Quick Facts About The Health And Serenity Spa
The Health And Serenity Spa has several strengths based on the comments provided. One of the main strengths is the friendly and welcoming staff. Multiple customers mentioned feeling instantly welcome and comfortable, which is important for creating a positive spa experience. The staff is also described as professional and skilled, indicating that they are knowledgeable in their respective treatments.
Another strength of the spa is the range of treatments offered. Customers mentioned enjoying facials, massages, foot reflexology, and nail services. This variety allows customers to choose a treatment that suits their preferences and needs. Additionally, the spa offers both quick and longer treatments, accommodating customers with different time constraints.
The spa's ability to create a relaxing atmosphere is also a strength. Customers mentioned feeling relaxed and pampered during their treatments. One customer specifically mentioned the gold facial as being extremely relaxing and expressed a desire to continue the treatment for longer. Creating a serene environment is crucial for a spa experience, and it seems that The Health And Serenity Spa succeeds in this aspect.
According to the comments, the quality of products used at the spa is another strength. One customer with sensitive skin mentioned not experiencing any breakouts after the facial, indicating that the products used are suitable for sensitive skin types. This demonstrates that the spa prioritizes using good quality products that are gentle on the skin.
Additionally, the spa's efforts to ensure a COVID-safe environment are praised by customers. The staff takes extra precautions to create a safe and hygienic space, including temperature checks and sanitizing protocols. This attention to safety is important in the current climate and provides reassurance to customers.
The spa's affordability is also mentioned as a strength. Customers described the treatments as reasonably priced, indicating that the spa offers good value for money. Affordable pricing can attract more customers and encourage them to return for future treatments.
While there are several strengths identified in the comments, there are also a couple of weaknesses to consider. One weakness mentioned is the length of the facial. One customer felt that the facial was too quick, lasting only 10 minutes. Although the customer acknowledged that the products used were good, it may be beneficial for the spa to offer longer facial options for customers seeking a more extensive treatment.
Another weakness mentioned indirectly is the issue of parking. One customer mentioned that the spa offers free parking, but they were not aware of this and ended up paying for parking elsewhere. This indicates that the spa may need to improve its communication regarding parking arrangements to avoid confusion and unnecessary expenses for customers.
In conclusion, The Health And Serenity Spa has several strengths based on the provided comments. The friendly and professional staff, range of treatments, relaxing atmosphere, use of good quality products, COVID-safe measures, and affordable prices are all highlights. However, the spa may need to address the length of certain treatments and improve communication regarding parking to enhance the overall customer experience.
Best TL Reviews
This place is amazing! I bought a treatment for my friend and I for her birthday. They offered us a room to be treated together.
I can't recommend the girls who treated us and the gold facial enough! It was so relaxing I loved every second. At 50 minutes long it was a good length of time but I could have let her carry on all day!! 5 stars aren't enough. So so good! Many thanks! Xxxx
I visited the spa today for the first time and had a fabulous facial and back massage. I highly recommend both. The girls are so lovely and friendly and they are very skilled beauticians. I will definitely go back.
It was my birthday and I had booked in to have my makeup done. From the moment I walked in I was made to feel special with the staff greeting me with a smile and birthday wishes. I loved my makeup and received lots of compliments from family members and friends. I would highly recommend if you would like the star treatment you book with Health and Serenity Spa.
I took full body massage and a quick facial and my husband took foot reflexology .
It was for my big birthday. I loved the massage. Thank you so much Emily for great service. Facial was a very quick 10min one so if you want a proper facial may be take the facials which are not the primary ones but least to say generally I have a very sensitive skin and breakout very quickly which thankfully I didn't hence can say products used are good ones!
I would go back for massage. Husband also liked the reflexology. For all ppl who r new to this place they do have free parking so kindly use that. We didn't know and paid for it in other place. Hope that helps everyone ????
The staff are very friendly and professional and made me feel instantly welcome. The extra efforts taken for a covid-safe environment are clear and I felt I was in good hands. The massage was wonderfully relaxing, and the range of treatments are reasonably priced. I will definitely be returning in the New Year!
My nails are lovely, Rachel took great care with them, helped me choose a colour and gave me advice on maintaining the Gel polish between appointments. We had a nice chat too, like all the girls there she was chatty,friendly And helpful. I ❤️ health &Serenity.
Charlie.
First time having a treatment here, was very welcoming and friendly. Door was locked due to covid but was opened and welcomed in straight away, sanitised and temp checked. Felt at ease very easy, natural flowing conversation. Very happy with my feet they feel amazing again. Thank you
Always a worry thinking if a masseuse can get deep into the muscle to ease the tension and knots. Thankfully there was no worry. Was put at ease right away with great communication, which is a must to help me relax. The massage itself was great. Felt light headed getting up, but in a good way. Would definitely recommend
The Health And Serenity Spa Info
Amenities
Health and safety
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Appointment required
Accessibility
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places