Sam's Fish Bar Marsden Drive

+44 1724 856047

37 Marsden Dr, Scunthorpe DN15 8AL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sam's Fish Bar Marsden Drive

Sam's Fish Bar on Marsden Drive has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one of the key strengths highlighted by multiple customers is the friendliness of the staff. They have been described as really friendly, which creates a positive and welcoming atmosphere for customers. This is essential for a restaurant as it enhances the overall dining experience and encourages repeat visits.

Another strength mentioned by customers is the taste of the fish batter. Customers have stated that the batter is tasty and has beautiful fresh white fish flakes. This highlights the quality of the food at Sam's Fish Bar and indicates that they take pride in their cooking.

Furthermore, the minimal waiting time even on a busy Friday evening is a strength of the restaurant. This is appealing to customers as they do not have to wait long for their food, which is especially important during peak times when restaurants tend to be busy. Quick service helps create customer satisfaction and allows for a smooth dining experience.

Additionally, convenient parking outside the restaurant is mentioned as a bonus. Easy access to parking makes it more convenient for customers to visit the establishment, especially if they need to carry their food or have limited mobility.

Moving on to the weaknesses, one of the main weaknesses highlighted is a decline in portion size and quality. One customer stated that the portion size of fish and chips was one of the worst they had experienced, with the fish being overcooked and mostly batter. Another customer mentioned that the chips were congealed. These negative experiences suggest a lack of consistency in the portion sizes and quality of the food at Sam's Fish Bar.

Another weakness pointed out by a customer is the sullen and unwelcoming staff. This is in direct contrast to the positive remarks about friendly staff made by other customers. Inconsistent behavior from the staff can negatively impact the overall dining experience and may deter customers from returning.

Furthermore, one customer mentioned that the mushy peas were watery. While this may seem like a minor issue, it highlights a lack of attention to detail in the preparation of the side dishes. Consistently providing high-quality side dishes is crucial for customer satisfaction and can make or break their perception of the overall meal.

Lastly, one customer complained about the poor service, impolite staff, and expensive prices. This negative experience highlights a lack of consistency in customer service and suggests that customer satisfaction is not prioritized. High prices combined with poor service can lead to customer dissatisfaction and deter them from returning.

In conclusion, Sam's Fish Bar on Marsden Drive has several strengths including friendly staff, tasty fish batter, minimal waiting time, and convenient parking. However, there are also weaknesses including inconsistent portion sizes and quality, sullen staff, watery mushy peas, and poor customer service. Addressing these weaknesses is crucial for improving the overall dining experience and ensuring customer satisfaction.

Best TL Reviews

Really friendly staff. Fish batter was soooooo tastywith beautiful fresh white fish flakes

Hardly any waiting time even on busy a Friday evening but if you want a large fish remember to tell them as you go in as it's cooked to order. A little jewel of a shop.

First visit for a year, used to be good value. Usual order is small cod and chips and was a good size portion in past visits, however this time it was one of the worst portion of fish and chips I have had. Fish was overcooked and was mostly batter and the chips went onto my plate in a congealed lump. This was at 6pm on a Saturday and we were the only customers at the time. Staff on duty was sullen; no sunny welcome. Safe to say, this has put me off buying from here again.

Nice chippy , very good for the prices

Small Fish and Chips portion is well worth it.

Only reason I didn’t give it 5 stars was the mushy peas were a bit watery. Sorry guys less water more mushy peas please ????

Some of the best fish and chips, I've had and at a great price too.

Parking outside is a bonus.

Called on Thursday about four thirty unlike a lot of chippies they didn't have a lot of fish or sausages etc in the top hot compartment I ordered 2 fish and chips specials at £3.60 the fish was cooked to order. The quality and size of the portion exalant staff exalant. If you have not tried Sam, s I suggest you do you will not be disappointed..

Best in a long time!

I grew up in Grimsby so consider myself somewhat of a Fish and Chips conniseur and the meal I just got from here was as good as it gets. All fish is cooked to order! Lovely light and crispy batter. Fresh chips, friendly staff.

Top marks. See my image for the quality!

Very nice, large portions, cooked on the spot,

Would use this fish N Chips again, no problem

Yesterdays fish n chips.

Service was poor,not polite,rude with there miserable faces.no greeting

Prices are expensive due to our food on a tray so portion size not adequate.

Food was poor with pure grease that left our mouths tacky.

Batter on the fish was not suitable, oil needs changing.

Overall WE wont be back again!