Quick Facts About Vale Cafe
Vale Cafe has both strengths and weaknesses based on the comments provided by customers. In terms of strengths, one customer mentioned that the atmosphere of the cafe was quiet, which may be appealing to those who prefer a calm and peaceful environment. Additionally, the food at Vale Cafe is served hot and in a timely manner, indicating that the kitchen is efficient and can deliver meals promptly. The availability of outside seating that is clean and tidy is also a positive aspect, as it provides customers with alternative seating options during pleasant weather.
Another strength highlighted by a customer is the taste and quality of a specific menu item. They mentioned that the bacon, sausage, onion, and cheese baguette with brown sauce and pepper was the best thing they have ever had, implying that the cafe has the potential to produce delicious and satisfying dishes.
On the other hand, there are several weaknesses identified by customers that need improvement. One common issue mentioned is the lack of options for alternative milk, such as soya milk or oat milk. With the growing popularity of non-dairy alternatives, it would be beneficial for the cafe to provide these options to accommodate the needs and preferences of customers who are lactose-intolerant or follow a vegan lifestyle.
Another weakness of Vale Cafe is the reported rude and unhelpful staff. Multiple customers mentioned instances where the staff members exhibited impolite behavior, including snappy attitudes, tuts, and head-shaking. Customer service plays a crucial role in any business, and negative experiences with staff can greatly impact the overall customer satisfaction. It is essential for the cafe to address this issue and ensure that their staff is trained to provide friendly and helpful service.
Moreover, the quality of the food is criticized by some customers. One person described the food as greasy, which suggests that the cafe may need to work on improving the cooking methods and focusing on producing healthier options. While other customers mentioned that the portions were good and the food was served hot, the overall quality should be consistent and meet the expectations of customers.
Furthermore, there is a complaint about the smoking outside the cafe that caused discomfort to a customer's daughter. The staff's response to this issue was unsatisfactory, as they refused to close the door due to concerns about overheating in the kitchen. This demonstrates a lack of customer-centric approach and a disregard for the well-being of customers. It is crucial for the cafe to address issues related to outdoor smoking and find a solution that ensures customers' comfort and satisfaction.
Lastly, the fact that Vale Cafe only accepts cash is seen as a drawback by a customer. In a time where digital transactions and card payments are prevalent, it is unusual for a business not to accept card payments. This limitation may inconvenience customers who prefer the convenience and security of using cards or digital wallets for their transactions.
In conclusion, Vale Cafe has a mix of strengths and weaknesses. While it offers a quiet atmosphere, prompt service, and reasonably priced set menus, there are areas that need improvement. The cafe should focus on enhancing the quality of their food, providing alternative milk options, addressing the issue of rude staff behavior, finding solutions for outdoor smoking, and considering the acceptance of card payments to improve overall customer satisfaction. By taking steps to improve in these areas, Vale Cafe can create a more positive dining experience and attract returning customers.
Best TL Reviews
Went in for breakfast, atmosphere was quiet with 7 others in there, so would have liked a bit of background noise as your conversation is probably being heard by everyone.
As for the food it was ok, served hot and didnt wait too long.
My advice is for english breakfasts is order from the set menu as ordering individual items can soon mount up to beyond what you would pay for a set menu with a few alterations. Ouside seating and was clean and tidy.
i’ve just been in for a bacon, sausage, onion & cheese baguette with brown sauce and pepper it was honestly the best thing i’ve ever had. will be coming again
Not impressed at all - went in this morning, no soya milk or oat milk, (but I understand that a lot of places don’t provide these), what I don’t understand, is the snappy attitude when I asked for a glass of water! I was given it, it was hot, I told the guy and he snatched it off me, tutted and gave me another warm one! My friend went in to order food, he was extremely rude to her, snapped that they don’t take card, and then came out, snatched the tap water off our table, tutted again and shook his head at us! So rude!
Will not be returning ????
This is a basic British cafe. Does what it says on the tin. Sadly the quality of the food is low but if you want a farm house type breakfast you'll pay alot more as its reasonably priced
Chose one of the set breakfast options. Good portion of food served nice and hot promptly. Pleasant staff.
Food was greasy, but the coffee was good. A customer was smoking outside which was blowing inside, making my daughter cough. I asked to shut the door and they said no as they didnt want to get hot in the kitchen. They then took away out half finished food, which I had to stop. Not welcoming, or worth revisiting.
Rude, unhelpful staff, immediately put off ever going back. Also very strange for any sort of reputable business to only take cash in 2022…
Overall clean, staff friendly cost reasonable
Place Pictures
Vale Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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Cash only
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
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