Etc.

+44 28 9335 9329

20 High St, Carrickfergus BT38 7AF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Etc.

Etc. Place, as described through the comments, is a coffee shop and gift store that offers a pleasant experience with a variety of products and services. By analyzing the comments, we can identify the strengths and weaknesses of Etc. Place.

One of the strengths highlighted is the excellent quality of the food and beverages served at Etc. Place. The scones are praised as first-class and the coffee, particularly the flat white, is considered the best in the area. This positive feedback on the taste and quality of the products can attract customers and build a loyal customer base. Additionally, the comment about the afternoon tea service for a Baby Shower highlights the exceptional customer service provided by Jennifer and Fiona. This suggests that Etc. Place is capable of organizing and delivering gatherings and events successfully.

The positive comments about the ambiance and atmosphere of the coffee shop and gift store indicate that Etc. Place has created an inviting and pleasant environment for its customers. The description of the shop as a "curiosity shop" suggests that it has a unique and interesting aesthetic that can attract customers who are looking for a visually appealing experience. The presence of a back cafe adds another dimension to the customer experience, allowing visitors to browse the shop and then relax with a cup of coffee or other hot and cold drinks.

Another strength highlighted in the comments is the presence of friendly and attentive staff. This can contribute to a positive customer experience and create a welcoming atmosphere. The comments consistently mention the friendliness of the staff, indicating that this is a notable aspect of Etc. Place.

On the other hand, some weaknesses are also mentioned in the comments. One customer notes that the order process can be slow during busy times, which can lead to delays in receiving food and beverages. Though the comment mentions that the wait is worth it, this could potentially deter customers who are looking for quick service. Another comment points out issues with cleanliness, such as filthy hand sanitizer and improperly brushed floors. These observations suggest that there may be inconsistencies in maintaining cleanliness standards, which can have a negative impact on the overall experience.

In terms of the product offering, the comments mostly focus on the coffee shop and gift store aspect of Etc. Place. While this is not explicitly mentioned as a weakness, it may be an area for improvement to ensure a more balanced customer experience. Offering a wider range of products or services could attract a broader customer base and enhance the overall appeal of Etc. Place.

In conclusion, Etc. Place has several strengths, including the quality of its food and beverages, friendly staff, and inviting ambiance. The positive comments highlight the enjoyable experience provided by the cafe and gift store. However, there are also some weaknesses mentioned, such as potential delays during busy times and cleanliness issues. By addressing these weaknesses and potentially expanding their product offering, Etc. Place can further enhance its strengths and provide an even better experience for its customers.

Best TL Reviews

I really like ETC. A little bit slow at busy times getting your order in, but well worth the wait. The order is brought to your table by fast and friendly staff, the scones are first class and my coffee (flat white) is always the best I’ve tasted in Carrickfergus.

A fantastic little gift shop at the fore of the coffee shop makes this a very pleasant experience ????????

Lovely shop selling candles, diffusers & much more. Cafe at the back sells the most gorgeous home made scones. Lovely modern cafe. Really enjoyed our visit

I am so happy with the customer service and the afternoon tea I received from ETC when organising my daughter’s Baby Shower. From start to finish, Jennifer and Fiona helped me with the order which I made by phone. The food was delivered in the most perfect condition and everyone enjoyed their delicious afternoon tea. Thank you ETC you helped to make the Baby Shower a great success!

Great shop, lovely cafe & friendly staff

This is a lovely shop, they sell Yankee Candles, and lovely gift ideas. The coffee shop is at the rear of the shop, lovely cappuccinos and other types of hot and cold drinks. Well worth a visit.

It's was Pleasant My Company was very enjoyable we had a great talk. Pity the floors weren't brushed properly. Fir first thing Monday Morning there really wasn't an excuse. Last time I was in I had to report the hand sanitizer at the door as you came in as it was actually filthy.......

Lovely cafe which could be missed as it looks like a curiosity shop from the outside, which it is. I had Lentil soup my wife had sandwiches. Both of us had a latte each. Everything was amazing. Will definitely visit again.

I love ETC. Their food is fabulous and the staff friendly and attentive. I recently attended their first Christmas Evening. It was absolutely wonderful. The staff had gone all out in decorating the shop, even setting up a Santas grotto. The food was wonderful and there was so much of it we had to bring some home with us. If you are in Carrickfergus call in and see them you won't regret it.