Quick Facts About My Bella Nails & Spa
My Bella Nails & Spa has received mostly positive feedback from customers, highlighting their strengths in various aspects of their service. The salon's welcoming atmosphere, talented staff, attention to detail, and ability to meet customer preferences have been a consistent theme in the comments. However, there have also been some criticisms regarding the lack of massage during treatments and mixed opinions on the quality of the nails. Overall, My Bella Nails & Spa appears to have several strengths but should also address areas that may need improvement.
One of the main strengths of My Bella Nails & Spa is their welcoming and friendly atmosphere. Customers have repeatedly mentioned feeling comfortable and appreciated during their visits. This positive environment contributes to a pleasant overall experience and sets the salon apart from others. The staff, including Nam, Tran, Lin(da), Candy, and Max, are commended for their exceptional customer service and ability to create a positive ambiance.
Another strength of the salon is their ability to provide high-quality nail services. Customers express satisfaction with the precision, care, and attention to detail exhibited by the staff. Many customers who had previously believed their nails could not support gel or dip have been pleasantly surprised by the salon's expertise and have had their expectations exceeded. This highlights the staff's skill in providing manicures and acrylic nails that last for a long time, even up to 2 months.
Furthermore, My Bella Nails & Spa is commended for their ability to cater to customer preferences. The salon is praised for accommodating customers' requests and ensuring that each individual leaves satisfied. The ability to customize services, such as allowing customers to bring their own color choices, showcases the staff's flexibility and dedication to meeting customer needs.
Additionally, the salon is recognized for its talented staff members, such as Max, Nam, Tran, Lin(da), and Kandy. These individuals receive specific mentions in the comments for their exceptional service and skills. Customers appreciate the proficiency, efficiency, and meticulousness of the staff, indicating their expertise in nail care.
However, there are also areas of improvement that have been mentioned in the comments. One weakness noted is the lack of a satisfying massage experience during treatments. Some customers express disappointment with this aspect of their visit. In order to enhance the overall experience, My Bella Nails & Spa may need to focus on improving their massage services or offering additional massage options to meet customer expectations.
Another aspect that received mixed opinions is the quality of the nails. While most customers are satisfied with the results, there are a few customers who state that the nails were only okay or that they may only return if they cannot go to their regular salon. Though these comments indicate room for improvement, it is worth noting that the majority of customers express great satisfaction with the nails, making it important for the salon to address and improve upon any quality inconsistencies.
In conclusion, My Bella Nails & Spa has several strengths that contribute to positive customer experiences. Their welcoming atmosphere, talented staff, attention to detail, and ability to meet customer preferences are highly praised. However, they also need to address the criticisms regarding the massage experience and uneven quality of the nails. By focusing on these areas, they can further enhance their overall service and continue to provide excellent customer satisfaction.
Best TL Reviews
NOT to be confusedwith bella nails in Gateway Crossing.... I've been seeing Nam, Tran and the team since they were Lee nails by Lake Brantley. They are always wonderful and welcoming and do such a great job. I've even gotten acrylics in the past and it's looked amazing! Went in today for a much needed mani/pedi (I haven't had a manicure in SO long) and I love my nails. I brought in my own color since I love rose gold Glitter. You are all so amazing to me, my mom and my nanny when she comes and visits. Thank you ❤ 11/10 recommend:)
Disappointing in that the massage portion was practically nonexistent. Nails were okay. If I was truly needing a nail refresh and my regular salon was closed, might go again. Otherwise, no.
I've been to so many nail salons in my life but, none like this. I used to think my nails couldn't support gel or dip until I went here. Their care, precision, and attention to detail went above and beyond my expectations. They are warm and welcoming too. I went from never having an acrylic gel manicure last more than a week to having THE SAME acrylics on my nails for 2 months while I grow my real nails out and gel manicures that last 2 weeks (probably longer if I didn't need them to be filled). The staff here are phenomenal and I always leave not only happy but, ecstatic!
This the only place I can tell I get my nails well done. Nam, Train, Linda and Candy make a wonderful team together.
Sooooo good!! This is my first time getting a set I have no complaints about. I always get short pink and white and they delivered exactly how I like them. Found my new go to salon ????
I have never been this pleased with manicure service! Everyone there is friendly and accommodating. Lin(da) did a great job! She’s so gentle and meticulous. I’m definitely coming back.
Max did an awesome job. He was detailed, friendly yet quick and efficient. Give this place a try as it is now under new management.
I have been coming to this nail salon for years and they have never let me down. Always on point with design and care. Customer service is phenomenal. My favorites are Max, Nam, Tran, and Kandy!!! They always bring nothing but good energy!! Thank you for being one of the best nail places I’ve been to. Personality, value, it’s worth the money- good prices always. Thank you.
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My Bella Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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