Perfect Cafe

+44 1322 335741

1HW, 23 Mill Rd, Erith DA8 1HW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Perfect Cafe

Perfect Cafe has several strengths that are highlighted in the comments. Firstly, the cafe consistently provides good service and breakfast options, which demonstrates their commitment to customer satisfaction. The staff are friendly and attentive, creating a welcoming atmosphere for customers. Additionally, the coffee served at Perfect Cafe is highly regarded by customers, indicating that they prioritize quality beverages.

Another strength of Perfect Cafe is the flexibility they offer in their menu. Customers have mentioned that the cafe is willing to accommodate special requests or modifications to dishes, such as adding or omitting ingredients. This level of customization shows that Perfect Cafe values their customers' preferences and strives to meet their individual needs.

The comment praising the cafe's value for money is also a strength. Customers have mentioned that they received generous portions of food at an affordable price. This demonstrates that Perfect Cafe provides good value for their customers, making it an appealing option for those looking for a filling and reasonably priced meal.

Cleanliness is another strength of Perfect Cafe. Multiple comments mention that the cafe is well-maintained and clean. This is essential for creating a pleasant dining environment and reassuring customers about the hygiene standards of the establishment.

Regarding weaknesses, one comment highlights a negative experience with food delivery. The customer received their order late, resulting in cold and wet food. The portion sizes were also criticized as being small, and the quality of the food was subpar, with burned bacon and sausage and undercooked pancakes. This negative feedback suggests that Perfect Cafe needs to improve their delivery service and ensure that food is properly packaged and delivered in a timely manner to maintain customer satisfaction.

Another comment suggests that the standard of the food at Perfect Cafe has dropped compared to pre-COVID times. This indicates that there may have been changes in management or the kitchen staff that have affected the quality of the food. This weakness should be addressed by conducting quality control measures and ensuring consistency in food preparation and taste.

While most comments praise the staff at Perfect Cafe, one negative comment points out the unprofessional attitude of a staff member over the phone. The employee was reported to be laughing and dismissive of the customer's complaint. This highlights a weakness in customer service and professionalism, which is crucial for maintaining a positive reputation and retaining customers. Staff training and monitoring should be implemented to address this issue.

Lastly, a comment mentions that the cafe can become loud when it is full. While this may not be a significant weakness, it is something to consider as it might affect the overall dining experience for some customers who prefer a quieter atmosphere.

In conclusion, Perfect Cafe has notable strengths such as good service, friendly staff, nice coffee, flexibility in menu options, excellent value for money, and a clean establishment. However, there are areas that need improvement, including food delivery, consistency of food quality, customer service professionalism, and managing noise levels during peak times. By addressing these weaknesses, Perfect Cafe can enhance the overall customer experience and maintain a positive reputation in the industry.

Best TL Reviews

Always a good service and breakfast! Friendly staff, coffee is nice. Have tried the American breakfast, which is also nice. They're happy to change things up if you didn't want something or to add something. Food is always fresh.

Excellent value. Went for a breakfast and had tons off food for 8 quid.. Good quality and very clean.

Would definitely visit again.

Where should I start? Ordered on Uber easts, received my food after 1 hour and a half. Everything was wet and cold because of condensation. The food was kept in the car and drove around the neighborhood until it was my turn to receive my order because instead of letting the uber drivers come collect they deliver by themselves. Portions were ridiculous small, it looked like leftovers. The scrambled egg portion size was like a table spoon, no more. Burned bacon and sausage, undercooked American pancakes without any topping. Not a single tissue or cutlery.... Its ridiculous. Its like they wanted to deliver poor service otherwise i cant imagine how you can fail this bad. I called them a total of 4 times and every time they told me '2 minutes", "2 minutes" when in fact my food was probably in the boot of the car going around the neighborhood (Oh, also, the delivery driver had no thermal bag). After i received the food i called them again and the guy that answered told me he will cancel the order and refund me but he said it in a laughing way so i was 100% that will never happen. And it didn't. So if you want to ruin your morning and pay more than any dinner charges for half a portion, poorly cooked and packed be my guest. It took them 1 hour and half to deliver even though i live 4 minutes from their shop. And the attitude of the person on the phone was absolutely ridiculous. He was laughing, he didn't care at all about what happened. Ill never order again from these guys. They have absolutely no idea how to run a bussines, how to cook, how to deliver and how to treat the customers.

It used to be a very good place to eat but unfortunately the standard has dropped somewhat compared to pre covid.

The food it’s terrible just ordered off Uber eats , it was all soggy and it was so over cooked !

Great service, good selection of food on offer. Had the all day breakfast. Arrived quickly, cooked perfectly. Good sized portions and really good coffee and toast or bread included as part of the breakfast. Will definitely be going again.

Fantastic friendly local café. Great menu with all the classics of a British cafe with dishes from all around the world !

Great coffee and the bacon sandwiches ate superb. Best in the area by far

It's always a pleasure to come and have meals here, they have a wide range of set breakfasts and meals. The staff are always attentive, give you time to order, will do your drink 1st before your food.

The staff remember you if you come regularly.

The cafe is clean, bright well maintained, food is cooked to order staff are AMAZING.

Can get loud when the cafe is full.

Over all I love eating here. ????