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Riverside Chinese Restaurant

+44 28 8225 1331
18 Sedan Ave, Omagh BT79 7AQ United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 10:30 PM

Quick Facts About Riverside Chinese Restaurant

Riverside Chinese Restaurant has received a mix of positive and negative comments that shed light on its strengths and weaknesses. In analyzing these comments, it is clear that the restaurant has some areas that can be improved upon, while also showcasing some positive qualities. The strengths and weaknesses can be summarized as follows:
Strengths: 1. Excellent service: The young girl mentioned in one of the comments received high praise for her helpfulness and friendly personality. Good service can greatly enhance the dining experience and contribute to positive reviews and repeat business.
2. Authentic and flavorful dishes: Despite some negative reviews, there were also comments praising the taste and quality of certain dishes. The Singapore noodles, wonton soup, beef and black bean sauce, and boiled rice were specifically mentioned as delicious and cooked perfectly.
3. Good value for money: One comment highlighted that the price of the meal was reflected in the quality of the food. This suggests that the restaurant offers a reasonable pricing structure, giving customers good value for their money.
4. Positive previous experiences: Several comments mentioned that the restaurant used to be excellent but seemed to have experienced a decline in standards. This indicates that the restaurant has had success in the past, suggesting that it has the potential to regain its former reputation.
Weaknesses: 1. Poor behavior from the owner: One customer reported witnessing the owner shouting at a staff member, which reflects negatively on the restaurant's management and can create an uncomfortable atmosphere for both employees and diners.
2. Quality of food: Several comments criticized the quality and taste of the food. Phrases such as "straight out of Chernobyl" and "tastes like shi" suggest that the food was unappetizing and lacking in flavor. It is essential for the restaurant to address these concerns as food quality is one of the most critical factors in attracting and retaining customers.
3. Inconsistent standards: Some comments mentioned a decline in standards in both the food and atmosphere of the restaurant. Consistency is crucial in maintaining customer satisfaction, and any noticeable drop in standards can affect the overall dining experience.
4. Lack of authenticity: One reviewer mentioned that the restaurant had nothing authentic in its serving or overall atmosphere. This could be a potential weakness, as customers who seek an authentic Chinese dining experience might be disappointed if the restaurant fails to deliver on this expectation.
5. Additional charges: One customer complained about being charged an extra 50p for a takeaway box, which they considered excessive. While charging for takeaway containers is not uncommon, it is essential for the restaurant to communicate this charge to customers in advance and ensure that the amount charged is reasonable and clearly explained.
In conclusion, Riverside Chinese Restaurant has both strengths and weaknesses based on customer comments. The restaurant has received praise for its service, authentic dishes, good value for money, and past positive experiences. However, there are concerns regarding the owner's behavior, inconsistent food quality, declining standards, lack of authenticity, and additional charges. By addressing these weaknesses and building upon its strengths, the restaurant has the potential to improve its overall reputation and customer satisfaction.


Best TL Reviews

Absolutely disgusting behaviour from the owner, he shouted at some poor girl for just doing her job absolute melt. Food was straight out of of Chernobyl, I actually felt as if I was going to die of radiation poisoning. Dorty tip of a "restaurant"
Restaurant like a cafe, too bright, no candles on table, handed cutlery, not set, ordered egg fried rice, came pilau, food ok, not great, bland, nothing special for a Saturday night treat. Nothing authentic in serving or restaurant . Used to be excellent, standards dropped in food and atmosphere.
Food was ok ask for a takeaway box and was charged 50p for it so think that was a bit much so because of that not be back think they got plenty for food on bill
Vegetable chow mein was very watery and flavourless. I would not recommend and I will not be back.
First time in Ireland, came across this Restaurant and ordered a takeaway.
I ordered a Singapore noodles, wonton soup, boiled rice and beef and black bean sauce.
Wonton soup was refreshing, you can taste the prawns with a bouncy/crunch in every bite.
Singapore noodles were very tasty, plenty of spice with nice flavour.
The beef was lovely and soft cooked perfectly with enough chilli, fragrant black bean aroma.
The boiled rice was also cooked perfectly, individual grains of rice just enough stickiness and pleasant rice aroma.
Highly recommended this restaurant, it is definitely not your average chinese takeaway, price of meal is reflected in the quality. Would happily return for another meal.
Food tastes like shi and the boss of the restaurant was very rude
Take away very busy. Enjoyed it.
The young girl who served us was amazing. As I requested GF she definitely made my experience most enjoyable and she was so helpful in making sure food was suitable for me. Also her personality just shone through.

Riverside Chinese Restaurant Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Late-night food
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 02:00 AM - 10:00 PM
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 10:00 PM
Friday 02:00 AM - 10:30 PM
Saturday 02:00 AM - 10:30 PM
Sunday 02:00 AM - 10:30 PM

How to go there

Location