New Ferry Fish bar

+44 151 271 2783

77 New Ferry Rd, New Ferry, Birkenhead, Wirral CH62 1BH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New Ferry Fish bar

New Ferry Fish bar has received both positive and negative feedback from customers, which provides insights into its strengths and weaknesses. It is crucial to consider these comments to get a comprehensive understanding of the place.

Starting with the strengths, multiple comments highlight the great food at New Ferry Fish bar. Customers mention the food being "absolutely gorgeous" and "amazing." These positive reviews indicate that the taste and quality of the food are highly regarded and are likely to be one of the strengths of the establishment.

Additionally, several comments praise the helpfulness of the staff at New Ferry Fish bar. Customers appreciate the friendly and efficient service they receive, describing the staff as "very helpful" and "friendly helpful." This positive feedback suggests that the customer service is a strength of the place and contributes to a positive dining experience.

Another strength mentioned by a customer is the provision of a dip with the sesame prawn toast. This attention to detail and going the extra mile to enhance the dining experience can be seen as a strength and a sign of the establishment's commitment to customer satisfaction.

Moving on to the weaknesses, one common complaint is regarding the fish being soggy. Multiple customers mention this issue, which raises concerns about the consistency and quality of the cooking process. Soggy fish may suggest improper frying techniques or insufficient drainage, detracting from the overall enjoyment of the meal.

Another weakness mentioned by a customer is the presence of black hair in their rice. This is a severe issue regarding hygiene and cleanliness. Finding foreign objects in the food can be highly unpleasant and may discourage customers from returning to the establishment.

Food poisoning is mentioned in one comment, indicating that a customer experienced illness after consuming the food. This is a significant weakness as it raises concerns about food safety and hygiene practices. Food poisoning incidents can be detrimental to the reputation of the place and may result in the loss of customer trust.

Another weakness highlighted by a customer is the excessive saltiness of the salt pepper box. This suggests a lack of consistency and attention to detail in the preparation of the dish. Inconsistency in taste and quality can lead to dissatisfaction among customers and can negatively impact their dining experience.

One reviewer mentions the fish having a "tangy taste," which they did not enjoy. This inconsistency in flavor may be off-putting for customers who prefer a traditional taste and may result in them seeking alternatives instead of returning to New Ferry Fish bar.

Lastly, there is a complaint about an incorrect order and being charged for additional items. This mistake in fulfilling the order and the subsequent charging error indicate a weakness in the attention to detail and accuracy of the staff. Such errors can lead to frustration and dissatisfaction among customers and may drive them away from the establishment.

In conclusion, New Ferry Fish bar has several strengths, including great food and helpful staff. However, there are also weaknesses in areas such as food consistency, hygiene, and attention to detail. These weaknesses in key areas can impact the overall customer experience and potentially lead to dissatisfaction and loss of customers. It is important for New Ferry Fish bar to address these weaknesses and make necessary improvements to maintain customer satisfaction and loyalty.

Best TL Reviews

A brilliant local chippy. Very helpful staff and most importantly great food.

Food absolutely gorgeous lovely staff would highly recommend

if I could give it no stars I would????I ordered here last night for a birthday treat ended up very dissatisfied as the fish was soggy, there was black hair in my rice, the curry then gave me food poisoning I am now on the toilet in severe agony I will not be ordering from here again! Very disappointing. I AM GETTING REALLY SICK OF THIS TAKEAWAY IVE GOT SALMONELLA AGAIN IM SO DISSATISFIED

We love the food from hear except for salt pepper box £11.50 we couldn’t eat it way way to salty , but everything else we had been nice

Amazing sesame prawn toast. Even supplied with a dip. Love it. Great beef and green pepper in black bean sauce. Best on the wirral.

This is not a traditional fish and chip shop it is a Chinese takeaway! I ordered 3 large cod's 2 chip's and a chicken curry. The cod was not large and it did not taste nice at all ???? the batter was oily and not cooked all the way through???? I asked for salt and vinegar on both the chip's but couldn't taste any. They also messed up my order and gave me 3 portions of chip's which they charged me for even after I repeated my order twice????. The chicken curry was ok. Definitely not coming back here????

Never had a nice meal ever from there the fish always has a tangy taste to it never eating here every again

Amazing food and friendly helpful staff