Jumbo Express

+44 113 268 3235

116 Gledhow Valley Rd, Moortown, Leeds LS17 6LX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Jumbo Express

Jumbo Express Place, based on the comments provided, has both strengths and weaknesses that can be explored further. It is important to note that these comments represent the opinions and experiences of individual customers and may not necessarily reflect the overall quality of the establishment.

Starting with the strengths, it is noted that the food delivery from Jumbo Express Place comes quickly. Speedy delivery can be a positive attribute of any restaurant, as it ensures that customers receive their orders in a timely manner, especially when they are hungry and impatient. Additionally, it is mentioned that the restaurant is open every day except Monday, providing accessibility and convenience for customers who may want to enjoy Chinese food throughout the week. The selection of dishes is also praised, indicating that there is a good variety of options available to cater to different preferences.

Another strength highlighted in the comments is the quality of certain dishes. One customer expresses satisfaction with the mixed starter, quality beef in the chow mein, KP satay, and chili chicken. They describe the portions as generous, which can be seen as a positive attribute, especially for individuals who are looking for value for their money. Additionally, another customer mentions the great taste of the lemon chicken and boiled rice, describing it as good quality.

Moving on to the weaknesses, it is mentioned that the food from Jumbo Express Place was average and even shocking in some cases. This implies that the overall taste and quality of the food may not be consistently satisfactory, which may be disappointing for customers who expect high-quality Chinese cuisine. Moreover, one comment states that the food arrived far too salty, indicating a lack of attention to seasoning and flavor balance in their dishes.

Another weakness mentioned is the small portions and the inclusion of a "teeny" bag of prawn crackers. Small portions can leave customers feeling unsatisfied, especially if they are expecting a more substantial meal. Additionally, the mention of a small bag of prawn crackers may indicate a lack of generosity or attention to detail, as prawn crackers are often offered as a complimentary and enjoyable side dish in many Chinese restaurants.

Furthermore, there are comments criticizing the customer service provided by Jumbo Express Place. One customer describes the service as "worst," while another comments on the restaurant's lack of action when informed about the unsatisfactory food. This indicates a potential weakness in their customer service skills, as they may not be responsive or proactive in addressing customer concerns or complaints.

Another weakness highlighted in the comments is a specific incident involving payment. One customer mentions being charged an extra amount on their card and not receiving the promised refund in cash upon collection of the order. This raises concerns about the integrity and transparency of the establishment, suggesting the possibility of unethical practices such as money laundering. However, it is important to note that this is a speculative comment and would require further investigation to confirm.

In summary, Jumbo Express Place has certain strengths such as quick delivery, a good selection of dishes, and positive feedback on the taste and quality of specific items. However, there are also weaknesses related to average food quality, small portions, lackluster customer service, and concerns about the payment process. It is important for potential customers to consider these strengths and weaknesses when deciding whether to dine at Jumbo Express Place.

Best TL Reviews

Ordered with friends. Came quickly but food was average. Small portions , the teeny bag of prawn crackers. Not the best but least they deliver

Shocking food, even worst service.

Having placed an order for delivery, the food arrived far too salty.

When informing the shop about this, they simply said we would let the chef know and that they won't be doing anything else about.

Avoid this place.

1st time order after years of using silver vase and g wu. Fancied a change. Incredible value for money. Mixed starter yummy. Superb quality beef in the chow mein. KP satay the best we have had. Chilli chicken juicy and v v nice. Generous portions. Will be back.

Great Chinese that delivers locally. Open every day except Monday as well. Good selection!

The best Chinese in Leeds. Food is always piping hot and ready in no time at all. Cannot understand some of the negative reviews they get as we have never had a problem. Best salt n pepper dishes going! Would recommend to everyone.

Great food but got our takeaway order wrong ..did deliver connection x

Great lemon chicken & boiled rice, small pieces of battered chicken in a tasty lemony sauce, always good quality AAA+++

After 20yrs of using Jumbo I'll never go back , told min payment by card £10 ,they said well charge toy £10 on your card then refund you 50p in cash on collection of order .This didn't happen the story changed once I had paid by card .Could the need for cash be money laundering ?