Quick Facts About Chilli Tortilla
Chilli Tortilla is a Mexican restaurant located in Altrincham. Based on the comments provided, it is evident that the restaurant has several strengths that contribute to its positive customer experience.
One of the main strengths highlighted by customers is the friendly and welcoming staff. Multiple comments mention the lovely and sweet nature of the staff, highlighting their friendliness and patience. This indicates that the restaurant has trained its staff well in providing excellent customer service. The presence of smiling and friendly people enhances the overall atmosphere of the restaurant and makes customers feel comfortable and valued.
Another strength mentioned by customers is the quality and taste of the food. Customers express their satisfaction with the flavors and describe the food as amazing and delicious. The portion sizes are also noted to be substantial, offering good value for money. The positive feedback on the food quality suggests that Chilli Tortilla focuses on delivering authentic and tasty Mexican cuisine.
Some customers appreciate the decor and atmosphere of the restaurant. The Mexican theme is mentioned, with comments highlighting the cool music and the ability of the restaurant to transport customers to a different place. This indicates that Chilli Tortilla has put effort into creating a lively and vibrant ambiance that complements the cuisine. Such attention to detail can contribute to an enjoyable dining experience for customers.
Additionally, the variety of options and choices available is mentioned as a positive aspect of the restaurant. Customers appreciate the range of meat and filling choices, ensuring that everyone can find something to their liking. This suggests that Chilli Tortilla caters to different dietary preferences and provides customers with a diverse menu selection.
While the majority of the comments reflect positively on Chilli Tortilla, one negative comment stands out. The customer accuses the owner of being impolite and rude, specifically towards the staff and delivery drivers. This negative feedback raises concerns about the management's behavior and its impact on the working environment.
In terms of weaknesses, only one comment suggests that the restaurant should improve its vegetarian options. The customer mentions that there was only one vegetarian option available, mainly consisting of corn. This feedback indicates that Chilli Tortilla could benefit from expanding its vegetarian menu to cater to a wider range of dietary preferences.
In conclusion, Chilli Tortilla is an establishment with several strengths that contribute to its positive customer experience. The friendly and welcoming staff, delicious food, vibrant atmosphere, and variety of options are highlighted by customers as positive aspects of the restaurant. However, the negative comment regarding the owner's behavior towards staff and delivery drivers raises concerns about the management's professionalism. Additionally, the suggestion to improve the vegetarian options indicates an area for potential growth. Overall, Chilli Tortilla seems to have a strong foundation in providing a positive dining experience, but attention should be given to addressing the reported issues.
Best TL Reviews
Te Amo Chilli Tortilla!! Such lovely staff so sweet and friendly. The food was amazing, so tasty and such huge portions so really good value for money!! Will definitely be back again soon ❤️
This regular burrito was £8.5, the portion was unexpectedly big! It was double of the pictures below, the picture is half a burrito bc I asked for them to cut it
The service and atmosphere is very good
Perfect! Great food and very friendly people, smiling all round and very patient. I like the decor and the whole atmosphere too. Had the chicken tacos, tortilla chips and the churros, and everything was delicious. The only thing they can improve is having more vegetarian options. The only one available was mainly corn. Would love to go again! Update: I went again once it opened post-lockdown and still loved it, this is my favourite Mexican spot now :)
A very well and authentic Mexican restaurant, I try and go once a week at least.
Great food with loads of different options and a friendly family running the business.
I highly recommend it to anyone.
Highly recommend this burrito ???? place! We really enjoyed our burritos here, and it's not often that you find such a friendly and warm local run business that makes food THIS delicious!
Amazing food, so tasty! Nice and friendly staff. All family members enjoyed their burritos. Various choices of meat and fillings mean there was something for everyone. There's not a lot of tables for eat-in, but we got lucky for a family of five.
Amazing food, lovely place, cool music, really transport you to a different place, really nice customer service, probably the best food in all the Altrincham area.
I am been served by so many take aways and restaraunts in Altrincham and sale in last 1 year.I definetly say the owner is the most impolite and rude guy in last year I see.She pretends nice to customers and look down at staff works there and drivers,picked up orders from there.please stop shoping from her to teach her,she must behave fairly to people work hard to surrive.Absolutely disgusting behaviour.shameful.
Chilli Tortilla Info
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Monday | Closed |
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Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
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