Doorsteps Cafe

+44 1268 906064

3 Kibcaps, Lee Chapel, South, Basildon SS16 5SA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Doorsteps Cafe

Doorsteps Cafe has both strengths and weaknesses, based on the comments provided.

Starting with the strengths, one common theme mentioned is the friendly staff. Multiple comments highlight the friendliness and good service provided by the staff at Doorsteps Cafe. This is an important aspect for many customers, as it contributes to a pleasant dining experience and creates a welcoming atmosphere. Additionally, the staff were mentioned to be sanitizing the tables and menus, which demonstrates their attention to cleanliness and hygiene, especially during these times.

Another strength mentioned is the reasonable prices and good portions. Customers appreciate that the cafe offers affordable options and generous portion sizes for the price paid. This is particularly important for those who are looking for value for money and do not want to spend excessive amounts on a meal. The comments suggest that Doorsteps Cafe provides good portions without compromising on the affordability.

Moreover, the cleanliness of the cafe was highlighted as a strength. Customers mentioned that the cafe is spacious, bright, and clean. This is important for creating a comfortable and visually appealing environment for customers. A clean and well-maintained establishment contributes to the overall dining experience and can attract repeat customers.

Furthermore, the traditional and old-fashioned feel of the cafe was mentioned as a positive aspect. Some customers appreciate the classic and nostalgic ambiance that Doorsteps Cafe provides. This can attract customers who are seeking a unique and authentic dining experience.

On the other hand, there are several weaknesses that were picked up in the comments. One recurring issue is the inconsistency in prices and the lack of attention to customer preferences. Multiple comments mentioned that the prices vary each time, which can be frustrating for customers who expect consistency. Additionally, some customers mentioned that their orders were not prepared according to their specifications, indicating a lack of attention to detail and customer preferences. This can negatively impact the customer experience and result in dissatisfaction.

Another weakness raised is the quality of the food. Some customers mentioned that the food is average and not the best they have had. While the prices and portions may be reasonable, the quality of the ingredients and preparation may be lacking. Specifically, one comment mentioned that a sandwich was dry and lacked sufficient filling. This indicates that there may be inconsistencies in the preparation and execution of the menu items.

Additionally, there were concerns raised about the speed of service and communication within the cafe. One comment mentioned that there seemed to be staff members standing around and chatting, while orders were not being communicated effectively. This suggests a lack of efficiency and coordination within the cafe. Customers expect timely service and effective communication when dining out, so this can be a potential weakness for Doorsteps Cafe.

In conclusion, Doorsteps Cafe has several strengths including friendly staff, reasonable prices, generous portions, cleanliness, and a traditional ambiance. However, there are also weaknesses such as inconsistency in prices and order fulfillment, average food quality, and issues with service speed and communication. These weaknesses should be addressed in order to improve the overall dining experience and attract more satisfied customers.

Best TL Reviews

Different price every time but get same sandwich, always something

not right as they didn't listen to what I want. Sandwich very dry lacking on filling had 2bits of onion and 1 lettuce leaf and 3 tiny bits of chicken. Will not use again as I can make a better sandwich and probably for less money. Had breakfast last week cost £30 me and my children had eaten our full breakfast and my other daughter still hadn't got her tuna cheese melt sandwich. Seems like a lot of stuff

standing about doing nothing having a chat no one communicating with orders.

Excellent food good prices friendly staff very pleasant atmosphere highly recommend

The food is ok, not in best I've had. Reasonable prices and portions are good. The liver and bacon is the one to have????????

A good out-of the way cafe in traditional sense. Parking very close by for vans and cars.

A spacious, bright and clean cafe with a great choice of menu items, the portions are very generous for money and not dripping in fat. The staff were friendly, and it was good to see them sanitising the tables and menus as we left… Another place to add to our cafes to visit again list when we are next in the area.

Good old fashioned Cafe, nice and clean. Friendly staff, worth a visit.

Good food, good service, friendly staff fair prices

Popped in today for late breakfast

????????‍♂️excellent as usual highly reccomend