Smarts Fish & Chips

+44 1865 841991

13, Fairfax Centre, Kidlington OX5 2PA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Smarts Fish & Chips

Smart's Fish & Chips has several strengths that are highlighted in the comments. Firstly, customers praise the quality of the chips, with one individual stating that they only visit the establishment for the chips and are always happy with them. The portion sizes are also commended, with one comment mentioning that a large portion easily feeds three hungry individuals. This suggests that Smart's Fish & Chips offers generous portions that satisfy customers' appetites.

Additionally, the price of the food is considered reasonable by customers. This is an important strength, as affordability often influences customers' decisions when choosing where to eat. Offering reasonably priced meals can attract a wider customer base and encourage repeat visits.

The shop's customer service is another strength that is mentioned in the comments. Multiple customers describe the staff as polite, welcoming, friendly, and helpful. This creates a positive and pleasant dining experience for customers, making them more likely to return in the future and recommend the establishment to others.

In one comment, a customer recalls an incident where they were disappointed with the size of the fish they received. However, they highlight the exceptional customer service they received, as the owner apologized, provided them with two free generous portions, and their replacements were delicious. This demonstrates the willingness of the staff to rectify any issues and ensure customer satisfaction, further highlighting the shop's strength in providing excellent customer service.

Furthermore, the establishment offers a variety of options, including cold drinks, pies, and more. This diversification of the menu allows customers to choose from different items based on their preferences. Additionally, they offer a kids' box which includes a lollipop and a fruit shoot, providing a special treat for younger customers.

Despite these strengths, there are a few weaknesses mentioned in the comments. One customer mentions that some chips are "hard crunchy," which may not be preferred by everyone. However, they also mention that they would like more crispy chips mixed in with the softer ones, suggesting a personal taste preference rather than a major flaw.

Another comment mentions an order mix-up, where the customer received a chicken thigh instead of a breast. Although this may not be a major issue, it resulted in the chicken being dry and falling apart, leading to disappointment. This highlights a potential weakness in maintaining accuracy and consistency in fulfilling orders.

A final comment mentions the price of a mini fish and chips, stating that it is average at £7.50. However, they express surprise at the price of mini chips with curry sauce, expecting a warning due to the cost of £1.50. This suggests that some customers believe certain menu items may be slightly overpriced.

Overall, the strengths of Smart's Fish & Chips include their delicious and generous portions of chips, reasonable prices, excellent customer service, and a diverse menu. These qualities contribute to positive dining experiences and customer satisfaction. However, the weaknesses include occasional inconsistencies in chip texture, order mix-ups, and potentially higher prices for certain items. Despite the weaknesses, the strengths of Smart's Fish & Chips outweigh them, making it a highly recommended establishment in the area of Kidlington.

Best TL Reviews

I only really go for chips, when I'm on this side of Kidlington. In that respect I've always been happy. A large portion is huge - easily feeds 3 and that's a hungry 3. Price is reasonable.

Are there quite a lot of "hard crunchy" chips, as some reviewers have complained about. I'd say yes - and I wish there were more! Some crispy chips mixed in with the soft fat ones is great.

As for the reviewer who complained about the chips being fried more than once... Heston Blumenthal cooks his three times!

about 3 weeks ago I rang the shop to say that I was a little disappointed with the size of the fish my wife and I had. The lady owner was VERY NICE about this and asked me to call in when I returned from my holiday. I did so yesterday 29.11.22 and she was even nicer in person, two free (generous) potions FOC, an apology. I NOW feel a little guilty about complaining, but I must say the replacements were delicious and I highly recommend the this chip shop. THANK YOU.

Absolutely love this chippy, i visit very time i come to the area. Food is delicious and the staff are always so polite and welcoming. Highly recommended ????

Hubbies fish n chips was ok sadly I asked for chicken breast but got home to a thigh...not end of the world but it fell to bits and was SO dry really disappointed as tried after a recommendation

Delicious! The staff are very friendly and helpful. I’ve been there many times and it has never disappointed me. I would highly recommend this first and chip shop. There kids box comes with a lollipop and fruitshoot (you can choose between blackcurrant and orange).Reasonable price as well.They also do cold drinks, pies and more!

Been coming here for years and it’s the best chippy in kidlington recommend chips, cod and the bread.

Lovely chips every time. Staff are very friendly.

£7.50 for a mini fish and chips, average. £1.50 for curry sauce mini chips needed a warning at that price. Average meal