff.
Great food, lovely service. We went and had the banquet this evening and once again it was just perfect. Fresh, full of taste and the best Chinese food we have. Excellent value for money.
Food was brilliant, as always. So glad they are open again. The entertainment was also very good. Hope they can build up the clientele again and get that Mr Chu's atmosphere back!
Visited recently. What a disappointment. I suspect the place is on the edge of closure. They would only take cash. No draught ale, no prawn crackers. The place was almost empty, and very cold. The food was poor, and very expensive.
I wouldn't recommend this restaurant to anyone.
Avoid at all costs.!
Rude staff asking if she should clear $!! T from the table.
Told we ordered dishes we didn't order.
Over cooked prawns
Fish in chilli oil not in oil!
Mixed banquet was tasteless!
Waste of Money would not return
Food is brilliant. I can not understand why it's not busy ? The only complaint was it was quiet and cold 5 star food, tho
The food is excellent and the place is massive, prices are high and the portions size is not the biggest so I don’t think you get a value for money but I understand the pricing as they have to afford to keep this huge space running, we had to wait about 5 min to get somebody to allocate us a table as on the reception entrance there was nobody, when somebody finally arrived they were friendly and helpful, they don’t have a drinks menu so you cannot check the prices and the selection, they have a wine menu which is a bonus, overall the food was brilliant but if you’re on a budged then I will not recommend it.
Place Pictures
Mr Chu China Palace Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
How to go there
Location
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